Employment Opportunities

Everyday we make homelessness history at Virginia Supportive Housing. Our shared values include teamwork, compassion, respect and integrity in working with colleagues, residents, volunteers and our many community partners.

VSH is an Equal Opportunity Employer. If you are interested in employment at VSH and meet all minimum requirements, we encourage you to apply as directed in each job description below.


Employment opportunities in Central Virginia

Supportive Services Specialist – FT, Hourly, Non-Exempt


Position Description:

This position functions as a collaborative team partner among VSH associates, reporting directly to the Programs Manager to address Client needs of VSH – serving low income and disabled people who may be experiencing homelessness and repeated incarcerations.  In addition to the below duties, responsibilities, and physical/sensory requirements, the successful incumbent in this position demonstrates experience  initiating and sustaining a high level of accountability resulting in positive outcomes, is mission-focused and demonstrates previous experience successfully collaborating with all levels of staff, volunteers, community, and board members.

Primary Duties:

  • Effectively self-manages and collaborates with all levels of staff and clients with varying needs ensuring timely and efficient utilization of resources; preventing return to homelessness and incarcerations while ensuring adherence to organization and regulatory requirements; ensuring licensure compliance as well as business process improvement measures for quality assurance and self development as well as development of the organization
  • Provides case management expertise to include but not limited to assessments, treatment planning, supportive counseling, linking to community resources, monitoring progress, collaboration with other providers, and care coordination
  • Advocates for clients in court, may testify on behalf of the client and/or services, collaborates with law enforcement, public defenders, and department of corrections
  • Maintains information in each client’s EHR to include demographics, assessments, treatment plans, progress notes, and discharge summaries
  • Maintains compliance with required reporting, data entry and quality control
  • Assists with necessary outreach and engagement activities to include clients and their families, community providers, landlords and medical personnel
  • Participates in weekly staff meetings, scheduled supervision meetings, and other required meetings and/or trainings
  • Completes daily time sheets accurately to document time spent with clients and ensure that each grant-related activity is recorded correctly
  • Works with landlords, community services providers, and oversight entities to provide good customer service, ensure responsiveness of VSH client supportive services, and achieve high rates of housing stability and other consumer outcomes
  • Adheres to oversight entities’ regulations regarding paperwork and service delivery
  • Identifies individual client services needs through ongoing outreach, engagement, screening and assessment activities
  • Maintains sufficient contact with clients served to ensure engagement with client services; identifies emerging needs and promotes goal attainment
  • Assists clients with securing and maintaining entitlements and benefits through DSS and other income and disability support resources
  • Serves a key role in supporting clients, fundraising and overseeing and/or collaborating with volunteer initiatives as well as other cross-departmental needs in order to achieve overall success of the organization; identifies improvement opportunities and solutions impacting organization success.
  • Serves as key team representative, attending and participating in meetings building relationships for improved client services, fund raising, and supporting volunteerism
  • Serves on team which may encompass interviewing candidates and collaborating with others in determining best fit meeting VSH best practices as well as supporting ongoing team initiatives that focus on associate retention
  • Maintains, prepares and provides efficient reporting; may present and explain data and expertise to any level of staff, board, or community
  • Collaborates with other departments and outside partners effectively ensuring team- oriented client-centered focus as well as creating a safe and secure environment for clients, staff, and visitors; provides on-call coverage as necessary; advises supervisor and others as needed, ensuring adherence to best practices

Required Qualifications:

  • Bachelors’ degree in Human Services from appropriately accredited institution
  • Must have at least 1 year of demonstrated knowledge and experience in the field of direct services  to individuals with low-income, physical disabilities, behavioral health and developmental disorders, and/or history of homelessness and incarcerations; establishing supportive trusting relationships with such clients, peers, and key partners, respecting rights and personal preferences
  • Knowledge of homeless and offender population and appropriate community resources, especially entitlement and housing resources
  • SOAR certification and experience strongly preferred
  • Knowledge of mental illness, substance abuse disorders, community resources, medication management, and recovery concepts
  • Certification in CPR and First Aid
  • Requires high level of organization skills, including attention to detail, planning, prioritizing, multi-tasking and meeting deadlines in a fast paced environment
  • Requires excellent communications skills including verbal, written, presentation and listening
  • Must exhibit high level of accountability and good decision making skills including the ability to analyze information, evaluate results and recommend/implement the best solutions to solve difficult problems or challenges, using good judgment when to include others/supervisors as needed
  • Must exhibit proven success working with change management and culture shifts, exhibiting day-to-day flexibility in handling multiple priorities and organization initiatives, maintaining accountability for achieving improved performance metrics ongoing while exhibiting a positive attitude even when challenging
  • Must demonstrate proven ability to collaborate effectively with volunteers,  all levels of staff and key stakeholders throughout the organization, community and partner organizations
  • Must possess excellent computer skills including use of Microsoft Office
  • Must have be comfortable with development of self and others;  effectively collaborating among interdisciplinary teams
  • Prior experience in a human services environment supported by grants required; knowledge of electronic health records/data management and Medicaid billing helpful
  • Must possess a high level of professionalism and must have proven experience successfully demonstrating the ability to maintain strict confidentiality as well as maintain a positive, collaborative, and supportive attitude
  • Frequent local travel and some occasional State-wide travel required, approx 10%
  • Valid VA Driver’s license
  • Must have access to a personal vehicle available for use in performing job functions
  • Must successfully pass VSH insurance review, including background check and other pre-employment screenings
  • Other duties as assigned

