Employment Opportunities

Every day we make homelessness history at Virginia Supportive Housing.  Our shared values include diversity and inclusion, compassion, wellness, respect and integrity in working with colleagues, residents, volunteers and our many community partners.

VSH is an Equal Opportunity Employer and maintains a drug-free workplace.  If you are interested in employment at VSH and meet all minimum requirements, we encourage you to apply as directed in each job description below.


Employment opportunities in Central Virginia

Supportive Services Specialist


Position Description:

Virginia Supportive Housing is seeking a full time Supportive Services Specialist for Richmond, VA.  This position functions as a collaborative team partner among VSH associates, reporting directly to the Team Lead to address client needs of VSH – serving low income and disabled adults who may be experiencing homelessness and repeated incarcerations.

 

 

Primary Duties:

In addition to the below duties, responsibilities, and physical/sensory requirements, the successful incumbent in this position demonstrates experience initiating and sustaining a high level of accountability resulting in positive outcomes, is mission-focused and demonstrates previous experience successfully collaborating with all levels of staff, volunteers, community, and board members.

Duties/Responsibilities:

  • Effectively self-manages and collaborates with all levels of staff and clients with varying needs ensuring timely and efficient utilization of resources; preventing return to homelessness and incarcerations while ensuring adherence to organization and regulatory requirements; ensuring licensure compliance as well as business process improvement measures for quality assurance and self development as well as development of the organization
  • Provides case management expertise to include but not limited to assessments, treatment planning, supportive counseling, linking to community resources, monitoring progress, collaboration with other providers, and care coordination
  • Advocates for clients in court, may testify on behalf of the client and/or services, collaborates with law enforcement, public defenders, and department of corrections
  • Maintains information in each client’s EHR to include demographics, assessments, treatment plans, progress notes, and discharge summaries
  • Maintains compliance with required reporting, data entry and quality control
  • Assists with necessary outreach and engagement activities to include clients and their families, community providers, landlords and medical personnel
  • Participates in weekly staff meetings, scheduled supervision meetings, and other required meetings and/or trainings
  • Completes daily time sheets accurately to document time spent with clients and ensure that each grant-related activity is recorded correctly
  • Works with landlords, community services providers, and oversight entities to provide good customer service, ensure responsiveness of VSH client supportive services, and achieve high rates of housing stability and other consumer outcomes
  • Adheres to oversight entities’ regulations regarding paperwork and service delivery
  • Identifies individual client services needs through ongoing outreach, engagement, screening and assessment activities
  • Maintains sufficient contact with clients served to ensure engagement with client services; identifies emerging needs and promotes goal attainment
  • Assists clients with securing and maintaining entitlements and benefits through DSS and other income and disability support resources
  • Serves a key role in supporting clients, fundraising and overseeing and/or collaborating with volunteer initiatives as well as other cross-departmental needs in order to achieve overall success of the organization; identifies improvement opportunities and solutions impacting organization success.
  • Serves as key team representative, attending and participating in meetings building relationships for improved client services, fund raising, and supporting volunteerism
  • Serves on team which may encompass interviewing candidates and collaborating with others in determining best fit meeting VSH best practices as well as supporting ongoing team initiatives that focus on associate retention
  • Maintains, prepares and provides efficient reporting; may present and explain data and expertise to any level of staff, board, or community
  • Collaborates with other departments and outside partners effectively ensuring team- oriented client-centered focus as well as creating a safe and secure environment for clients, staff, and visitors; provides on-call coverage as necessary; advises supervisor and others as needed, ensuring adherence to best practices

Required Qualifications:

Knowledge, Skills and Abilities:

  • Bachelor’s degree in human services and one year of experience in the field of direct services with adults with low-income, physical disabilities, behavioral health and developmental disorders, and/or history of homelessness and incarcerations; establishing supportive trusting relationships with such clients, peers, and key partners, respecting rights and personal preferences OR Bachelor’s degree in an area other than human services and five or more years of case management experience in the field as referenced above
  • Knowledge of homeless and offender population and appropriate community resources, especially entitlement and housing resources
  • SOAR certification and experience strongly preferred
  • Knowledge of mental illness, substance abuse disorders, community resources, medication management, and recovery concepts
  • Certification in CPR and First Aid
  • Requires high level of organization skills, including attention to detail, planning, prioritizing, multi-tasking and meeting deadlines in a fast paced environment
  • Requires excellent communications skills including verbal, written, presentation and listening
  • Must exhibit high level of accountability and good decision making skills including the ability to analyze information, evaluate results and recommend/implement the best solutions to solve difficult problems or challenges, using good judgment when to include others/supervisors as needed
  • Must exhibit proven success working with change management and culture shifts, exhibiting day-to-day flexibility in handling multiple priorities and organization initiatives, maintaining accountability for achieving improved performance metrics ongoing while exhibiting a positive attitude even when challenging
  • Must demonstrate proven ability to collaborate effectively with volunteers, all levels of staff and key stakeholders throughout the organization, community and partner organizations
  • Must possess excellent computer skills including use of Microsoft Office
  • Must have be comfortable with development of self and others; effectively collaborating among interdisciplinary teams
  • Prior experience in a human services environment supported by grants required; knowledge of electronic health records/data management and Medicaid billing helpful
  • Must possess a high level of professionalism and must have proven experience successfully demonstrating the ability to maintain strict confidentiality as well as maintain a positive, collaborative, and supportive attitude
  • Frequent local travel and some occasional State-wide travel required, approx 10%
  • Valid VA Driver’s license
  • Must have access to a personal vehicle available for use in performing job functions
  • Must successfully pass VSH insurance review, including background check and other pre-employment screenings
  • Other duties as assigned

Physical and Sensory Requirements:

Mobility, walking, climbing, sitting, standing, reaching, bending, lifting (minimum of 10 lbs), fine hand coordination, ability to read, write, listen and speak clearly, the ability to understand and follow written and oral instructions and directions, ability to drive a vehicle and travel, and ability to remain calm under pressure.  Must be able to sit and/or stand for extended periods of time.  Must be able to use computer, cell phone, monitor, mouse, and keyboard extensively.

No compensation specified



Position is Open until filled


Application Instructions:

Application Instructions:  Please reply via Indeed, or email resume and cover letter with salary requirements to jobs @ virginiasupportivehousing.org with “SSS NCH” in the subject line.  No phone calls, please.


Full Position Details Download Application

Substance Abuse Specialist


Position Description:

Virginia Supportive Housing is seeking a Substance Abuse Clinician for our ICT team in Richmond, VA. The substance abuse clinician uses clinical skills to assess, plan, develop, coordinate, and provide recovery oriented treatment, recovery, and support services to program participants. This position functions as a member of the multidisciplinary team and provides treatment, recovery, and supports services in a community-based program.

The substance abuse clinician will also provide preventative and early intervention services as necessary. The APTS clinical team is licensed as an ICT team and provides services to individuals with a history of chronic homelessness who have been diagnosed with a serious and persistent mental illness. The substance abuse clinician reports directly to the APTS Team Leader.

 

 

 

Primary Duties:

In addition to the below duties, responsibilities, and physical/sensory requirements, the successful incumbent in this position demonstrates experience initiating and sustaining a high level of accountability resulting in positive outcomes, is mission-focused and demonstrates previous experience successfully collaborating with all levels of staff, volunteers, community, and board members.

Specific Duties and Responsibilities

1. Provide outreach and case management for program participants including, but not limited to, coordination of care with other providers, monitoring progress and changes, treatment plan development, implementation, and ongoing assessment; provision of supportive counseling and symptom management, medication education and compliance, substance abuse recovery, assistance with activities of daily living to foster independence, maintain housing stability, and improve quality of life.

2. Conduct annual comprehensive assessments of psychiatric history, mental status and diagnosis, physical health and medical needs, use of drugs or alcohol, education and employment history, social development and functioning, activities of daily, and family structure and relationships.

3. Provide crisis intervention and prevention services to participants as needed to include participation in a rotating on-call schedule to cover after-hours, weekends, and holidays.

4. Conduct quarterly reviews of progress for each assigned participant to reflect their progress over the last 90 days and the needs that persist for continued services.

5. Assist and support program participants to carry out personal hygiene; provide nutrition education, meal planning, grocery shopping, and food preparation; assist and support participants to perform household activities; assist participants with accessing needed entitlements/benefits; teach money management skills; help participants to access reliable transportation; assist and support participants to have and effectively use a personal physician. This may include such activities as side-by-side teaching of cleaning techniques, grocery shopping, and navigation of public transportation.

6. Provide supportive services to increase interpersonal relationship and leisure skills.

7. Work with the housing specialist to assist program participants to find and maintain safe and affordable housing which may at times include assisting participants with moving to a new living environment (i.e. packing boxes, transporting boxes, and unpacking boxes).

8. Collaborate with community partners, other providers, payees, landlords, and family members to ensure effective care coordination, successful treatment interventions, and overall stability in the areas of mental health, substance abuse, social development, and housing.

9. Initiate and maintain positive working relationships with ICT team members and community resources such as law enforcement, hospitals, other human service agencies, and informal community resources.

10. Provide ongoing support and guidance for ICT team members in the areas of substance abuse with regard to the recovery planning/process, treatment planning, strategies and interventions, and safety planning.

11. Maintain accurate, up-to-date, thorough records, both electronic and paper, in accordance with agency, licensure, and Medicaid regulations and policies.

12. Actively participate in daily staff organizational meetings, treatment planning review meetings, and individual supervision meetings.

13. Represent VSH to funders, potential donors, key stakeholders, and other organizations where appropriate.

14. Other duties as assigned.

Required Qualifications:

Qualifications

· Requires a minimum of a Masters Degree in Social Work or related field and one year of training or clinical experience in substance abuse treatment and working with adults who suffer from persistent and severe mental health symptoms.

· Knowledge of the mental health system, community resources, program development, psychotropic medications, substance use disorders and treatment, and Intensive/Assertive Community Treatment Model preferred.

· Skills in assessing, diagnosing, and formulating treatment goals and implementation of recovery oriented services to persons with serious mental illness and co-occurring substance abuse disorders required.

· Knowledge of applicable federal and state laws regarding this population, and experience in Medicaid billing procedures preferred.

· Good computer skills required.

· Certifications in CPR, First Aid, Behavior Management and Medication Management or a dedication and commitment to obtaining them within 3 months of hire.

· Ability to interact in a professional manner with program participants, peers, and collateral agencies required.

· Good oral and written communication skills required.

· Valid driver’s license and ability to meet VSH driving requirements is required as use of personal vehicle is required.

· Experience with homeless persons and homeless service systems is strongly preferred.

