Privacy Policy

Our Policy

Welcome to the official Web site of Virginia Supportive Housing. This Web site is owned and operated by Virginia Supportive Housing, a 501(c)(3) non-profit organization headquartered in Richmond, Virginia.

Virginia Supportive Housing is committed to protecting the privacy of our visitors. This privacy policy discloses how we collect, protect and use information you provide us online. By using the pages on this site, you are accepting the practices described in this Privacy Policy.

If our policy practices change in the future, we will let you know by posting the policy changes on our Web site. However, we will treat all personal information we collect in accordance with the privacy notice in effect at the time the information is collected.

We collect, use and disclose personal information only for purposes that a reasonable person would consider appropriate in light of the circumstances. We do not sell, trade or otherwise share our mailing lists. If at any time you wish to be removed from our mailing list, simply contact us by phone at (804) 788-6825 or via email at [email protected]. Please allow 30 days for us to update our records accordingly.

How To Contact Us

If you have any questions about our Privacy Policy, you can contact us at:

Virginia Supportive Housing
P.O. Box 8585
Richmond, VA 23226
Phone: (804) 788-6825

Data Collection

Virginia Supportive Housing uses its best efforts to respect and protect the privacy of its online visitors. At our site, we do not collect personally identifiable information from individuals unless they provide it to us voluntarily and knowingly. This means we do not require you to register or provide information to us in order to view our site. Virginia Supportive Housing only gathers personally identifiable data, such as names, addresses, zip/postal codes, email addresses, etc., when voluntarily submitted by a visitor. For example, personally identifiable information is collected in order to process online donations, join our mailing list, or request information about volunteer opportunities.

We will only share personally identifiable information with third parties when (i) the person submitting the information authorizes us to share it; (ii) sharing the information is a necessary operation of the site, for instance, to process a credit card transaction, or (iii) we are required to by law. Virginia Supportive Housing has no control over or responsibility for the data collection and use practices of third parties that process online transactions.

Use of Cookies

Visitors should be aware that non-personal information and data may be automatically collected by the Virginia Supportive Housing’s Web site through the use of “cookies.” “Cookies” are small text files a Web site can use to recognize repeat visitors, facilitate the visitor’s ongoing access to and use of the site, and allow a site to track usage behavior and compile aggregate data that will allow content improvements. Cookies are not programs that come onto a visitor’s system and damage files. Generally, cookies work by assigning a unique number to the visitor that has no meaning outside the assigning site. If a visitor does not want information collected through the use of cookies, there is a simple procedure in most browsers that allows the visitor to deny or accept the cookie feature. Virginia Supportive Housing uses “cookie” technology only to obtain non-personal information from its online visitors in order to improve visitors’ online experience and facilitate their visit within our site.

Links to Other Web Sites and Services

This site may be linked to other sites and services that are not maintained by Virginia Supportive Housing. These Web sites have their own privacy policies, which you should review prior to visiting them. We have no responsibility for linked Web sites and provide these links solely for the convenience and information of our visitors.

Our Security Safeguard

The safety and security of your online experience is of the utmost concern to us. We ensure the appropriate physical, electronic, and managerial procedures are in place to safeguard and help prevent unauthorized access, maintain data security and correctly use the information we collect online.

Credit Card Safety

We care about the safety and security of your transaction. We use high grade encryption and the https security protocol to communicate with your browser software. This method is the industry standard security protocol, which makes it extremely difficult for anyone else to intercept the credit card information you send to us. Companies we work with to process credit card transactions also use high grade encryption and security protocols. Contributions may also be made by calling (804) 788-6825.

To make sure you are accessing our secure server before you submit financial or personal financial information, look to the right of the URL or Address line of your browser. If you see an unbroken key or a closed lock (depending upon your browser) then the SSL technology is active. To double-check for security, the first characters of the web address should change from “http” to “https.”

In addition to maintaining privacy and security controls over information you share with us, Virginia Supportive Housing works to accurately process your contribution information. During business hours, our staff is available to answer questions about your financial donation.

Virginia Supportive Housing employs error checking procedures to make certain transactions are processed completely and accurately. As necessary, changes are made to improve our systems. Independent external and internal audits are conducted to ensure the privacy, security and appropriate processing of your information on our site.


Virginia Supportive Housing welcomes children to our Web site to learn more about our organization and the issue of homelessness. However, we encourage this to be done only with their parent’s knowledge and supervision.

If you are under 18, you need parent/guardian permission to use a credit card to make donations online.

Thank you for visiting our site.

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