Physical and Sensory Requirements:

Mobility, walking, climbing, sitting, standing, reaching, bending, lifting (minimum of 10 lbs), fine hand coordination, ability to read, write, listen and speak clearly, the ability to understand and follow written and oral instructions and directions, ability to drive a vehicle and travel, and ability to remain calm under pressure.  Must be able to sit and/or stand for extended periods of time.  Must be able to use computer, cell phone, monitor, mouse, and keyboard extensively.

Compensation:

Compensation commensurate with experience.

Position is Open until filled


Application Instructions:

Please email resume and cover letter with salary requirements to jobs@virginiasupportivehousing.org with Supportive Services Specialist Home Link in the subject line.     No phone calls please


Full Position Details Download Application (.docx)

Maintenance Tech – FT, Hourly Non-Exempt, Richmond Area


Position Description:

The Maintenance Technician is responsible for the cleanliness and basic maintenance of all properties to include custodial work, apartment turnovers, the grounds and basic maintenance, such as carpentry, plumbing, electrical, HVAC & various other duties and maintenance repairs as needed or assigned. In addition to the below duties, responsibilities, and physical/sensory requirements, the successful incumbent in this position demonstrates experience initiating and sustaining a high level of accountability resulting in positive outcomes, is mission-focused and demonstrates previous experience successfully collaborating with all levels of staff, volunteers, community, and board members.

Required Qualifications:

  • High school diploma or educational equivalent.
  • Minimum three years experience in building maintenance.
  • Valid VA Driver’s License
  • Must own or consistently have a vehicle available for use.
  • Ability to successfully pass VSH insurance review.
  • Must have or own tools required to complete assigned duties
  • Ability to successfully pass a background check and other pre-employment screening
  • OSHA and HVAC Certification preferred

Physical and Sensory Requirements:

Mobility, walking, climbing, sitting, standing, reaching, bending, lifting (minimum of 10 lbs), fine hand coordination, ability to read, write, listen and speak clearly, the ability to understand and follow written and oral instructions and directions, ability to drive a vehicle and travel, and ability to remain calm under pressure. Must be able to sit and/or stand for extended periods of time. Must be able to use computer, cell phone, monitor, mouse, and keyboard extensively.

Compensation:

Compensation commensurate with experience.

Position is Open until filled


Application Instructions:

Please email resume and cover letter with salary requirements to jobs@virginiasupportivehousing.org with Maintenance Tech in the subject line. No phone calls please.


Full Position Details Download Application (.docx)

Housing Specialist - FT, Non Exempt


Position Description:

The Housing Specialist is responsible for the daily execution of multiple housing-related tasks for clients in VSH’s scattered site permanent supportive housing programs. This position works closely with clinical staff in a specific PSH program(s) to ensure that formerly homeless participants secure and maintain affordable, safe, and decent housing in the community. In addition to the below duties, responsibilities, and physical/sensory requirements, the successful incumbent in this position demonstrates experience initiating and sustaining a high level of accountability resulting in positive outcomes, is mission-focused and demonstrates previous experience successfully collaborating with all levels of staff, volunteers, community, and board members.

Primary Duties:

  1. Complete thorough housing barrier assessment and housing plan for each program participant.
  2. Assist clients with process of obtaining appropriate housing subsidy.
  3. Assist clients with locating and securing permanent housing. Act as liaison between clients, landlords, and case management staff.
  4. Coordinate with clinical staff on a regular basis regarding program participants.
  5. Coordinate with landlords on a regular basis regarding program participants.
  6. Recruit new landlords to participate.
  7. Assist with the on-going operations of relevant housing subsidy programs including, but not limited to the following tasks:
    1. Conduct initial eligibility and annual/interim re-certifications (HQS inspections and follow ups and financial updates)
    2. Monitor and facilitate moves/relocation of program participants
    3. Recalculate rents when necessary (either due to income change, recertification, or change in rent amount)
    4. Complete intakes into the S+C program when a spot is vacated
    5. Assist with closure/termination of cases when appropriate
    6. Monitor status of clients and housing stability and collaborate with partner agency case managers, Team Lead/Programs Manager, Department Director, and landlord as appropriate
    7. Act as resource for partner agency case managers in regards to assisting clients with locating affordable housing
    8. Enter data into HMIS system as required by HUD.
  8. Assesses own learning needs; develops and implements plan for professional growth.
  9. Attend local civic and community meetings and conferences as requested.
  10. Attend supervision meetings with Team Lead/Programs Manager as scheduled.
  11. Maintains necessary paperwork on all clients.
  12. Actively outreach and recruit landlords and provide appropriate information regarding   programs.
  13. Adheres to VSH, HUD and other funder regulations regarding paperwork and service delivery.
  14. Monitor, update, and inform Team Lead/Programs Manager and Director regarding effectiveness of agency program.
  15. Performs other duties and responsibilities as assigned.