Physical and Sensory Requirements

Mobility, walking, climbing, sitting, standing, reaching, bending, lifting (minimum of 10 lbs), fine hand coordination, ability to read, write, listen and speak clearly, the ability to understand and follow written and oral instructions and directions, ability to drive a vehicle and travel, and ability to remain calm under pressure. Must be able to sit and/or stand for extended periods of time. Must be able to use computer, cell phone, monitor, mouse, and keyboard extensively.

No compensation specified



Position is Open until filled


Application Instructions:

Application Instructions: Please email resume and cover letter with salary requirements to jobs @ virginiasupportivehousing.org with “Substance Abuse Specialist” in the subject line. No phone calls, please.


Full Position Details Download Application

Real Estate Development Associate


Position Description:

Virginia Supportive Housing is seeking a Real Estate Development Associate for our Richmond, VA office. The Real Estate Development Associate is responsible for performing a wide variety of administrative and office support activities for the Real Estate Development Department. These tasks include, but are not limited to, file management, assisting with funding applications, construction administration, and assisting with the successful closing of tax credit equity transactions to facilitate the successful completion of multifamily projects. The Real Estate Development Associate works under the supervision of the Director of Real Estate Development.

 

 

Primary Duties:

In addition to the below duties, responsibilities, and physical/sensory requirements, the successful incumbent in this position demonstrates experience initiating and sustaining a high level of accountability resulting in positive outcomes, is mission-focused and demonstrates previous experience successfully collaborating with all levels of staff, volunteers, community, and board members.

Essential Duties & Responsibilities:

· Perform property due diligence, including engaging third-party contractors such as environmental consultants, appraisers, realtors and attorneys.

· Complete procurement activities in accordance with VSH’s Procurement Policy.

· Establish and maintain a pre-development budget. Apply for, secure, and report on pre-development funding.

· In coordination with the Senior Real Estate Development Officer, assist with grant and funding applications by providing project information as well as compiling required attachments and supplemental information.

· Prepare and distribute funding reports according to funder’s schedule.

· Assist with real estate transactions and closings.

· Provide support during construction bids, including attending the pre-construction conference, tracking bid changes and accepting bids.

· Perform construction administration such as reviewing change orders, construction submittals, and RFIs.

· Maintain and ensure distribution of maintenance and warranty manuals and track warranty requests.

· Manage the post-occupancy process for each project.

· Assist with the resident relocation process during rehabs, including assisting property staff, conducting resident meetings, processing relocation claim requests, tracking required documentation, etc.

· Record, compile, transcribe, and distribute minutes of meetings.

· Pick up and drop off documents and obtain required signatures.

· Maintain electronic and hard copy filing system.

· Attend agency sponsored training events and travel when necessary to attend such functions.

· Travel when required to do so to perform the above-listed tasks.

· Other duties as assigned by the Director of Real Estate Development.

Required Qualifications:

Qualifications:

· Bachelor’s degree with at least one year of relevant experience or equivalent combination of education and experience is required.

· Knowledge and proficiency using Microsoft Office products including Excel, Word, PowerPoint and Outlook.

· Strong organizational, writing and verbal skills.

· Ability to work independently and collaboratively with a team of committed professionals.

· Preferred knowledge of real estate development and finance.

· Preferred knowledge of Lean and/or Agile Systems.

· Valid driver’s license required for travel duties.

· A Notary Public designation, licensed by the Commonwealth of Virginia.

· Ability to work remotely as necessary.

Physical and Sensory Requirements:

Mobility, walking, climbing, sitting, standing, reaching, bending, lifting (minimum of 10 lbs), fine hand coordination, ability to read, write, listen and speak clearly, the ability to understand and follow written and oral instructions and directions, ability to drive a vehicle and travel, and ability to remain calm under pressure. Must be able to sit and/or stand for extended periods of time. Must be able to use computer, cell phone, monitor, mouse, and keyboard extensively.

 

No compensation specified



Position is Open until filled


Application Instructions:

Application Instructions: Please apply via Indeed, or email resume and cover letter with salary requirements to jobs @ virginiasupportivehousing.org with “RED Associate” in the subject line. No phone calls, please.


Full Position Details Download Application

Supportive Services Specialist - HOPWA


Position Description:

Virginia Supportive Housing is seeking a Supportive Services Specialist for Richmond HOPWA. This position functions as a collaborative team partner among VSH associates, reporting directly to the Clinical Programs Manager to address client needs of VSH – serving low income and disabled adults who may be experiencing homelessness and HIV/AIDS. HOPWA (Housing Opportunities for Persons with AIDS) is the only Federal program dedicated to the housing needs of people living with HIV/AIDS. As a HOPWA Supportive Services Specialist, this position is responsible for ensuring the housing stability and overall wellbeing of our clients in multiple locations.

 

Primary Duties:

In addition to the below duties, responsibilities, and physical/sensory requirements, the successful incumbent in this position demonstrates experience initiating and sustaining a high level of accountability resulting in positive outcomes, is mission-focused and demonstrates previous experience successfully collaborating with all levels of staff, volunteers, community, and board members.

Duties/Responsibilities:

· Effectively self-manages and collaborates with all levels of staff and clients with varying needs ensuring timely and efficient utilization of resources; preventing return to homelessness and incarcerations while ensuring adherence to organization and regulatory requirements

· Provides case management expertise to include but not limited to assessments, treatment planning, supportive counseling, linking to community resources, monitoring progress, collaboration with other providers, and care coordination

· Advocates for clients in delinquency and/or landlord meetings to include developing and implementing a care plan that will include the necessary steps and resources to prevent eviction and/or homelessness

· Maintains information in each client’s electronic health records to include demographics, assessments, treatment plans, progress notes, and discharge summaries

· Performs case management duties including accurate and timely completion of contract deliverables for HOPWA to include, but not limited to, daily entry of service contacts and monthly/quarterly/annual reports

· Prepare and maintain case management HOPWA forms for intake assessments, rents, lease agreements, utility assistance, medical documentation, progress notes, assistance forms, entitlement applications/paperwork, monthly/quarterly/annual reports, tracking expenditures

· Maintains compliance with required reporting, data entry and quality control in both paper and electronic systems

· Assists with necessary outreach and engagement activities to include clients and their support systems, community providers, landlords and medical personnel to ensure housing stability and adequate medical care

· Participates in scheduled staff meetings, supervision meetings, and other required meetings and/or trainings

· Completes daily time sheets and expense reports to accurately reflect and record time and funds spent with clients in each grant-related activity

· Works with landlords, community services providers, and oversight entities to provide good customer service, ensure responsiveness of VSH client supportive services, and achieve high rates of housing stability and other consumer outcomes

· Identifies individual client services needs through ongoing outreach, engagement, screening and assessment activities

· Maintains sufficient contact with clients served to ensure engagement with client services; identifies emerging needs and promotes goal attainment

· Assists clients with securing and maintaining eligible entitlements and benefits through DSS and other income and disability support resources

· Serves a key role in supporting clients, fundraising and overseeing and/or collaborating with volunteer initiatives as well as other cross-departmental needs in order to achieve overall success of the organization; identifies improvement opportunities and solutions impacting organization success

· Serves as key team representative, attending and participating in meetings building relationships for improved client services, fund raising, and supporting volunteerism

· Serves as an active team participant in interviewing, orienting, and overseeing new employees and/or student interns when necessary

· Maintains, prepares and provides efficient reporting; may present and explain data and expertise to any level of staff, board, or community

· Collaborates with other departments and outside partners effectively ensuring team- oriented client-centered focus as well as creating a safe and secure environment for clients, staff, and visitors; provides on-call coverage as necessary; advises supervisor and others as needed, ensuring adherence to best practices

 

Required Qualifications:

Knowledge, Skills and Abilities:

· Bachelors’ degree in Human Services from appropriately accredited institution

· Must have at least 1 year of demonstrated knowledge and experience in the field of direct services with adults with low-income, physical disabilities, behavioral health and developmental disorders, HIV/AIDS, and/or history of homelessness and incarcerations

· Experience establishing and maintaining therapeutic and supportive relationships with such clients, peers, and key partners, respecting rights and personal preferences

· Knowledge and experience of HIV/AIDS population, treatments, and community resources required

· Knowledge and experience of homeless population and appropriate community resources, especially entitlement and housing resources preferred

· SOAR certification and experience preferred

· Knowledge of mental illness, substance abuse disorders, community resources, medication management, and recovery concepts

· Certification in CPR and First Aid preferred and obtained within 3 months of hire

· Requires high level of organization skills, including attention to detail, planning, prioritizing, multi-tasking and meeting deadlines in a fast paced environment

· Requires excellent communications skills including verbal, written, presentation and listening

· Must exhibit high level of accountability and good decision making skills including the ability to analyze information, evaluate results and recommend/implement the best solutions to solve difficult problems or challenges, using good judgment when to include others/supervisors as needed

· Must exhibit proven success working with change management and culture shifts, exhibiting day-to-day flexibility in handling multiple priorities and organization initiatives, maintaining accountability for achieving improved performance metrics ongoing while exhibiting a positive attitude even when challenging

· Must demonstrate proven ability to collaborate effectively with volunteers, all levels of staff and key stakeholders throughout the organization, community and partner organizations

· Must possess excellent computer skills including use of Microsoft Office

· Must have be comfortable with development of self and others; effectively collaborating among interdisciplinary teams

· Prior experience in a human services environment supported by grants required; knowledge of electronic health records/data management and Medicaid billing helpful

· Must possess a high level of professionalism and must have proven experience successfully demonstrating the ability to maintain strict confidentiality as well as maintain a positive, collaborative, and supportive attitude

· Valid VA Driver’s license

· Frequent local travel between properties on a weekly basis, occasional State-wide travel required less than 10%, and annual out-of-state overnight required travel for grant-required trainings approximately two times a year

· Must have access to a personal vehicle available for use in performing job functions

· Must successfully pass VSH insurance review, including background check and other pre-employment screenings

· Other duties as assigned

Physical and Sensory Requirements:

Mobility, walking, climbing, sitting, standing, reaching, bending, lifting (minimum of 10 lbs), fine hand coordination, ability to read, write, listen and speak clearly, the ability to understand and follow written and oral instructions and directions, ability to drive a vehicle and travel, and ability to remain calm under pressure. Must be able to sit and/or stand for extended periods of time. Must be able to use computer, cell phone, monitor, mouse, and keyboard extensively.

 

No compensation specified



Position is Open until filled


Application Instructions:

Application Instructions: Please apply via Indeed, or email resume and cover letter with salary requirements to jobs @ virginiasupportivehousing.org with “SSS HOPWA” in the subject line. No phone calls, please.


