Employment Opportunities

Everyday we make homelessness history at Virginia Supportive Housing. Our shared values include teamwork, compassion, respect and integrity in working with colleagues, residents, volunteers and our many community partners.

VSH is an Equal Opportunity Employer. If you are interested in employment at VSH and meet all minimum requirements, we encourage you to apply as directed in each job description below.


Employment opportunities in Central Virginia

Psychiatric Nurse Practitioner, PT, 20 Hrs/Week, Flexible Schedule


Position Description:

This opportunity provides a high degree of schedule flexibility, requiring 2 in person 1 hour meetings per week and 2-1 hour phone conference calls per week that can be pre-scheduled based on the incumbent’s availability. The remaining balance of the 20 hour week is flexible and a case manager can be available to partner with the NP for community visits as needed.

General Statement of Duties: As part of a multi-disciplinary treatment team, the Nurse Practitioner will be a part of an Intensive Community Treatment (ICT) team and provide psychiatric services to single adults with a history chronic homelessness who have been diagnosed with a severe and persistent mental illness. The nurse practitioner will complete psychiatric evaluations, oversee medication management, prescribe/administer medication, oversee compliance with Board of Pharmacy and Department of Health regulations, and follow-up with clients receiving ICT services. The nurse practitioner will participate in a team meeting at least twice per week to collaborate with other ICT team members regarding ongoing treatment needs. The nurse practitioner will provide education and support to consumers and ICT team members about mental health symptoms, medication, and side effects along with any needed assistance or guidance related to crisis stabilization interventions.

Primary Duties:

  1. Conduct psychiatric evaluations and ongoing medication management for ICT consumers in the community. In collaboration with the ICT team members, conduct the necessary outreach and collateral contact necessary to ensure successful home visits.
  2. In collaboration with the nurse, develop, revise, maintain and supervise the psychopharmacologic and medical treatment and medication policies and procedures including administering, evaluating, and recording psychotropic medications prescribed; evaluate and record medication effectiveness, complications, and side effects; and arrange for required lab work.
  3. Oversee ongoing compliance with Board of Pharmacy and Department of Health regulations including annual recertification.
  4. Maintain accurate, up-to-date, thorough records in accordance with agency policies, Medicaid regulations, and licensure requirements.
  5. Review and approve all treatment plans and quarterly reviews for each ICT consumer.
  6. Participate in any mandatory trainings, meetings and assignments as needed.
  7. Collaborate with medical providers, mental health providers, ICT team members, substance abuse providers, and other pertinent provider to ensure quality coordination of services and treatment.
  8. Participate in the daily treatment team meetings a minimum of twice each week and provide needed education and training regarding diagnoses, symptoms, medication, side effects, and/or treatment planning as it aligns with the clients’ needs, goals, rights, and preferences.
  9. Coordinate admission to inpatient psychiatric facilities and participate in discharge planning and follow up appointments as needed.
  10. Attend supervision meetings with the Team Lead and/or Clinical Programs Manager as scheduled.
  11. Positively represent VSH in the community to key stakeholders, partners, and/or funders where appropriate.
  12. Other duties as assigned.

Required Qualifications:

  • Board certified or board eligible to practice psychiatric medicine in the state of VA or certified psychiatric mental health nurse practioner or equivalent
  • Skills in establishing supportive trusting relationships with persons with mental illness and respect for their rights and personal preferences.
  • Knowledge of the mental health system, community resources, homelessness and Intensive/Assertive Community Treatment Model strongly preferred.
  • Good computer skills required.
  • Must have certifications in CPR and First Aid.
  • Ability to interact in a professional manner with program participants, peers, and collateral agencies required.
  • Good oral and written communication skills required.
  • Good computer skills required.
  • Ability to interact in a professional manner with program participants, peers, and collateral agencies required.
  • Good oral and written communication skills required.
  • Valid driver’s license and ability to meet VSH driving requirements is required. Limited use of personal vehicle may be required.

Physical and Sensory Requirements

Mobility, walking, climbing, sitting, standing, reaching, bending, lifting (minimum of 10 lbs), fine hand coordination, ability to read, write, listen and speak clearly, the ability to understand and follow written and oral instructions and directions, ability to drive a vehicle and travel, and ability to remain calm under pressure. Must be able to sit and/or stand for extended periods of time. Must be able to use computer, cell phone, monitor, mouse, and keyboard extensively.

Compensation:

Compensation commensurate with experience

Position is Open until filled


Application Instructions:

Please email resume and cover letter with salary requirements to jobs @virginiasupportivehousing.org with Psychiatric Nurse Practitioner in the subject line. No phone calls please.


Full Position Details Download Application (.docx)

Supportive Services Specialist – FT, Non-Exempt – Home Link


Position Description:

This position functions as a collaborative team partner among VSH associates, reporting directly to the Team Lead to address client needs of VSH – serving low income and disabled adults who may be experiencing homelessness and repeated incarcerations. In addition to the below duties, responsibilities, and physical/sensory requirements, the successful incumbent in this position demonstrates experience initiating and sustaining a high level of accountability resulting in positive outcomes, is mission-focused and demonstrates previous experience successfully collaborating with all levels of staff, volunteers, community, and board members.