Required Qualifications:

KNOWLEDGE, SKILLS AND ABILITIES

  • Ability to interact in a professional manner with clients, peers, landlords, and collateral agencies.
  • Good human relation skills with a demonstrated ability to deal with residents, site personnel, regional support services staff, corporate office personnel, property managers, property owners, inspectors, volunteers, peers and supervisors.
  • Ability to exercise good judgment and self-control.
  • Effective oral and written communication skills.
  • Good comprehension skills, with the ability to listen to and understand information and ideas presented through verbal communication.
  • Enthusiasm, good attitude, trustworthiness, personal integrity and honesty.
  • Must be detailed oriented, able plan, prioritize, multi-task and meet deadlines in a fast paced environment.
  • Demonstrated ability to operate safely in the workplace, with experience in holding peers accountable to safety standards.
  • Ability to work autonomously and understand when a superior needs to be involved in decision making.
  • Good decision making skills, with the ability to analyze information, evaluate results, and implement the best solution to solve problems or challenges.
  • Self-motivated, with a dedication to keeping up to date technically, and applying new knowledge to your job.

QUALFICATIONS

  • Bachelor’s degree and professional experience in housing counseling and property management preferred.
  • One year’s experience working with low-income and/or homeless adults required.
  • HQS inspection training/certification within 3 months of hire.
  • Knowledge of homeless population, resources, and Fair Housing and Tenant-Landlord laws preferred.
  • Valid driver’s license and ability to meet VSH driving requirements is required.
  • Good Computer skills, with working knowledge of the primary Microsoft Office programs
  • Ability to successfully pass a background check and other pre-employment screening.

PHYSICAL AND SENSORY REQUIREMENTS

Mobility, walking, climbing, sitting, standing, reaching, bending, lifting (minimum of 10 lbs.), fine hand coordination, ability to read, write, listen and speak clearly, the ability to understand and follow written and oral instructions and directions, ability to drive a vehicle and travel, and ability to remain calm under pressure. Must be able to sit and/or stand for extended periods of time. Must be able to use computer, cell phone, monitor, mouse, and keyboard extensively.

Compensation:

Compensation commensurate with experience.

Position is Open until filled


Application Instructions:

Please email resume and cover letter with salary requirements to jobs@virginiasupportivehousing.org with Housing Specialist in the subject line.     No phone calls please.


Full Position Details Download Application (.docx)

Psychiatrist/Nurse Practitioner - PT, Non-Exempt


Position Description:

As part of a multi-disciplinary treatment team, the Psychiatrist/Nurse Practioner will be a part of an Intensive Community Treatment (ICT) team and provide psychiatric services to single adults with a history chronic homelessness who have been diagnosed with a severe and persistent mental illness. The psychiatrist/nurse practioner will complete psychiatric evaluations, oversee medication management, prescribe/administer medication, and follow-up with clients receiving ICT services. The psychiatrist/nurse practioner will participate in a team meeting at least twice per week to collaborate with other ICT team members regarding ongoing treatment needs. The psychiatrist/nurse practioner will provide education and support to consumers and ICT team members about mental health symptoms, medication, and side effects along with any needed assistance or guidance related to crisis stabilization interventions.

Primary Duties:

  1. Conduct psychiatric evaluations and ongoing medication management for ICT consumers in the community. In collaboration with the ICT team members, conduct the necessary outreach and collateral contact necessary to ensure successful home visits.
  2. In collaboration with the registered nurse, develop, revise, maintain and supervise the psychopharmacologic and medical treatment and medication policies and procedures including administering, evaluating, and recording psychotropic medications prescribed; evaluate and record medication effectiveness, complications, and side effects; and arrange for required lab work.
  3. Maintain accurate, up-to-date, thorough records in accordance with agency policies, Medicaid regulations, and licensure requirements.
  4. Review and approve all treatment plans and quarterly reviews for each ICT consumer.
  5. Participate in any mandatory trainings, meetings and assignments as needed.
  6. Collaborate with medical providers, mental health providers, ICT team members, substance abuse providers, and other pertinent provider to ensure quality coordination of services and treatment.
  7. Participate in the daily treatment team meetings a minimum of twice each week and provide needed education and training regarding diagnoses, symptoms, medication, side effects, and/or treatment planning as it aligns with the clients’ needs, goals, rights, and preferences.
  8. Coordinate admission to inpatient psychiatric facilities and participate in discharge planning and follow up appointments as needed.
  9. Attend supervision meetings with the Team Lead and/or Clinical Programs Manager as scheduled.
  10. Positively represent VSH in the community to key stakeholders, partners, and/or funders where appropriate.
  11. Other duties as assigned.