Full Position Details Download Application

Grant Support Specialist


Position Description:

Virginia Supportive Housing is seeking a Part Time/Temporary Grant Support Specialist for Richmond, VA (approximately 3-4 months in length). The Grant Support Specialist reviews program expenses for accuracy, completeness and compliance with grantor guidelines. This position assists the team’s Senior Grants Accountant in managing the agency’s grant draw activities.

 

Primary Duties:

In addition to the below duties, responsibilities, and physical/sensory requirements, the successful incumbent in this position demonstrates experience initiating and sustaining a high level of accountability resulting in positive outcomes, is mission-focused, and demonstrates previous experience successfully collaborating with all levels of staff, volunteers, and community.

MAJOR RESPONSIBILITIES AND DUTIES

  • Review program expenses for accuracy, completeness and compliance with grantor guidelines
  • Assist the Senior Grants Accountant in managing the agency’s grant draw activities
  • Assist in preparing grant draws, tracking funding and applying knowledge of accounting functions/principles and/or applicable computer systems to process account receivables transactions in QuickBooks
  • Interact frequently with internal and external customers over the phone and via email to discuss grant and financial matters
  • Complete other duties and tasks as assigned

Required Qualifications:

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

Demonstrated knowledge of state and federal laws, rules and regulations related to grants

  • Demonstrated knowledge of QuickBooks in order to process account receivables financial transactions
  • Demonstrated ability to analyze reports, grant expenditures and contracts, use spreadsheets and the grantor’s accounting system to monitor and report
  • Excellent verbal and written communication skills to work effectively with internal and external partners
  • Documented experience working as an active, contributing team member as well as an independent and self-motivated team member
  • Excellent and proven attention to detail

QUALIFICATIONS

  • Bachelor’s degree or other training/certification in accounting, finance or business administration
  • An equivalent combination of education, training and experience may substitute for education requirements
  • 2+ years experience using QuickBooks required
  • Financial analysis experience strongly preferred
  • Grant experience preferred
  • Strong Microsoft Office experience, especially Word and Excel
  • Must successfully pass a background check and other pre-employment screening

Physical and Sensory Requirements:

Mobility, walking, climbing, sitting, standing, reaching, bending, lifting (minimum of 10 lbs), fine hand coordination, ability to read, write, listen and speak clearly, the ability to understand and follow written and oral instructions and directions, ability to drive a vehicle and travel, and ability to remain calm under pressure.  Must be able to sit and/or stand for extended periods of time.  Must be able to use computer, cell phone, monitor, mouse, and keyboard extensively.

No compensation specified



Position is Open until filled


Application Instructions:

To apply: Apply via Indeed, or email resume and salary requirements to jobs @ virginiasupportivehousing.org with “Grants Support” in the subject line. No phone calls, please.


Full Position Details Download Application

Weekend Desk Clerk - PT


Position Description:

Virginia Supportive Housing is seeking a Part Time Weekend 1st Shift Desk Clerk for Richmond, VA. The Desk Clerk is responsible for monitoring the front desk, performing all receptionist duties, and ensuring the security of the building and safety of the residents in the properties assigned in a specific geographic region.

 

 

Primary Duties:

In addition to the below duties, responsibilities, and physical/sensory requirements, the successful incumbent in this position demonstrates experience initiating and sustaining a high level of accountability resulting in positive outcomes, is mission-focused and demonstrates previous experience successfully collaborating with all levels of staff, volunteers, community, and board members.

MAJOR RESPONSIBILITIES AND DUTIES

Walk through inspection of all common areas including the grounds at onset of shift and record findings on shift report.

Review prior shift report with departing Desk Clerk.

Answer phone, direct calls, and take messages.

Be familiar with identity of all clients/residents/visitors and respond to non-emergency issues by addressing with your supervisor first for further direction. In emergency situations related to health/risk/safety incidents, contact appropriate outside emergency resources (Fire/EMT/Police). (Follow the Property Management and Supportive Services Coordination guidelines). Follow employee handbook guidelines which provide that it is not appropriate to engage with clients/residents/visitors on a personal level. This includes providing or receiving favors of any kind, (i.e., monetary, gifts, transportation, bill paying assistance, taking care of personal items/personal property, etc.) or sharing personal identifying information such as phone numbers and addresses or initiating introduction to friends and family members or engaging in personal activities with clients.

Check and monitor guest registration.

Collect rents, prepare bank deposits and do all assigned filing as well as other assigned property management tasks.

Monitor any unusual activities of residents and so note on the shift report and incident report. Respond appropriately. Refer to copy of Rules and Regulations for guidelines.

Complete information on work order, keep track of work orders, and handle emergency maintenance complaints appropriately.

On properties with video monitoring, carefully monitor cameras, note any suspicious activity and respond accordingly. Morning shift must examine video recordings from midnight to 8 am and report/document any incidents for the Property Manager.

Assist with quarterly inspections of all units in assigned properties.

Conduct move-in, including the review of rules and regulations and walk through inspection with new resident.

Assist with application process and resident file maintenance; process police reports and/or credit reports.

Assist with the preparation of the vacancy and delinquency reports.

Attend staff meetings and training as required

Performs other duties as assigned

Required Qualifications:

KNOWLEDGE, SKILLS AND ABILITIES

· Exceptional interpersonal skills and human relation skills that positively benefits interaction with internal and external clientele.

· A demonstrated ability to deal with residents, site personnel, regional support services staff, corporate office personnel, property managers, property owners, inspectors, volunteers, peers and supervisors.

· Ability to exercise good judgment and self-control.

· Good comprehension and communication skills, with the ability to listen to and understand information and ideas presented through verbal communication.

· Enthusiasm, good attitude, trustworthiness, personal integrity and honesty.

· Must be detailed oriented, able plan, prioritize, multi-task and meet deadlines in a past paced environment.

  • Appropriate level of administrative experience and skills.
  • Effective communication skills with employees at all levels.
  • Demonstrated ability to operate safely in the workplace, with experience in holding peers and direct reports accountable to safety standards.
  • Ability to work autonomously and understand when a superior needs to be involved in decision making.

· Good decision making skills, with the ability to analyze information, evaluate results, and implement the best solution to solve problems or challenges.

· Self-motivated, with a dedication to keeping up to date technically, and applying new knowledge to your job.

QUALIFICATIONS

· High school diploma or educational equivalent.

· Knowledge of applicable federal and state housing laws preferred.

· Must own or consistently have a vehicle available for use.

· Computer skills, with working knowledge of the primary Microsoft Office programs

· Knowledge of property management software: OneSite conventional and affordable, WCMS preferred, OR demonstrated or ability and desire to learn these programs.

· Ability to successfully pass a background check and other pre-employment screening.

PHYSICAL REQUIREMENTS

· Mobility, walking, climbing, sitting (for extended periods of time), standing, reaching, bending, lifting (minimum of 10 lbs), fine hand coordination, ability to read, write, listen and speak clearly, the ability to understand and follow written and oral instructions and directions, and ability to remain calm under pressure. Must be able to sit and/or stand for extended periods of time. Must be able to use computer, cell phone, monitor, mouse, and keyboard extensively.

 

No compensation specified



Position is Open until filled


Application Instructions:

To apply: Apply via Indeed, or email resume and salary requirements to jobs @ virginiasupportivehousing.org with “Desk Clerk-Studios” in the subject line. No phone calls, please.


Full Position Details Download Application

Supportive Services Specialist - HomeLink


Position Description:

Virginia Supportive Housing is seeking a Supportive Services Specialist for our HomeLink department in Richmond, VA.  This position functions as a collaborative team partner among VSH associates, reporting directly to the Team Lead to address client needs of VSH – serving low income and disabled adults who may be experiencing homelessness and repeated incarcerations.

 

Primary Duties:

In addition to the below duties, responsibilities, and physical/sensory requirements, the successful incumbent in this position demonstrates experience initiating and sustaining a high level of accountability resulting in positive outcomes, is mission-focused and demonstrates previous experience successfully collaborating with all levels of staff, volunteers, community, and board members.

Duties/Responsibilities:

  • Effectively self-manages and collaborates with all levels of staff and clients with varying needs ensuring timely and efficient utilization of resources; preventing return to homelessness and incarcerations while ensuring adherence to organization and regulatory requirements; ensuring licensure compliance as well as business process improvement measures for quality assurance and self development as well as development of the organization
  • Provides case management expertise to include but not limited to assessments, treatment planning, supportive counseling, linking to community resources, monitoring progress, collaboration with other providers, and care coordination
  • Advocates for clients in court, may testify on behalf of the client and/or services, collaborates with law enforcement, public defenders, and department of corrections
  • Maintains information in each client’s EHR to include demographics, assessments, treatment plans, progress notes, and discharge summaries
  • Maintains compliance with required reporting, data entry and quality control
  • Assists with necessary outreach and engagement activities to include clients and their families, community providers, landlords and medical personnel
  • Participates in weekly staff meetings, scheduled supervision meetings, and other required meetings and/or trainings
  • Completes daily time sheets accurately to document time spent with clients and ensure that each grant-related activity is recorded correctly
  • Works with landlords, community services providers, and oversight entities to provide good customer service, ensure responsiveness of VSH client supportive services, and achieve high rates of housing stability and other consumer outcomes
  • Adheres to oversight entities’ regulations regarding paperwork and service delivery
  • Identifies individual client services needs through ongoing outreach, engagement, screening and assessment activities
  • Maintains sufficient contact with clients served to ensure engagement with client services; identifies emerging needs and promotes goal attainment
  • Assists clients with securing and maintaining entitlements and benefits through DSS and other income and disability support resources
  • Serves a key role in supporting clients, fundraising and overseeing and/or collaborating with volunteer initiatives as well as other cross-departmental needs in order to achieve overall success of the organization; identifies improvement opportunities and solutions impacting organization success.
  • Serves as key team representative, attending and participating in meetings building relationships for improved client services, fund raising, and supporting volunteerism
  • Serves on team which may encompass interviewing candidates and collaborating with others in determining best fit meeting VSH best practices as well as supporting ongoing team initiatives that focus on associate retention
  • Maintains, prepares and provides efficient reporting; may present and explain data and expertise to any level of staff, board, or community
  • Collaborates with other departments and outside partners effectively ensuring team- oriented client-centered focus as well as creating a safe and secure environment for clients, staff, and visitors; provides on-call coverage as necessary; advises supervisor and others as needed, ensuring adherence to best practices

Required Qualifications:

Knowledge, Skills and Abilities:

