Request for Proposals: Case Management Software

A VSH teammate, a black man, facing the camera and smiling at a resident

Virginia Supportive Housing (VSH) is sharing a request for proposals for a case management software system.


VSH seeking competitive bids for a comprehensive and robust case management software system for use in our homeless, low-income, and special-needs housing and supportive services programs.


VSH is a nonprofit organization serving individuals experiencing homelessness in Virginia. Using the Housing First approach, VSH provides residents with permanent affordable housing and wraparound supportive services. This approach works: year over year, 98% of VSH’s residents and program participants remain stably housed. Learn more about VSH’s Supportive Services here.

As this will be a critical component of our organization’s ability to effectively serve our participants, meet our contractual obligations, and maintain compliance with local, state, and Federal laws and regulations, VSH is not obligated to select the proposal based solely on proposed cost. Each proposal will be evaluated based on how the software will meet all of our current and future system needs and its cost-effectiveness in doing so.

VSH and the evaluation team for this RFP reserve the right to request additional information and/or product demonstrations based on the information submitted. However, submissions with minimal and/or incomplete information (i.e. ‘please contact our sales team’, ‘please visit our website’) will not be considered.

Applications from entities barred from doing business with the Federal Government and/or excluded from receiving Federal funds will not be considered.

This RPF is for discussion purposes only and does not create an obligation on behalf of Virginia Supportive Housing.

This request for proposals will be open until September 14, 2022. 

Please direct questions and clarifications to Sharonita Cousin ([email protected]) by September 5, 2022.

The full Case Management Software Request for Proposals is linked here.

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