Required Qualifications:

  • Board certified or board eligible to practice psychiatric medicine in the state of VA or certified psychiatric mental health nurse practitioner or equivalent
  • Skills in establishing supportive trusting relationships with persons with mental illness and respect for their rights and personal preferences.
  • Knowledge of the mental health system, community resources, homelessness and Intensive/Assertive Community Treatment Model strongly preferred.
  • Good computer skills required.
  • Must have certifications in CPR and First Aid.
  • Ability to interact in a professional manner with program participants, peers, and collateral agencies required.
  • Good oral and written communication skills required.
  • Good computer skills required.
  • Ability to interact in a professional manner with program participants, peers, and collateral agencies required.
  • Good oral and written communication skills required.
  • Valid driver’s license and ability to meet VSH driving requirements is required. Limited use of personal vehicle may be required.

Physical and Sensory Requirements

Mobility, walking, climbing, sitting, standing, reaching, bending, lifting (minimum of 10 lbs), fine hand coordination, ability to read, write, listen and speak clearly, the ability to understand and follow written and oral instructions and directions, ability to drive a vehicle and travel, and ability to remain calm under pressure. Must be able to sit and/or stand for extended periods of time. Must be able to use computer, cell phone, monitor, mouse, and keyboard extensively.

Compensation:

Compensation commensurate with experience

Position is Open until filled


Application Instructions:

Please email resume and cover letter with salary requirements to jobs at virginiasupportivehousing.org with Psychiatrist/Nurse Practitioner in the subject line. No phone calls please.


Full Position Details Download Application (.docx)

Vocational Specialist Clinician - FT, Non-Exempt


Position Description:

The vocational specialist clinician uses clinical skills to assess, plan, develop, coordinate, and provide recovery oriented mental health treatment, and support services to program participants. This position functions as a member of the multidisciplinary team and provides mental health treatment, recovery-oriented services, and support services in a community-based program. The clinician will also provide crisis prevention and stabilization services as necessary. The clinical team is licensed by the Department of Behavioral Health and Developmental Services (DBHDS) as an Intensive Community Treatment (ICT) team and provides services to individuals with a history of chronic homelessness who have been diagnosed with a serious and persistent mental illness. The clinician reports directly to the Team Leader. In addition to the below duties, responsibilities, and physical/sensory requirements, the successful incumbent in this position demonstrates experience initiating and sustaining a high level of accountability resulting in positive outcomes, is mission-focused and demonstrates previous experience successfully collaborating with all levels of staff, volunteers, community, and board members.

Primary Duties:

  1. Provide outreach and case management for program participants including, but not limited to, coordination of care with other providers, monitoring progress and changes, treatment plan development and implementation, ongoing assessment and intervention, provision of supportive counseling, symptom management, medication education and compliance, vocational rehabilitation and support, as well as any needed assistance with activities of daily living to foster independence, maintain housing stability, and improve quality of life.
  2. Conduct annual comprehensive assessments of psychiatric history, mental status and diagnosis, physical health and medical needs, use of drugs or alcohol, education and employment history, social development and functioning, activities of daily, and family structure and relationships.
  3. Provide crisis prevention, intervention and stabilization services to participants as needed to include participation in a rotating on-call schedule to cover after-hours, weekends, and holidays.
  4. Conduct quarterly reviews of progress for each assigned participant to reflect their progress over the last 90 days and the needs that persist for continued services to coordinate and facilitate successful treatment and discharge planning as appropriate.
  5. Assist and support program participants to carry out personal hygiene; provide nutrition education, meal planning, grocery shopping, and food preparation; assist and support participants to perform household activities; assist participants with accessing needed entitlements/benefits; teach money management skills; help participants to access reliable transportation; assist and support participants to have and effectively use a personal physician. This may include such activities as side-by-side teaching of cleaning techniques, grocery shopping, and navigation of public transportation.
  6. Provide supportive services to improve and build positive interpersonal relationship skills, leisure skills, and connections to social support systems.
  7. Work with the housing specialist to assist program participants to find and maintain safe and affordable housing which may at times include assisting participants with moving to a new living environment (i.e. packing boxes, transporting boxes, and unpacking boxes).
  8. Collaborate with community partners, other providers, payees, landlords, and family members to ensure effective care coordination, successful treatment interventions, and overall stability in the areas of mental health, substance abuse, social development, vocational goals, and housing.
  9. Initiate and maintain positive working relationships with team members and community resources such as law enforcement, hospitals, other human service agencies, and informal community resources.
  10. Provide ongoing support and guidance for team members in the areas of vocational rehabilitation and supports with regard to the treatment planning, strategies and interventions, and connections with relevant community providers and employers.
  11. Maintain accurate, up-to-date, thorough records, both electronic and paper, in accordance with agency, licensure, and Medicaid regulations and policies.
  12. Actively participate in daily staff meetings, treatment planning review meetings, and individual supervision meetings.
  13. Represent VSH to funders, potential donors, key stakeholders, and other organizations where appropriate.
  14. Other duties as assigned.