  • Bachelor’s degree in human services and one year of experience in the field of direct services with adults with low-income, physical disabilities, behavioral health and developmental disorders, and/or history of homelessness and incarcerations; establishing supportive trusting relationships with such clients, peers, and key partners, respecting rights and personal preferences OR Bachelor’s degree in an area other than human services and five or more years of case management experience in the field as referenced above
  • Knowledge of homeless and offender population and appropriate community resources, especially entitlement and housing resources
  • SOAR certification and experience strongly preferred
  • Knowledge of mental illness, substance abuse disorders, community resources, medication management, and recovery concepts
  • Certification in CPR and First Aid
  • Requires high level of organization skills, including attention to detail, planning, prioritizing, multi-tasking and meeting deadlines in a fast paced environment
  • Requires excellent communications skills including verbal, written, presentation and listening
  • Must exhibit high level of accountability and good decision making skills including the ability to analyze information, evaluate results and recommend/implement the best solutions to solve difficult problems or challenges, using good judgment when to include others/supervisors as needed
  • Must exhibit proven success working with change management and culture shifts, exhibiting day-to-day flexibility in handling multiple priorities and organization initiatives, maintaining accountability for achieving improved performance metrics ongoing while exhibiting a positive attitude even when challenging
  • Must demonstrate proven ability to collaborate effectively with volunteers, all levels of staff and key stakeholders throughout the organization, community and partner organizations
  • Must possess excellent computer skills including use of Microsoft Office
  • Must have be comfortable with development of self and others; effectively collaborating among interdisciplinary teams
  • Prior experience in a human services environment supported by grants required; knowledge of electronic health records/data management and Medicaid billing helpful
  • Must possess a high level of professionalism and must have proven experience successfully demonstrating the ability to maintain strict confidentiality as well as maintain a positive, collaborative, and supportive attitude
  • Frequent local travel and some occasional State-wide travel required, approx 10%
  • Valid VA Driver’s license
  • Must have access to a personal vehicle available for use in performing job functions
  • Must successfully pass VSH insurance review, including background check and other pre-employment screenings
  • Other duties as assigned

Physical and Sensory Requirements:

Mobility, walking, climbing, sitting, standing, reaching, bending, lifting (minimum of 10 lbs), fine hand coordination, ability to read, write, listen and speak clearly, the ability to understand and follow written and oral instructions and directions, ability to drive a vehicle and travel, and ability to remain calm under pressure.  Must be able to sit and/or stand for extended periods of time.  Must be able to use computer, cell phone, monitor, mouse, and keyboard extensively.

No compensation specified



Position is Open until filled


Application Instructions:

Application Instructions: Please apply via Indeed, or email resume and cover letter with salary requirements to jobs @ virginiasupportivehousing.org with “SSS HomeLink” in the subject line.  No phone calls, please.


Full Position Details Download Application

Desk Clerk - FT 2nd Shift


Position Description:

Virginia Supportive Housing is seeking a Full Time 2nd Shift Desk Clerk in Richmond, VA (Monday-Friday). The Desk Clerk is responsible for monitoring the front desk, performing all receptionist duties, and ensuring the security of the building and safety of the residents in the properties assigned in a specific geographic region.

 

Primary Duties:

In addition to the below duties, responsibilities, and physical/sensory requirements, the successful incumbent in this position demonstrates experience initiating and sustaining a high level of accountability resulting in positive outcomes, is mission-focused and demonstrates previous experience successfully collaborating with all levels of staff, volunteers, community, and board members.

MAJOR RESPONSIBILITIES AND DUTIES

  • Walk through inspection of all common areas including the grounds at onset of shift and record findings on shift report.
  • Review prior shift report with departing Desk Clerk.
  • Answer phone, direct calls, and take messages.
  • Be familiar with identity of all residents and respond to resident problems and emergencies as appropriate.
  • Check and monitor guest registration.
  • Collect rents, prepare bank deposits and do all assigned filing as well as other assigned property management tasks.
  • Monitor any unusual activities of residents and so note on the shift report and incident report. Respond appropriately. Refer to copy of Rules and Regulations for guidelines.
  • Complete information on work order, keep track of work orders, and handle emergency maintenance complaints appropriately.
  • On properties with video monitoring, carefully monitor cameras, note any suspicious activity and respond accordingly. Morning shift must examine video recordings from midnight to 8 am and report/document any incidents for the Property Manager.
  • Assist with quarterly inspections of all units in assigned properties.
  • Conduct move-in, including the review of rules and regulations and walk through inspection with new resident.
  • Assist with application process and resident file maintenance; process police reports and/or credit reports.
  • Assist with the preparation of the vacancy and delinquency reports.
  • Attend staff meetings and training as required
  • Performs other duties as assigned

Required Qualifications:

KNOWLEDGE, SKILLS AND ABILITIES

  • Exceptional interpersonal skills and human relation skills that positively benefits interaction with internal and external clientele.
  • A demonstrated ability to deal with residents, site personnel, regional support services staff, corporate office personnel, property managers, property owners, inspectors, volunteers, peers and supervisors.
  • Ability to exercise good judgment and self-control.
  • Good comprehension and communication skills, with the ability to listen to and understand information and ideas presented through verbal communication.
  • Enthusiasm, good attitude, trustworthiness, personal integrity and honesty.
  • Must be detailed oriented, able plan, prioritize, multi-task and meet deadlines in a past paced environment.
  • Appropriate level of administrative experience and skills.
  • Effective communication skills with employees at all levels.
  • Demonstrated ability to operate safely in the workplace, with experience in holding peers and direct reports accountable to safety standards.
  • Ability to work autonomously and understand when a superior needs to be involved in decision making.
  • Good decision making skills, with the ability to analyze information, evaluate results, and implement the best solution to solve problems or challenges.
  • Self-motivated, with a dedication to keeping up to date technically and applying new knowledge to your job.

QUALIFICATIONS

  • High school diploma or educational equivalent.
  • Knowledge of applicable federal and state housing laws preferred.
  • Must own or consistently have a vehicle available for use.
  • Computer skills, with working knowledge of the primary Microsoft Office programs
  • Knowledge of property management software: OneSite conventional and affordable, WCMS preferred, OR demonstrated or ability and desire to learn these programs.
  • Ability to successfully pass a background check and other pre-employment screening.

PHYSICAL REQUIREMENTS

  • Mobility, walking, climbing, sitting (for extended periods of time), standing, reaching, bending, lifting (minimum of 10 lbs), fine hand coordination, ability to read, write, listen and speak clearly, the ability to understand and follow written and oral instructions and directions, and ability to remain calm under pressure. Must be able to sit and/or stand for extended periods of time. Must be able to use computer, cell phone, monitor, mouse, and keyboard extensively.

No compensation specified



Position is Open until filled


Application Instructions:

Application Instructions: Please apply via Indeed, or email resume and cover letter with salary requirements to jobs @ virginiasupportivehousing.org with “FT Desk Clerk – Stratford” in the subject line. No phone calls, please.


Full Position Details Download Application

Employment opportunities in Hampton Roads

Desk Clerk - FT 2nd Shift Weekdays


Position Description:

The Desk Clerk is responsible for monitoring the front desk, performing all receptionist duties, and ensuring the security of the building and safety of the residents in the properties assigned in a specific geographic region.

Primary Duties:

  1. Walk through inspection of all common areas including the grounds at onset of shift and record findings on shift report.
  2. Review prior shift report with departing Desk Clerk.
  3. Answer phone, direct calls, and take messages.
  4. Be familiar with identity of all clients/residents/visitors and respond to non-emergency issues by addressing with your supervisor first for further direction.  In emergency situations related to health/risk/safety incidents, contact appropriate outside emergency resources (Fire/EMT/Police).  (Follow the Property Management and Supportive Services Coordination guidelines).  Follow employee handbook guidelines which provide that it is not appropriate to engage with clients/residents/visitors on a personal level.  This includes providing or receiving favors of any kind, (i.e., monetary, gifts, transportation, bill paying assistance, taking care of personal items/personal property, etc.) or sharing personal identifying information such as phone numbers and addresses or initiating introduction to friends and family members or engaging in personal activities with clients.
  5. Check and monitor guest registration.
  6. Collect rents, prepare bank deposits and do all assigned filing as well as other assigned property management tasks.
  7. Monitor any unusual activities of residents and so note on the shift report and incident report.  Respond appropriately.  Refer to copy of Rules and Regulations for guidelines.
  8. Complete information on work order, keep track of work orders, and handle emergency maintenance complaints appropriately.
  9. On properties with video monitoring, carefully monitor cameras, note any suspicious activity and respond accordingly.   Morning shift must examine video recordings from midnight to 8 am and report/document any incidents for the Property Manager.
  10. Assist with quarterly inspections of all units in assigned properties.
  11. Conduct move-in, including the review of rules and regulations and walk through inspection with new resident.
  12. Assist with application process and resident file maintenance; process police reports and/or credit reports.
  13. Assist with the preparation of the vacancy and delinquency reports.
  14. Attend staff meetings and training as required
  15. Performs other duties as assigned

Required Qualifications:

KNOWLEDGE, SKILLS AND ABILITIES

  • Exceptional interpersonal skills and human relation skills that positively benefits interaction with internal and external clientele.
  • A demonstrated ability to deal with residents, site personnel, regional support services staff, corporate office personnel, property managers, property owners, inspectors, volunteers, peers and supervisors.
  • Ability to exercise good judgment and self-control.
  • Good comprehension and communication skills, with the ability to listen to and understand information and ideas presented through verbal communication.
  • Enthusiasm, good attitude, trustworthiness, personal integrity and honesty.
  • Must be detailed oriented, able plan, prioritize, multi-task and meet deadlines in a past paced environment.
  • Appropriate level of administrative experience and skills.
  • Effective communication skills with employees at all levels.
  • Demonstrated ability to operate safely in the workplace, with experience in holding peers and direct reports accountable to safety standards.
  • Ability to work autonomously and understand when a superior needs to be involved in decision making.
  • Good decision making skills, with the ability to analyze information, evaluate results, and implement the best solution to solve problems or challenges.
  • Self-motivated, with a dedication to keeping up to date technically, and applying new knowledge to your job.

QUALIFICATIONS

  • High school diploma or educational equivalent.
  • Knowledge of applicable federal and state housing laws preferred.
  • Must own or consistently have a vehicle available for use.
  • Computer skills, with working knowledge of the primary Microsoft Office programs
  • Knowledge of property management software: OneSite conventional and affordable, WCMS preferred, OR demonstrated or ability and desire to learn these programs.
  • Ability to successfully pass a background check and other pre-employment screening.

 PHYSICAL REQUIREMENTS

  • Mobility, walking, climbing, sitting (for extended periods of time), standing, reaching, bending, lifting (minimum of 10 lbs), fine hand coordination, ability to read, write, listen and speak clearly, the ability to understand and follow written and oral instructions and directions, and ability to remain calm under pressure. Must be able to sit and/or stand for extended periods of time.  Must be able to use computer, cell phone, monitor, mouse, and keyboard extensively.

No compensation specified



Position is Open until filled


Application Instuctions:

Application Instructions:  Please email resume and cover letter with salary requirements to jobs@virginiasupportivehousing.org with “Desk Clerk – FT Gosnoldin the subject line.  No phone calls, please.


Full Position Details Download Application

Supportive Services Specialist - Part Time


Position Description:

Virginia Supportive Housing is seeking a Part Time Supportive Services Specialist for Hampton Roads.  This position functions as a collaborative team partner among VSH associates, reporting directly to the Programs Manager to address Client needs of VSH – serving low income and disabled people who may be experiencing homelessness and repeated incarcerations.

 

 

Primary Duties:

In addition to the below duties, responsibilities, and physical/sensory requirements, the successful incumbent in this position demonstrates experience  initiating and sustaining a high level of accountability resulting in positive outcomes, is mission-focused and demonstrates previous experience successfully collaborating with all levels of staff, volunteers, community, and board members.

Duties/Responsibilities:

  • Effectively self-manages and collaborates with all levels of staff and clients with varying needs ensuring timely and efficient utilization of resources; preventing return to homelessness and incarcerations while ensuring adherence to organization and regulatory requirements; ensuring licensure compliance as well as business process improvement measures for quality assurance and self development as well as development of the organization
  • Provides case management expertise to include but not limited to assessments, treatment planning, supportive counseling, linking to community resources, monitoring progress, collaboration with other providers, and care coordination
  • Advocates for clients in court, may testify on behalf of the client and/or services, collaborates with law enforcement, public defenders, and department of corrections
  • Maintains information in each client’s EHR to include demographics, assessments, treatment plans, progress notes, and discharge summaries
  • Maintains compliance with required reporting, data entry and quality control
  • Assists with necessary outreach and engagement activities to include clients and their families, community providers, landlords and medical personnel
  • Participates in weekly staff meetings, scheduled supervision meetings, and other required meetings and/or trainings
  • Completes daily time sheets accurately to document time spent with clients and ensure that each grant-related activity is recorded correctly
  • Works with landlords, community services providers, and oversight entities to provide good customer service, ensure responsiveness of VSH client supportive services, and achieve high rates of housing stability and other consumer outcomes
  • Adheres to oversight entities’ regulations regarding paperwork and service delivery
  • Identifies individual client services needs through ongoing outreach, engagement, screening and assessment activities
  • Maintains sufficient contact with clients served to ensure engagement with client services; identifies emerging needs and promotes goal attainment
  • Assists clients with securing and maintaining entitlements and benefits through DSS and other income and disability support resources
  • Serves a key role in supporting clients, fundraising and overseeing and/or collaborating with volunteer initiatives as well as other cross-departmental needs in order to achieve overall success of the organization; identifies improvement opportunities and solutions impacting organization success.
  • Serves as key team representative, attending and participating in meetings building relationships for improved client services, fund raising, and supporting volunteerism
  • Serves on team which may encompass interviewing candidates and collaborating with others in determining best fit meeting VSH best practices as well as supporting ongoing team initiatives that focus on associate retention
  • Maintains, prepares and provides efficient reporting; may present and explain data and expertise to any level of staff, board, or community
  • Collaborates with other departments and outside partners effectively ensuring team- oriented client-centered focus as well as creating a safe and secure environment for clients, staff, and visitors; provides on-call coverage as necessary; advises supervisor and others as needed, ensuring adherence to best practices
  • Other duties as assigned

Required Qualifications:

Knowledge, Skills and Abilities

  • Bachelors’ degree in Human Services from appropriately accredited institution
  • Must have at least 1 year of demonstrated knowledge and experience in the field of direct services to individuals with low-income, physical disabilities, behavioral health and developmental disorders, and/or history of homelessness and incarcerations; establishing supportive trusting relationships with such clients, peers, and key partners, respecting rights and personal preferences
  • Knowledge of homeless and offender population and appropriate community resources, especially entitlement and housing resources
  • SOAR certification and experience strongly preferred
  • Knowledge of mental illness, substance abuse disorders, community resources, medication management, and recovery concepts
  • Certification in CPR and First Aid
  • Requires high level of organization skills, including attention to detail, planning, prioritizing, multi-tasking and meeting deadlines in a fast paced environment
  • Requires excellent communications skills including verbal, written, presentation and listening
  • Must exhibit high level of accountability and good decision making skills including the ability to analyze information, evaluate results and recommend/implement the best solutions to solve difficult problems or challenges, using good judgment when to include others/supervisors as needed
  • Must exhibit proven success working with change management and culture shifts, exhibiting day-to-day flexibility in handling multiple priorities and organization initiatives, maintaining accountability for achieving improved performance metrics ongoing while exhibiting a positive attitude even when challenging
  • Must demonstrate proven ability to collaborate effectively with volunteers, all levels of staff and key stakeholders throughout the organization, community and partner organizations
  • Must possess excellent computer skills including use of Microsoft Office
  • Must have be comfortable with development of self and others; effectively collaborating among interdisciplinary teams
  • Prior experience in a human services environment supported by grants required; knowledge of electronic health records/data management and Medicaid billing helpful
  • Must possess a high level of professionalism and must have proven experience successfully demonstrating the ability to maintain strict confidentiality as well as maintain a positive, collaborative, and supportive attitude
  • Frequent local travel and some occasional State-wide travel required, approx 10%
  • Valid VA Driver’s license
  • Must have access to a personal vehicle available for use in performing job functions
  • Must successfully pass VSH insurance review, including background check and other pre-employment screenings
  • Other duties as assigned

Physical and Sensory Requirements:

Mobility, walking, climbing, sitting, standing, reaching, bending, lifting (minimum of 10 lbs), fine hand coordination, ability to read, write, listen and speak clearly, the ability to understand and follow written and oral instructions and directions, ability to drive a vehicle and travel, and ability to remain calm under pressure.  Must be able to sit and/or stand for extended periods of time.  Must be able to use computer, cell phone, monitor, mouse, and keyboard extensively.

 

No compensation specified



Position is Open until filled


Application Instuctions:

Application Instructions:  Please reply via Indeed, or email resume and cover letter with salary requirements to jobs @ virginiasupportivehousing.org with “SSS HR” in the subject line.  No phone calls, please.


Full Position Details Download Application

Weekend Desk Clerk


Position Description:

Virginia Supportive Housing is seeking a Part Time Weekend 2nd Shift Desk Clerk for Norfolk, VA.  The Desk Clerk is responsible for monitoring the front desk, performing all receptionist duties, and ensuring the security of the building and safety of the residents in the properties assigned in a specific geographic region.

 

 

 

Primary Duties:

In addition to the below duties, responsibilities, and physical/sensory requirements, the successful incumbent in this position demonstrates experience  initiating and sustaining a high level of accountability resulting in positive outcomes, is mission-focused and demonstrates previous experience successfully collaborating with all levels of staff, volunteers, community, and board members.

MAJOR RESPONSIBILITIES AND DUTIES

 Walk through inspection of all common areas including the grounds at onset of shift and record findings on shift report.

Review prior shift report with departing Desk Clerk.

Answer phone, direct calls, and take messages.

Be familiar with identity of all clients/residents/visitors and respond to non-emergency issues by addressing with your supervisor first for further direction.  In emergency situations related to health/risk/safety incidents, contact appropriate outside emergency resources (Fire/EMT/Police).  (Follow the Property Management and Supportive Services Coordination guidelines).  Follow employee handbook guidelines which provide that it is not appropriate to engage with clients/residents/visitors on a personal level.  This includes providing or receiving favors of any kind, (i.e., monetary, gifts, transportation, bill paying assistance, taking care of personal items/personal property, etc.) or sharing personal identifying information such as phone numbers and addresses or initiating introduction to friends and family members or engaging in personal activities with clients.

Check and monitor guest registration.

Collect rents, prepare bank deposits and do all assigned filing as well as other assigned property management tasks.

Monitor any unusual activities of residents and so note on the shift report and incident report.  Respond appropriately.  Refer to copy of Rules and Regulations for guidelines.

Complete information on work order, keep track of work orders, and handle emergency maintenance complaints appropriately.

On properties with video monitoring, carefully monitor cameras, note any suspicious activity and respond accordingly.   Morning shift must examine video recordings from midnight to 8 am and report/document any incidents for the Property Manager.

Assist with quarterly inspections of all units in assigned properties.

Conduct move-in, including the review of rules and regulations and walk through inspection with new resident.

Assist with application process and resident file maintenance; process police reports and/or credit reports.

Assist with the preparation of the vacancy and delinquency reports.

Attend staff meetings and training as required

Performs other duties as assigned

Required Qualifications:

KNOWLEDGE, SKILLS AND ABILITIES

·         Exceptional interpersonal skills and human relation skills that positively benefits interaction with internal and external clientele.

·         A demonstrated ability to deal with residents, site personnel, regional support services staff, corporate office personnel, property managers, property owners, inspectors, volunteers, peers and supervisors.

·         Ability to exercise good judgment and self-control.

·         Good comprehension and communication skills, with the ability to listen to and understand information and ideas presented through verbal communication.

·         Enthusiasm, good attitude, trustworthiness, personal integrity and honesty.

·         Must be detailed oriented, able plan, prioritize, multi-task and meet deadlines in a past paced environment.

  • Appropriate level of administrative experience and skills.
  • Effective communication skills with employees at all levels.
  • Demonstrated ability to operate safely in the workplace, with experience in holding peers and direct reports accountable to safety standards.
  • Ability to work autonomously and understand when a superior needs to be involved in decision making.

·         Good decision making skills, with the ability to analyze information, evaluate results, and implement the best solution to solve problems or challenges.

·         Self-motivated, with a dedication to keeping up to date technically, and applying new knowledge to your job.

QUALIFICATIONS

·         High school diploma or educational equivalent.

·         Knowledge of applicable federal and state housing laws preferred.

·         Must own or consistently have a vehicle available for use.

·         Computer skills, with working knowledge of the primary Microsoft Office programs

·         Knowledge of property management software: OneSite conventional and affordable, WCMS preferred, OR demonstrated or ability and desire to learn these programs.

·         Ability to successfully pass a background check and other pre-employment screening.

PHYSICAL REQUIREMENTS

·         Mobility, walking, climbing, sitting (for extended periods of time), standing, reaching, bending, lifting (minimum of 10 lbs), fine hand coordination, ability to read, write, listen and speak clearly, the ability to understand and follow written and oral instructions and directions, and ability to remain calm under pressure.  Must be able to sit and/or stand for extended periods of time.  Must be able to use computer, cell phone, monitor, mouse, and keyboard extensively.