Required Qualifications:

  • Requires a minimum of a Masters Degree in Social Work or related human services field and one year of training and/or clinical experience in vocational rehabilitation and supports and working with adults who suffer from persistent and severe mental health symptoms.
  • Skills in assessing, diagnosing, and formulating treatment goals and implementation of vocational services to persons with serious mental illness required.
  • Knowledge of the mental health system, community resources, program development, psychotropic medications, substance use disorders, and Intensive/Assertive Community Treatment Model preferred.
  • Good computer skills required.
  • Certifications in CPR, First Aid, Behavior Management and Medication Management or a dedication and commitment to obtaining them within 3 months of hire.
  • Ability to interact in a professional manner with program participants, peers, and collateral agencies required.
  • Good oral and written communication skills required.
  • Valid driver’s license and ability to meet VSH driving requirements is required as use of agency and personal vehicles are required.
  • Experience with homeless persons and homeless service systems is strongly preferred.

Physical and Sensory Requirements

Mobility, walking, climbing, sitting, standing, reaching, bending, lifting (minimum of 10 lbs), fine hand coordination, ability to read, write, listen and speak clearly, the ability to understand and follow written and oral instructions and directions, ability to drive a vehicle and travel, and ability to remain calm under pressure. Must be able to sit and/or stand for extended periods of time. Must be able to use computer, cell phone, monitor, mouse, and keyboard extensively.

Compensation:

Compensation commensurate with experience

Position is Open until filled


Application Instructions:

Please email resume and cover letter with salary requirements to jobs virginiasupportivehousing.org with Vocational Specialist Clinician in the subject line. No phone calls please.


Full Position Details Download Application (.docx)

Programs Manager- FT, Exempt


Position Description:

This position functions as a collaborative team partner among VSH associates and includes daily oversight and leading case management team performance, reporting directly to the Director of Client Programs to address Client needs of VSH – serving low income and disabled people who may be experiencing homelessness. In addition to the below duties, responsibilities, and physical/sensory requirements, the successful incumbent in this position demonstrates experience initiating and sustaining a high level of accountability resulting in positive outcomes, is mission-focused and demonstrates previous experience successfully collaborating with all levels of staff, volunteers, community, and board members.

Primary Duties:

  • Provides leadership and daily oversight to case management teams to include, but not limited to, guidance related to service delivery and documentation, maintaining compliance with regulatory standards, appropriately managing caseloads, and coordinating on-call scheduling
  • Effectively self-manages and collaborates with all levels of staff and clients with varying needs ensuring timely and efficient utilization of resources, preventing return to homelessness and ensuring adherence to organization and regulatory requirements; ensuring licensure compliance as well as business process improvement measures for quality assurance and self development as well as development of the organization
  • Insures maximum utilization of grant funding by completing grant applications, serves as primary contact for grant funders, tracks spending rates, assists grant writer and grant administrator to insure compliance with grant requirements
  • Provides case management expertise to include but not limited to supervising case management programs and services, assessments, treatment planning, supportive counseling, linking to community resources, monitoring progress, collaboration with other providers, and care coordination as well as providing and documenting consistent supervision related service/program delivery and regulatory compliance
  • Attends community-based meetings with key stakeholders, partner agencies, and potential supporters
  • Maintains information in each client’s EHR to include demographics, assessments, treatment plans, progress notes, and discharge summaries
  • Maintains compliance with required reporting, data entry and quality control
  • Assists with necessary outreach and engagement activities to include clients and their families, community providers, landlords and medical personnel
  • Participates in weekly staff meetings, scheduled supervision meetings, and other required meetings and/or trainings
  • Completes daily time sheets accurately to document time spent with clients and ensure that each grant-related activity is recorded correctly
  • Works with landlords, community services providers, and oversight entities to provide good customer service, ensure responsiveness of VSH client supportive services, and achieve high rates of housing stability and other consumer outcomes
  • Adheres to oversight entities’ regulations regarding paperwork and service delivery
  • Identifies individual client services needs through ongoing outreach, engagement, screening and assessment activities
  • Maintains sufficient contact with clients served to ensure engagement with client services; identifies emerging needs and promotes goal attainment
  • Assists clients with securing and maintaining entitlements and benefits through DSS and other income and disability support resources
  • Serves a key role in supporting clients, fundraising and overseeing and/or collaborating with volunteer initiatives as well as other cross-departmental needs in order to achieve overall success of the organization; identifies improvement opportunities and solutions impacting organization success.
  • Serves as key team representative, attending and participating in meetings building relationships for improved client services, fund raising, and supporting volunteerism
  • Serves on team which may encompass interviewing candidates and collaborating with others in determining best fit meeting VSH best practices as well as supporting ongoing team initiatives that focus on associate retention
  • Maintains, prepares and provides efficient reporting; may present and explain data and expertise to any level of staff, board, or community
  • Collaborates with other departments and outside partners effectively ensuring team- oriented client-centered focus as well as creating a safe and secure environment for clients, staff, and visitors; provides on-call coverage as necessary; advises supervisor and others as needed, ensuring adherence to best practices

Required Qualifications:

Knowledge, Skills and Abilities:

  • Master’s degree in Human Services from appropriately accredited institution
  • State license and/or licensed-eligible preferred
  • Must have at least 3 years of supervisory experience leading/coaching a team and/or project management
  • Must have at least 5 years of demonstrated knowledge and experience in the field of direct services to individuals with low-income, physical disabilities, behavioral health and developmental disorders, and/or history of homelessness; establishing supportive trusting relationships with such clients, peers, and key partners, respecting rights and personal preferences
  • Knowledge of homeless population and appropriate community resources, especially entitlement and housing resources
  • SOAR certification and experience strongly preferred
  • Knowledge of mental illness, substance abuse disorders, community resources, medication management, and recovery concepts
  • Certification in CPR and First Aid
  • Requires high level of organization skills, including attention to detail, planning, prioritizing, multi-tasking and meeting deadlines in a fast paced environment
  • Requires excellent communications skills including verbal, written, presentation and listening
  • Must exhibit high level of accountability and good decision making skills including the ability to analyze information, evaluate results and recommend/implement the best solutions to solve difficult problems or challenges, using good judgment when to include others/supervisors as needed
  • Must exhibit proven success working with change management and culture shifts, exhibiting day-to-day flexibility in handling multiple priorities and organization initiatives, maintaining accountability for achieving improved performance metrics ongoing while exhibiting a positive attitude even when challenging
  • Must demonstrate proven ability to collaborate effectively with volunteers, all levels of staff and key stakeholders throughout the organization, community and partner organizations
  • Must possess excellent computer skills including use of Microsoft Office
  • Must have be comfortable with development of self and others; effectively collaborating among interdisciplinary teams
  • Prior experience in a human services environment supported by grants required; knowledge of electronic health records/data management and Medicaid billing helpful
  • Must possess a high level of professionalism and must have proven experience successfully demonstrating the ability to maintain strict confidentiality as well as maintain a positive, collaborative, and supportive attitude
  • Frequent local travel and some occasional State-wide travel required, approx 10%
  • Valid VA Driver’s license
  • Must have access to a personal vehicle available for use in performing job functions
  • Must successfully pass VSH insurance review, including background check and other pre-employment screenings
  • Other duties as assigned

Physical and Sensory Requirements:

Mobility, walking, climbing, sitting, standing, reaching, bending, lifting (minimum of 10 lbs), fine hand coordination, ability to read, write, listen and speak clearly, the ability to understand and follow written and oral instructions and directions, ability to drive a vehicle and travel, and ability to remain calm under pressure. Must be able to sit and/or stand for extended periods of time. Must be able to use computer, cell phone, monitor, mouse, and keyboard extensively.

Compensation:

Compensation commensurate with experience.

Position is Open until filled


Application Instructions:

Please email resume and cover letter with salary requirements to jobs@ virginiasupportivehousing.org with Programs Manager in the subject line. No phone calls please


Full Position Details Download Application (.docx)

Housing Stabilization Specialist – FT


Position Description:

Program: A Place to Start (APTS) Intensive Community Treatment (ICT)

The Housing Stabilization Specialist functions as a member of a multidisciplinary team and provides treatment, rehabilitation, and supportive services in a community-based mental health program. The position is a part of an inter-disciplinary mental health team that provides Intensive Community Treatment to single adults who were formerly homeless and are suffering from a serious mental illness. The incumbent will utilize housing experience and skills to ensure that clients secure affordable, safe, and decent housing in the community. The incumbent will utilize mental health education and experiencing to provide the necessary supports to ensure the clients are able to maintain housing. In addition to the below duties, responsibilities, and physical/sensory requirements, the successful incumbent in this position demonstrates experience initiating and sustaining a high level of accountability resulting in positive outcomes, is mission-focused and demonstrates previous experience successfully collaborating with all levels.