No compensation specified



Position is Open until filled


Application Instuctions:

To apply:  Apply via Indeed, or email resume and salary requirements to jobs @ virginiasupportivehousing.org with “Desk Clerk-Church Street” in the subject line.  No phone calls, please.


Full Position Details Download Application

Maintenance Apprentice - Part Time


Position Description:

Virginia Supportive Housing is seeking a Part Time Maintenance Apprentice (Monday through Friday, up to 28 hours/week) for Virginia Beach, VA.  The maintenance apprentice is responsible for the cleanliness of all properties to include custodial work, apartment turnovers, and the grounds assigned in a specific geographic region.

The maintenance apprentice will work alongside fully qualified maintenance technicians and supervisors to be exposed to the overall maintenance operations of the facility(s) and learn the skills necessary to maintain the facility(s).

 

 

Primary Duties:

In addition to the below duties, responsibilities, and physical/sensory requirements, the successful incumbent in this position demonstrates experience initiating and sustaining a high level of accountability resulting in positive outcomes, is mission-focused and demonstrates previous experience successfully collaborating with all levels of staff, volunteers, community, and board members.

MAJOR RESPONSIBILITIES AND DUTIES

 

  • Sweep, mop, wax, buff and seal all floors and stairways.
  • Clean buildings (to include staff offices and common areas) by emptying trash, sweeping, cleaning, scrubbing, dusting and polishing surfaces as appropriate.
  • Use cleaning solutions to remove stains and clean surfaces.
  • Clean windows, glass partitions, and mirrors, using soapy water or other cleaners, sponges, and squeegees.
  • Clean and service restrooms with mops and disinfectants.
  • Move heavy equipment and furniture.
  • Maintain grounds by cleaning up all debris on sidewalks and removing litter.
  • Turnover units and apartments to include cleaning, painting and repairs.
  • Complete work orders and other minor maintenance repairs as directed.
  • Assist as requested with preventive maintenance tasks, including filter changes, smoke detector checks, vent cleaning, lighting checks, leak checks, etc.
  • Assist as requested with regular inspections, reporting all violations, discrepancies and damage, including those incurred in contract services, during scheduled building checks, move-outs and move-ins and regular work routine.
  • Ensure all buildings and building systems are operating properly, to include emergency doors, signs and lights and secured areas such as mechanical and storage rooms.
  • Ensure compliance with standard safety programs and procedures including no entry without work order, ensuring that keys for tenant units are signed out and returned at close of the business day, etc.
  • Identify and report possible repairs.
  • Report all tenant complaints and/or tenant work requests to the Property Manager.
  • Performs other duties as assigned.

Required Qualifications:

KNOWLEDGE, SKILLS AND ABILITIES

·         Good human relation skills with a demonstrated ability to deal with residents, site personnel, regional support services staff, corporate office personnel, property managers, property owners, inspectors, volunteers, peers and supervisors.

·         Ability to exercise good judgment and self-control.

·         Good comprehension and communication skills, with the ability to listen to and understand information and ideas presented through verbal communication.

·         Enthusiasm, professional attitude, trustworthiness, personal integrity and honesty.

·         Good attention to detail, with an ability to plan, prioritize, multi-task and meet deadlines in a past paced environment.

·         Effective communication skills with employees at all levels.

·         Demonstrated ability to operate safely in the workplace, with experience in holding peers and direct reports accountable to safety standards.

·         Ability to work autonomously and understand when a supervisor needs to be involved in decision making.

·         Good decision-making skills, with the ability to analyze information, evaluate results, and implement the best solution to solve problems or challenges.

·         Self motivated, with a dedication to keeping up to date technically, and applying new knowledge to the job.

QUALIFICATIONS

·         High school diploma or educational equivalent.

·         Ability to successfully pass a background check and other pre-employment screening.

ESSENTIAL PHYSICAL REQUIREMENTS

Mobility, walking, climbing stairs and ladders, sitting, standing, reaching, bending, lift and carry, kneel, stretch, squat, (minimum of 10 lbs up to 60 lbs), fine hand coordination, ability to read, write, listen and speak clearly, the ability to understand and follow written and oral instructions and directions, ability to drive a vehicle and travel, and ability to remain calm under pressure.

 

No compensation specified



Position is Open until filled


Application Instuctions:

To apply:  Apply via Indeed, or email resume and salary requirements to jobs @ virginiasupportivehousing.org, and include “PT Maintenance” in the subject line.  No calls, please.


Full Position Details Download Application

Outreach Case Manager


Position Description:

Virginia Supportive Housing is seeking an Outreach Case Manager for the Chesapeake, VA area. This is a full time position with benefits, with an approximate contract end date of 6/30/22.

The Outreach Case Manager seeks out homeless individuals and families, builds rapport, screens for housing eligibility, provides direct assistance with accessing resources and supports, and refers to appropriate community services in order to assist clients with exiting homelessness.

 

Primary Duties:

In addition to the below duties, responsibilities, and physical/sensory requirements, the successful incumbent in this position demonstrates experience initiating and sustaining a high level of accountability resulting in positive outcomes, is mission-focused and demonstrates previous experience successfully collaborating with all levels of staff, volunteers, community, and board members.

MAJOR RESPONSIBILITIES AND DUTIES

1. Canvas community locations where individuals and families experiencing homelessness are found including but not limited to shelters, meal sites, day centers, intake sites, streets, encampments, hotels, jails and Veterans Administration service sites.

2. Coordinate with other community outreach and Veterans services workers who have contact with homeless individuals.

3. Maintain sufficient contact with clients to build rapport and identify concrete needs.

4. Provide direct assistance with improving client safety and reducing risk of harm.

5. Screen potentially eligible individuals and families for participation in the Housing First programs and other community services.

6. Link clients with VSH Housing Specialist as appropriate.

7. Work with landlords, community services providers, and oversight entities to provide good customer service, ensure responsiveness of VSH supportive services, and achieve high rates of housing stability and other consumer outcomes.

8. Adhere to oversight entities’ regulations regarding paperwork and service delivery.

9. Identify individual services needs through ongoing outreach, engagement, screening and assessment activities.

10. Assist individuals with obtaining the needed documentation for housing.

11. Link and refer to other community resources based on identified needs.

12. Participate in regular meetings with supervisor and other Housing First program staff.

13. Perform other duties as assigned.

 

Required Qualifications:

KNOWLEDGE, SKILLS AND ABILITIES

  • Knowledge of homeless population and appropriate community resources.
  • Knowledge of mental illness, substance abuse disorders, community resources, and recovery concepts.
  • Skills in establishing supportive trusting relationships with persons experiencing homelessness and with professionals in the homeless services and Veterans services systems.
  • Ability to respect client rights and personal preferences and motivate
  • Must be comfortable approaching clients and building rapport with them.
  • Ability to interact with clients by demonstrating genuine empathy, concern and understanding.
  • Energetic individual willing to work in all weather on foot or by vehicle.

· Must be detail-oriented and highly organized; able to plan, prioritize, multi-task and meet deadlines in a fast paced environment.

  • Demonstrated passion for VSH’s mission

· Ability to interact in a professional manner with program participants, peers, supervisors and collateral agencies required.

  • Excellent oral and written communication skills.

· Ability to exercise good judgment and self-control.

· Good comprehension and communication skills, with the ability to listen to and understand information and ideas presented through verbal communication.

· Enthusiasm, good attitude, trustworthiness, personal integrity and honesty.

  • Demonstrated ability to operate safely in the workplace, with experience in holding peers accountable to safety standards.
  • Ability to work autonomously and understand when a supervisor needs to be involved in decision making.

· Good decision making skills, with the ability to analyze information, evaluate results, and implement the best solution to solve problems or challenges.

· Self motivated, with a dedication to keeping up to date technically, and applying new knowledge to the job.

QUALIFICATIONS

§ Bachelor’s degree preferred (but not required) and at least one year of direct service experience with individuals with low-incomes, disabilities, and/or histories of homelessness

§ Knowledge of homeless population and appropriate community resources.

§ Knowledge of homelessness, mental illness, substance abuse disorders, community resources, and recovery concepts.

§ Good computer skills.

§ Good oral and written communication skills.

Physical and Sensory Requirements:

Mobility, walking, climbing, sitting, standing, reaching, bending, lifting (minimum of 10 lbs), fine hand coordination, ability to read, write, listen and speak clearly, the ability to understand and follow written and oral instructions and directions, ability to drive a vehicle and travel, and ability to remain calm under pressure. Must be able to sit and/or stand for extended periods of time. Must be able to use computer, cell phone, monitor, mouse, and keyboard extensively.

 

No compensation specified



Position is Open until filled


Application Instuctions:

To apply: Apply via Indeed, or email resume and salary requirements to jobs @ virginiasupportivehousing.org, with “Outreach Case Manager” in the subject line. No phone calls, please.


Full Position Details Download Application

Desk Clerk - Weekends


Position Description:

Virginia Supportive Housing is seeking a Part Time Weekend 2nd Shift Desk Clerk for Chesapeake, VA. The Desk Clerk is responsible for monitoring the front desk, performing all receptionist duties, and ensuring the security of the building and safety of the residents in the properties assigned in a specific geographic region.

 

Primary Duties:

In addition to the below duties, responsibilities, and physical/sensory requirements, the successful incumbent in this position demonstrates experience initiating and sustaining a high level of accountability resulting in positive outcomes, is mission-focused and demonstrates previous experience successfully collaborating with all levels of staff, volunteers, community, and board members.

MAJOR RESPONSIBILITIES AND DUTIES

Walk through inspection of all common areas including the grounds at onset of shift and record findings on shift report.

Review prior shift report with departing Desk Clerk.

Answer phone, direct calls, and take messages.

Be familiar with identity of all clients/residents/visitors and respond to non-emergency issues by addressing with your supervisor first for further direction. In emergency situations related to health/risk/safety incidents, contact appropriate outside emergency resources (Fire/EMT/Police). (Follow the Property Management and Supportive Services Coordination guidelines). Follow employee handbook guidelines which provide that it is not appropriate to engage with clients/residents/visitors on a personal level. This includes providing or receiving favors of any kind, (i.e., monetary, gifts, transportation, bill paying assistance, taking care of personal items/personal property, etc.) or sharing personal identifying information such as phone numbers and addresses or initiating introduction to friends and family members or engaging in personal activities with clients.

Check and monitor guest registration.

Collect rents, prepare bank deposits and do all assigned filing as well as other assigned property management tasks.

Monitor any unusual activities of residents and so note on the shift report and incident report. Respond appropriately. Refer to copy of Rules and Regulations for guidelines.

Complete information on work order, keep track of work orders, and handle emergency maintenance complaints appropriately.