Primary Duties:

  1. Provide direct case management services to help clients achieve housing stability, assist clients with daily living skills and accessing needed resources.
  2. Complete initial housing intakes to assist clients with finding and maintaining safe and affordable housing. This includes, but is not limited to, assisting clients with moving to a new living environment (i.e. packing boxes, transporting boxes, and unpacking boxes).
  3. Build positive relationships with landlords in the community to build capacity and maintain current partnerships to ensure adequate housing resources in the community.
  4. Monitor clients’ housing stability on an ongoing basis and provide mediation services as necessary with the landlord and client should there be a communication issue, maintenance request, late rent, or conflict of any kind.
  5. Provide supportive services to clients to ensure they understand the lease requirements and remain in compliance with the terms of their lease.
  6. Conduct needed Housing Quality Standards (HQS) inspections every year and when required to include income updates and physical examination of every unit as required by the federal government subsidy.
  7. Establish and maintain positive working partnerships for the purposes of referral and services coordination with community resources, such as law enforcement, courts, hospitals, other human service agencies, CSBs, DSS, etc.
  8. Maintain accurate, up-to-date, thorough records in accordance with agency policies, Medicaid regulations, and licensure requirements.
  9. Participate in required daily treatment team
  10. Attend supervision with the Team Leader as scheduled.
  11. Provide positive representation in the community and internal collaborations with other departments to facilitate all necessary activities to maximize funding and volunteer involvement.
  12. Other duties as assigned.

Required Qualifications:

  • Bachelor’s Degree in Social Work or related field and one year of experience providing services to adults with severe and persistent mental illness preferred
  • Knowledge of the mental health system, community resources, program development, psychotropic medications, and of the Intensive/Assertive Community Treatment Model preferred.
  • Skills in assessing, diagnosing, and formulating treatment goals and implementation of recovery oriented services to persons with serious mental illness and co-occurring substance abuse disorders required.
  • Knowledge of applicable federal and state laws regarding this population, and experience in Medicaid billing procedures preferred.
  • Good computer skills required.
  • Certifications in CPR, First Aid, Behavior Management and Medication Management or a dedication and commitment to obtaining them within 3 months of hire.
  • Ability to interact in a professional manner with program participants, peers, and collateral agencies required.
  • Good oral and written communication skills required.
  • Valid driver’s license and ability to meet VSH driving requirements is required. Limited use of personal vehicle may be required.
  • Experience with homeless persons and homeless service system is strongly preferred.

Preferred Qualifications:

Physical and Sensory Requirements:

Mobility, walking, climbing, sitting, standing, reaching, bending, lifting (minimum of 20 lbs), fine hand coordination, ability to read, write, listen and speak clearly, the ability to understand and follow written and oral instructions and directions, ability to drive a vehicle and travel, and ability to remain calm under pressure. Must be able to sit and/or stand for extended periods of time. Must be able to use computer, cell phone, monitor, mouse, and keyboard extensively.

Compensation:

Compensation commensurate with experience.

Position is Open until filled


Application Instructions:

Please email resume and cover letter with salary requirements to jobs@virginiasupportivehousing.org with Housing Stabilization Specialist in the subject line. No phone calls please.


Full Position Details Download Application (.docx)

Employment opportunities in Hampton Roads

Employment opportunities in Charlottesville

Supportive Services Specialist- PT, Non Exempt


Position Description:

This position functions as a collaborative team partner among VSH associates, reporting directly to the Programs Manager to address Client needs of VSH – serving low income and disabled people who may be experiencing homelessness and repeated incarcerations. In addition to the below duties, responsibilities, and physical/sensory requirements, the successful incumbent in this position demonstrates experience initiating and sustaining a high level of accountability resulting in positive outcomes, is mission-focused and demonstrates previous experience successfully collaborating with all levels of staff, volunteers, community, and board members.

Primary Duties:

  • Effectively self-manages and collaborates with all levels of staff and clients with varying needs ensuring timely and efficient utilization of resources; preventing return to homelessness and incarcerations while ensuring adherence to organization and regulatory requirements; ensuring licensure compliance as well as business process improvement measures for quality assurance and self development as well as development of the organization
  • Provides case management expertise to include but not limited to assessments, treatment planning, supportive counseling, linking to community resources, monitoring progress, collaboration with other providers, and care coordination
  • Advocates for clients in court, may testify on behalf of the client and/or services, collaborates with law enforcement, public defenders, and department of corrections
  • Maintains information in each client’s EHR to include demographics, assessments, treatment plans, progress notes, and discharge summaries
  • Maintains compliance with required reporting, data entry and quality control
  • Assists with necessary outreach and engagement activities to include clients and their families, community providers, landlords and medical personnel
  • Participates in weekly staff meetings, scheduled supervision meetings, and other required meetings and/or trainings
  • Completes daily time sheets accurately to document time spent with clients and ensure that each grant-related activity is recorded correctly
  • Works with landlords, community services providers, and oversight entities to provide good customer service, ensure responsiveness of VSH client supportive services, and achieve high rates of housing stability and other consumer outcomes
  • Adheres to oversight entities’ regulations regarding paperwork and service delivery
  • Identifies individual client services needs through ongoing outreach, engagement, screening and assessment activities
  • Maintains sufficient contact with clients served to ensure engagement with client services; identifies emerging needs and promotes goal attainment
  • Assists clients with securing and maintaining entitlements and benefits through DSS and other income and disability support resources
  • Serves a key role in supporting clients, fundraising and overseeing and/or collaborating with volunteer initiatives as well as other cross-departmental needs in order to achieve overall success of the organization; identifies improvement opportunities and solutions impacting organization success.
  • Serves as key team representative, attending and participating in meetings building relationships for improved client services, fund raising, and supporting volunteerism
  • Serves on team which may encompass interviewing candidates and collaborating with others in determining best fit meeting VSH best practices as well as supporting ongoing team initiatives that focus on associate retention
  • Maintains, prepares and provides efficient reporting; may present and explain data and expertise to any level of staff, board, or community
  • Collaborates with other departments and outside partners effectively ensuring team- oriented client-centered focus as well as creating a safe and secure environment for clients, staff, and visitors; provides on-call coverage as necessary; advises supervisor and others as needed, ensuring adherence to best practices

Required Qualifications:

Knowledge, Skills and Abilities:

  • Bachelors’ degree in Human Services from appropriately accredited institution
  • Must have at least 1 year of demonstrated knowledge and experience in the field of direct services to individuals with low-income, physical disabilities, behavioral health and developmental disorders, and/or history of homelessness and incarcerations; establishing supportive trusting relationships with such clients, peers, and key partners, respecting rights and personal preferences
  • Knowledge of homeless and offender population and appropriate community resources, especially entitlement and housing resources
  • SOAR certification and experience strongly preferred
  • Knowledge of mental illness, substance abuse disorders, community resources, medication management, and recovery concepts
  • Certification in CPR and First Aid
  • Requires high level of organization skills, including attention to detail, planning, prioritizing, multi-tasking and meeting deadlines in a fast paced environment
  • Requires excellent communications skills including verbal, written, presentation and listening
  • Must exhibit high level of accountability and good decision making skills including the ability to analyze information, evaluate results and recommend/implement the best solutions to solve difficult problems or challenges, using good judgment when to include others/supervisors as needed
  • Must exhibit proven success working with change management and culture shifts, exhibiting day-to-day flexibility in handling multiple priorities and organization initiatives, maintaining accountability for achieving improved performance metrics ongoing while exhibiting a positive attitude even when challenging
  • Must demonstrate proven ability to collaborate effectively with volunteers, all levels of staff and key stakeholders throughout the organization, community and partner organizations
  • Must possess excellent computer skills including use of Microsoft Office
  • Must have be comfortable with development of self and others; effectively collaborating among interdisciplinary teams
  • Prior experience in a human services environment supported by grants required; knowledge of electronic health records/data management and Medicaid billing helpful
  • Must possess a high level of professionalism and must have proven experience successfully demonstrating the ability to maintain strict confidentiality as well as maintain a positive, collaborative, and supportive attitude
  • Frequent local travel and some occasional State-wide travel required, approx 10%
  • Valid VA Driver’s license
  • Must have access to a personal vehicle available for use in performing job functions
  • Must successfully pass VSH insurance review, including background check and other pre-employment screenings
  • Other duties as assigned

Physical and Sensory Requirements:

Mobility, walking, climbing, sitting, standing, reaching, bending, lifting (minimum of 10 lbs), fine hand coordination, ability to read, write, listen and speak clearly, the ability to understand and follow written and oral instructions and directions, ability to drive a vehicle and travel, and ability to remain calm under pressure. Must be able to sit and/or stand for extended periods of time. Must be able to use computer, cell phone, monitor, mouse, and keyboard extensively.

Compensation:

Compensation commensurate with experience.

Position is Open until filled


Application Instuctions:

Please email resume and cover letter with salary requirements to jobs at virginiasupportivehousing.org with Supportive Services Specialist PT in the subject line. No phone calls please.


Full Position Details Download Application (.docx)
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