On properties with video monitoring, carefully monitor cameras, note any suspicious activity and respond accordingly. Morning shift must examine video recordings from midnight to 8 am and report/document any incidents for the Property Manager.

Assist with quarterly inspections of all units in assigned properties.

Conduct move-in, including the review of rules and regulations and walk through inspection with new resident.

Assist with application process and resident file maintenance; process police reports and/or credit reports.

Assist with the preparation of the vacancy and delinquency reports.

Attend staff meetings and training as required

Performs other duties as assigned

 

Required Qualifications:

KNOWLEDGE, SKILLS AND ABILITIES

· Exceptional interpersonal skills and human relation skills that positively benefits interaction with internal and external clientele.

· A demonstrated ability to deal with residents, site personnel, regional support services staff, corporate office personnel, property managers, property owners, inspectors, volunteers, peers and supervisors.

· Ability to exercise good judgment and self-control.

· Good comprehension and communication skills, with the ability to listen to and understand information and ideas presented through verbal communication.

· Enthusiasm, good attitude, trustworthiness, personal integrity and honesty.

· Must be detailed oriented, able plan, prioritize, multi-task and meet deadlines in a past paced environment.

  • Appropriate level of administrative experience and skills.
  • Effective communication skills with employees at all levels.
  • Demonstrated ability to operate safely in the workplace, with experience in holding peers and direct reports accountable to safety standards.
  • Ability to work autonomously and understand when a superior needs to be involved in decision making.

· Good decision making skills, with the ability to analyze information, evaluate results, and implement the best solution to solve problems or challenges.

· Self-motivated, with a dedication to keeping up to date technically, and applying new knowledge to your job.

QUALIFICATIONS

· High school diploma or educational equivalent.

· Knowledge of applicable federal and state housing laws preferred.

· Must own or consistently have a vehicle available for use.

· Computer skills, with working knowledge of the primary Microsoft Office programs

· Knowledge of property management software: OneSite conventional and affordable, WCMS preferred, OR demonstrated or ability and desire to learn these programs.

· Ability to successfully pass a background check and other pre-employment screening.

PHYSICAL REQUIREMENTS

· Mobility, walking, climbing, sitting (for extended periods of time), standing, reaching, bending, lifting (minimum of 10 lbs), fine hand coordination, ability to read, write, listen and speak clearly, the ability to understand and follow written and oral instructions and directions, and ability to remain calm under pressure. Must be able to sit and/or stand for extended periods of time. Must be able to use computer, cell phone, monitor, mouse, and keyboard extensively.

 

No compensation specified



Position is Open until filled


Application Instuctions:

To apply: Apply via Indeed, or email resume and salary requirements to jobs @ virginiasupportivehousing.org with “Desk Clerk-Herons” in the subject line. No phone calls, please.


Full Position Details Download Application

Maintenance Technician


Position Description:

Virginia Supportive Housing is seeking a full time Maintenance Technician for our Hampton Roads, VA region. This position works Monday-Friday, with full benefits, paid holidays, vacation and sick leave!

The Maintenance Technician is responsible for the cleanliness and basic maintenance of all properties to include custodial work, apartment turnovers, the grounds and basic maintenance, such as carpentry, plumbing, electrical, HVAC & various other duties and maintenance repairs as needed or assigned.

 

 

Primary Duties:

MAJOR RESPONSIBILITIES AND DUTIES:

  • Complete work orders with emergencies taking a priority, completed on reporting date. Non emergency work orders should be completed in 72 hours. Keep accurate records on work orders, noting all time and material utilized during the performance of work.
  • Complete walk-through inspections of common areas to ensure they are clean and orderly at all times.
  • Working with the preventative maintenance schedule for each building, inspect all VSH owned buildings and units monthly, note deficiencies and make repairs as necessary. Submit recommendations for major improvements and expenditures to Maintenance Supervisor.
  • Ensure all buildings and building systems are operating properly, to include emergency doors, signs and lights and secured areas, such as mechanical and storage rooms.
  • Perform electrical repairs such as outlets, wall switches, light fixtures and circuits. Perform plumbing work, such as cleaning pipe clogs, replacing fittings, stopping leaks.
  • Repair or replace as necessary, glass, tile, carpet, cove base, fixtures, venetian blinds, locks, doorknobs, hinges and other repairs or replacements assigned by the Maintenance Supervisor.
  • Paint interior surfaces as directed. Perform carpentry work as directed.
  • Review supply and equipment inventory and place order as necessary with the Maintenance Supervisor.
  • Make sure all service areas, storage areas, and maintenance areas are clean, well maintained, and well lighted.
  • Turnover units and apartments to include cleaning and painting within five days.
  • On a quarterly basis, inspect gutters and downspouts on all buildings and replace filters monthly.
  • Respond to building emergencies at all properties when on call.
  • Assist as requested with regular inspections, reporting all violations, discrepancies and damage, including those incurred in contract services, during scheduled building checks, move-outs and move-ins and regular work routine.
  • Report all tenant complaints and/or tenant work requests to the Property Manager.
  • Ensure compliance with standard safety programs and procedures. No entry without work order. Keys for tenant units must be signed out and returned at close of the business day.
  • Clean buildings (to include staff offices, bathrooms and common areas) by emptying trash, cleaning windows, sweeping, mopping and cleaning surfaces.
  • Move heavy equipment and furniture.
  • Maintain grounds by cleaning up all debris on sidewalks and removing litter.
  • Assist supervisor in carrying out maintenance and facilities management functions.
  • Assist in 24 hour emergency maintenance including after hours on call.
  • Performs other duties as assigned

 

Required Qualifications:

In addition to the below duties, responsibilities, and physical/sensory requirements, the successful incumbent in this position demonstrates experience initiating and sustaining a high level of accountability resulting in positive outcomes, is mission-focused and demonstrates previous experience successfully collaborating with all levels of staff, volunteers, community, and board members.

Requirements:

  • High school diploma or educational equivalent.
  • Minimum one (1) year experience in building maintenance.
  • Valid VA Driver’s License
  • Must own or consistently have a vehicle available for use.
  • Ability to successfully pass VSH insurance review.
  • Must have or own tools required to complete assigned duties
  • Ability to successfully pass a background check and other pre-employment screening
  • OSHA and HVAC Certification preferred

Physical and Sensory Requirements:

Mobility, walking, climbing, sitting, standing, reaching, bending, lifting (minimum of 10 lbs), fine hand coordination, ability to read, write, listen and speak clearly, the ability to understand and follow written and oral instructions and directions, ability to drive a vehicle and travel, and ability to remain calm under pressure. Must be able to sit and/or stand for extended periods of time. Must be able to use computer, cell phone, monitor, mouse, and keyboard extensively.

No compensation specified



Position is Open until filled


Application Instuctions:

To apply: Apply via Indeed, or send an email with resume and salary requirements to jobs @ virginiasupportivehousing.org, with “Maintenance Tech” in the subject line. No phone calls, please.


Full Position Details Download Application

Night Monitor


Position Description:

Virginia Supportive Housing is seeking an on-call Night Monitor for Virginia Beach, VA. The Night Monitor On Call lives on site at the property at no cost, and is responsible for the security of the building between 12:00 midnight and 8:00 a.m. The Night Monitor On Call reports to the Senior Property Manager (SPM).

 

 

Primary Duties:

In addition to the below duties, responsibilities, and physical/sensory requirements, the successful incumbent in this position demonstrates experience initiating and sustaining a high level of accountability resulting in positive outcomes, is mission-focused and demonstrates previous experience successfully collaborating with all levels of staff, volunteers, community, and board members.

Specific Duties and Responsibilities:

  • Monitor security throughout the building, as needed, between the hours of midnight to 8 a.m.
  • Respond to all confrontational & emergency situations between the hours of midnight to 8 a.m.
  • Respond to resident’s need to access the building in event of lock out between the hours of midnight and 8 a.m.
  • Prepare written incident reports.
  • Meet with SPM regarding any resident who violates policy during the overnight hours on an as need basis.
  • Attend staff meetings and agency annual staff retreat.
  • Fill in on the front desk as appropriate
  • Other duties as assigned

Required Qualifications:

Qualifications:

Ability to get along well with others. Excellent skills in conflict resolution. Ability to handle emergency situations. Good oral communications skills.

Physical and Sensory Requirements:

Mobility, walking, climbing, sitting, standing, reaching, bending, lifting (minimum of 10 lbs), fine hand coordination, ability to read, write, listen and speak clearly, the ability to understand and follow written and oral instructions and directions, ability to drive a vehicle and travel, and ability to remain calm under pressure. Must be able to sit and/or stand for extended periods of time. Must be able to use computer, cell phone, monitor, mouse, and keyboard extensively.

No compensation specified



Position is Open until filled


Application Instuctions:

To apply: Apply via Indeed, or email resume and salary requirements to jobs @ virginiasupportivehousing.org with “S. Bay Night Monitor” in the subject line. No phone calls, please.


Full Position Details Download Application

Desk Clerk - 2nd Shift


Position Description:

Virginia Supportive Housing is seeking a Full Time 2nd Shift Desk Clerk in Portsmouth, VA (Monday-Friday). The Desk Clerk is responsible for monitoring the front desk, performing all receptionist duties, and ensuring the security of the building and safety of the residents in the properties assigned in a specific geographic region.

 

 

Primary Duties:

In addition to the below duties, responsibilities, and physical/sensory requirements, the successful incumbent in this position demonstrates experience initiating and sustaining a high level of accountability resulting in positive outcomes, is mission-focused and demonstrates previous experience successfully collaborating with all levels of staff, volunteers, community, and board members.

MAJOR RESPONSIBILITIES AND DUTIES

  • Walk through inspection of all common areas including the grounds at onset of shift and record findings on shift report.
  • Review prior shift report with departing Desk Clerk.
  • Answer phone, direct calls, and take messages.
  • Be familiar with identity of all residents and respond to resident problems and emergencies as appropriate.
  • Check and monitor guest registration.
  • Collect rents, prepare bank deposits and do all assigned filing as well as other assigned property management tasks.
  • Monitor any unusual activities of residents and so note on the shift report and incident report. Respond appropriately. Refer to copy of Rules and Regulations for guidelines.
  • Complete information on work order, keep track of work orders, and handle emergency maintenance complaints appropriately.
  • On properties with video monitoring, carefully monitor cameras, note any suspicious activity and respond accordingly. Morning shift must examine video recordings from midnight to 8 am and report/document any incidents for the Property Manager.
  • Assist with quarterly inspections of all units in assigned properties.
  • Conduct move-in, including the review of rules and regulations and walk through inspection with new resident.
  • Assist with application process and resident file maintenance; process police reports and/or credit reports.
  • Assist with the preparation of the vacancy and delinquency reports.
  • Attend staff meetings and training as required
  • Performs other duties as assigned

Required Qualifications:

KNOWLEDGE, SKILLS AND ABILITIES

  • Exceptional interpersonal skills and human relation skills that positively benefits interaction with internal and external clientele.
  • A demonstrated ability to deal with residents, site personnel, regional support services staff, corporate office personnel, property managers, property owners, inspectors, volunteers, peers and supervisors.
  • Ability to exercise good judgment and self-control.
  • Good comprehension and communication skills, with the ability to listen to and understand information and ideas presented through verbal communication.
  • Enthusiasm, good attitude, trustworthiness, personal integrity and honesty.
  • Must be detailed oriented, able plan, prioritize, multi-task and meet deadlines in a past paced environment.
  • Appropriate level of administrative experience and skills.
  • Effective communication skills with employees at all levels.
  • Demonstrated ability to operate safely in the workplace, with experience in holding peers and direct reports accountable to safety standards.
  • Ability to work autonomously and understand when a superior needs to be involved in decision making.
  • Good decision making skills, with the ability to analyze information, evaluate results, and implement the best solution to solve problems or challenges.
  • Self-motivated, with a dedication to keeping up to date technically and applying new knowledge to your job.

QUALIFICATIONS

  • High school diploma or educational equivalent.
  • Knowledge of applicable federal and state housing laws preferred.
  • Must own or consistently have a vehicle available for use.
  • Computer skills, with working knowledge of the primary Microsoft Office programs
  • Knowledge of property management software: OneSite conventional and affordable, WCMS preferred, OR demonstrated or ability and desire to learn these programs.
  • Ability to successfully pass a background check and other pre-employment screening.

PHYSICAL REQUIREMENTS

  • Mobility, walking, climbing, sitting (for extended periods of time), standing, reaching, bending, lifting (minimum of 10 lbs), fine hand coordination, ability to read, write, listen and speak clearly, the ability to understand and follow written and oral instructions and directions, and ability to remain calm under pressure. Must be able to sit and/or stand for extended periods of time. Must be able to use computer, cell phone, monitor, mouse, and keyboard extensively.

Compensation: Compensation commensurate with experience.

Position is open until filled.

No compensation specified



Position is Open until filled


Application Instuctions:

Application Instructions: Please apply via Indeed, or email resume and cover letter with salary requirements to jobs @ virginiasupportivehousing.org with “FT Desk Clerk – South Bay” in the subject line. No phone calls, please.


Full Position Details Download Application

Major Gifts Officer


Position Description:

Virginia Supportive Housing is seeking a full time Major Gifts Officer for our Hampton Roads, VA region.  Fully remote, generous PTO and benefit package!  The Major Gifts Officer serves on Virginia Supportive Housing’s Mission Advancement team and focuses on fund development, particularly oversight of major gifts resource development in the Hampton Roads region to further the organization’s mission of ending homelessness.

In this role, the Major Gifts Officer will manage a portfolio of existing major gift donors and implement plans for the identification, qualification, cultivation, and solicitation of prospects.

 

Primary Duties:

In addition to the below duties, responsibilities, and physical/sensory requirements, the successful incumbent in this position demonstrates experience initiating and sustaining a high level of accountability resulting in positive outcomes, is mission-focused, and demonstrates previous experience successfully collaborating with all levels of staff, volunteers, community, and board members.

PRIMARY RESPONSIBILITIES AND DUTIES:

·         Implement programs and activities in partnership with key staff, board members, and other volunteers to identify, educate, cultivate, solicit, and steward donors at the $1,000 level or higher.

·         Successfully establish continual growth of the major donor prospect list. The Major Gifts Officer is expected to play a significant role in developing the portfolio.

·         Develop and execute ongoing strategies for qualifying and evaluating major gift prospects via small cultivation events, research, and community networking.

·         Serve as the primary relationship manager for existing major donors in the portfolio, and support the development efforts of other key primary relationship managers.

·         Develop and implement “moves management” plans for each assigned donor and prospect.

·         Serve as one of VSH’s primary liaisons with the local Hampton Roads community—individuals, foundations, corporate funders, and other community partners.

·         Collaborate with Richmond-based Mission Advancement team members who will provide grant writing and administration; donor data management, reporting and gift acknowledgements; and special event support.

·         Collaborate with the Manager of Annual Fund and Grants on the annual grant plan and calendar, ensuring effective implementation of the plan.

·         Meet with regional institutional funders to discuss proposals before submitting a request

·         Provide insight on regional trends and issues and the competitive fundraising landscape to the Director of Mission Advancement, Executive Director, Board Members and other key partners and staff

·         Develop, review and submit reports as requested to include an evaluation of current fundraising performance and any issues related to the resource development program; make recommendations on any needed course of action

·         Demonstrate knowledge and best practices of effective and ethical fundraising standards

 

Required Qualifications:

Qualifications and Preferred Skills:

Bachelor’s Degree in Communications, Marketing, Business Administration, Liberal Arts, or closely related field from an accredited program.

Minimum of five (5) years of demonstrated fundraising experience; demonstrated success in soliciting gifts of $5,000 and more;

Requires strong experience establishing funding relationships with individuals, corporations and foundations

Must work well independently

Ability to maintain confidentiality

Strong writing, editing and comprehension skills

Strong presentation skills

Physical and Sensory Requirements:

Mobility, walking, climbing, sitting, standing, reaching, bending, lifting (minimum of 10 lbs), fine hand coordination, ability to read, write, listen and speak clearly, the ability to understand and follow written and oral instructions and directions, ability to drive a vehicle and travel, and ability to remain calm under pressure.  Must be able to sit and/or stand for extended periods of time.  Must be able to use computer, cell phone, monitor, mouse, and keyboard extensively.

 

No compensation specified



Position is Open until filled


Application Instuctions:

Application Instructions: Please apply via Indeed, or email resume and cover letter with salary requirements to jobs @ virginiasupportivehousing.org with “Major Gifts Officer” in the subject line. No phone calls, please.


Full Position Details Download Application

Employment opportunities in Charlottesville

Desk Clerk - PT Weekends


Position Description:

Virginia Supportive Housing is seeking a Part Time Desk Clerk in Charlottesville, VA.  This is a 2nd Shift Weekend position.  The Desk Clerk is responsible for monitoring the front desk, performing all receptionist duties, and ensuring the security of the building and safety of the residents in the properties assigned in a specific geographic region.

 

 

 

Primary Duties:

In addition to the below duties, responsibilities, and physical/sensory requirements, the successful incumbent in this position demonstrates experience  initiating and sustaining a high level of accountability resulting in positive outcomes, is mission-focused and demonstrates previous experience successfully collaborating with all levels of staff, volunteers, community, and board members.

MAJOR RESPONSIBILITIES AND DUTIES

Walk through inspection of all common areas including the grounds at onset of shift and record findings on shift report.

Review prior shift report with departing Desk Clerk.

Answer phone, direct calls, and take messages.

Be familiar with identity of all clients/residents/visitors and respond to non-emergency issues by addressing with your supervisor first for further direction.  In emergency situations related to health/risk/safety incidents, contact appropriate outside emergency resources (Fire/EMT/Police).  (Follow the Property Management and Supportive Services Coordination guidelines).

Follow employee handbook guidelines which provide that it is not appropriate to engage with clients/residents/visitors on a personal level.  This includes providing or receiving favors of any kind, (i.e., monetary, gifts, transportation, bill paying assistance, taking care of personal items/personal property, etc.) or sharing personal identifying information such as phone numbers and addresses or initiating introduction to friends and family members or engaging in personal activities with clients.

Check and monitor guest registration.

Collect rents, prepare bank deposits and do all assigned filing as well as other assigned property management tasks.

Monitor any unusual activities of residents and so note on the shift report and incident report.  Respond appropriately.  Refer to copy of Rules and Regulations for guidelines.

Complete information on work order, keep track of work orders, and handle emergency maintenance complaints appropriately.

On properties with video monitoring, carefully monitor cameras, note any suspicious activity and respond accordingly.   Morning shift must examine video recordings from midnight to 8 am and report/document any incidents for the Property Manager.

Assist with quarterly inspections of all units in assigned properties.

Conduct move-in, including the review of rules and regulations and walk through inspection with new resident.

Assist with application process and resident file maintenance; process police reports and/or credit reports.

Assist with the preparation of the vacancy and delinquency reports.

Attend staff meetings and training as required

Performs other duties as assigned

Required Qualifications:

KNOWLEDGE, SKILLS AND ABILITIES

·         Exceptional interpersonal skills and human relation skills that positively benefits interaction with internal and external clientele.

·         A demonstrated ability to deal with residents, site personnel, regional support services staff, corporate office personnel, property managers, property owners, inspectors, volunteers, peers and supervisors.

·         Ability to exercise good judgment and self-control.

·         Good comprehension and communication skills, with the ability to listen to and understand information and ideas presented through verbal communication.

·         Enthusiasm, good attitude, trustworthiness, personal integrity and honesty.

·         Must be detailed oriented, able plan, prioritize, multi-task and meet deadlines in a past paced environment.

  • Appropriate level of administrative experience and skills.
  • Effective communication skills with employees at all levels.
  • Demonstrated ability to operate safely in the workplace, with experience in holding peers and direct reports accountable to safety standards.
  • Ability to work autonomously and understand when a superior needs to be involved in decision making.

·         Good decision making skills, with the ability to analyze information, evaluate results, and implement the best solution to solve problems or challenges.

·         Self motivated, with a dedication to keeping up to date technically, and applying new knowledge to your job.

QUALIFICATIONS

·         High school diploma or educational equivalent.

·         Knowledge of applicable federal and state housing laws preferred.

·         Must own or consistently have a vehicle available for use.

·         Computer skills, with working knowledge of the primary Microsoft Office programs

·         Knowledge of property management software: OneSite conventional and affordable, WCMS preferred, OR demonstrated or ability and desire to learn these programs.

·         Ability to successfully pass a background check and other pre-employment screening.

PHYSICAL REQUIREMENTS

·         Mobility, walking, climbing, sitting (for extended periods of time), standing, reaching, bending, lifting (minimum of 10 lbs), fine hand coordination, ability to read, write, listen and speak clearly, the ability to understand and follow written and oral instructions and directions, and ability to remain calm under pressure.  Must be able to sit and/or stand for extended periods of time.  Must be able to use computer, cell phone, monitor, mouse, and keyboard extensively.

No compensation specified



Position is Open until filled


Application Instuctions:

Application Instructions:  Please reply via Indeed, or email resume and cover letter with salary requirements to jobs @ virginiasupportivehousing.org with “ PT Desk Clerk/Crossings” in the subject line.  No phone calls, please.


Full Position Details Download Application (.docx)
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