Primary Duties:

  • Effectively self-manages and collaborates with all levels of staff and clients with varying needs ensuring timely and efficient utilization of resources; preventing return to homelessness and incarcerations while ensuring adherence to organization and regulatory requirements; ensuring licensure compliance as well as business process improvement measures for quality assurance and self-development as well as development of the organization
  • Provides case management expertise to include but not limited to assessments, treatment planning, supportive counseling, linking to community resources, monitoring progress, collaboration with other providers, and care coordination
  • Advocates for clients in court, may testify on behalf of the client and/or services, collaborates with law enforcement, public defenders, and department of corrections
  • Maintains information in each client’s EHR to include demographics, assessments, treatment plans, progress notes, and discharge summaries
  • Maintains compliance with required reporting, data entry and quality control
  • Assists with necessary outreach and engagement activities to include clients and their families, community providers, landlords and medical personnel
  • Participates in weekly staff meetings, scheduled supervision meetings, and other required meetings and/or trainings
  • Completes daily time sheets accurately to document time spent with clients and ensure that each grant-related activity is recorded correctly
  • Works with landlords, community services providers, and oversight entities to provide good customer service, ensure responsiveness of VSH client supportive services, and achieve high rates of housing stability and other consumer outcomes
  • Adheres to oversight entities’ regulations regarding paperwork and service delivery
  • Identifies individual client services needs through ongoing outreach, engagement, screening and assessment activities
  • Maintains sufficient contact with clients served to ensure engagement with client services; identifies emerging needs and promotes goal attainment
  • Assists clients with securing and maintaining entitlements and benefits through DSS and other income and disability support resources
  • Serves a key role in supporting clients, fundraising and overseeing and/or collaborating with volunteer initiatives as well as other cross-departmental needs in order to achieve overall success of the organization; identifies improvement opportunities and solutions impacting organization success.
  • Serves as key team representative, attending and participating in meetings building relationships for improved client services, fund raising, and supporting volunteerism
  • Serves on team which may encompass interviewing candidates and collaborating with others in determining best fit meeting VSH best practices as well as supporting ongoing team initiatives that focus on associate retention
  • Maintains, prepares and provides efficient reporting; may present and explain data and expertise to any level of staff, board, or community
  • Collaborates with other departments and outside partners effectively ensuring team- oriented client-centered focus as well as creating a safe and secure environment for clients, staff, and visitors; provides on-call coverage as necessary; advises supervisor and others as needed, ensuring adherence to best practices

Required Qualifications:

  • Bachelor’s degree in human services and one year of experience in the field of direct services with adults with low-income, physical disabilities, behavioral health and developmental disorders, and/or history of homelessness and incarcerations; establishing supportive trusting relationships with such clients, peers, and key partners, respecting rights and personal preferences OR Bachelor’s degree in an area other than human services and five or more years of case management experience in the field as referenced above
  • Knowledge of homeless and offender population and appropriate community resources, especially entitlement and housing resources
  • SOAR certification and experience strongly preferred
  • Knowledge of mental illness, substance abuse disorders, community resources, medication management, and recovery concepts
  • Certification in CPR and First Aid
  • Requires high level of organization skills, including attention to detail, planning, prioritizing, multi-tasking and meeting deadlines in a fast paced environment
  • Requires excellent communications skills including verbal, written, presentation and listening
  • Must exhibit high level of accountability and good decision making skills including the ability to analyze information, evaluate results and recommend/implement the best solutions to solve difficult problems or challenges, using good judgment when to include others/supervisors as needed
  • Must exhibit proven success working with change management and culture shifts, exhibiting day-to-day flexibility in handling multiple priorities and organization initiatives, maintaining accountability for achieving improved performance metrics ongoing while exhibiting a positive attitude even when challenging
  • Must demonstrate proven ability to collaborate effectively with volunteers, all levels of staff and key stakeholders throughout the organization, community and partner organizations
  • Must possess excellent computer skills including use of Microsoft Office
  • Must have be comfortable with development of self and others; effectively collaborating among interdisciplinary teams
  • Prior experience in a human services environment supported by grants required; knowledge of electronic health records/data management and Medicaid billing helpful
  • Must possess a high level of professionalism and must have proven experience successfully demonstrating the ability to maintain strict confidentiality as well as maintain a positive, collaborative, and supportive attitude
  • Frequent local travel and some occasional State-wide travel required, approx 10%
  • Valid VA Driver’s license
  • Must have access to a personal vehicle available for use in performing job functions
  • Must successfully pass VSH insurance review, including background check and other pre-employment screenings
  • Other duties as assigned

Physical and Sensory Requirements:

Mobility, walking, climbing, sitting, standing, reaching, bending, lifting (minimum of 10 lbs), fine hand coordination, ability to read, write, listen and speak clearly, the ability to understand and follow written and oral instructions and directions, ability to drive a vehicle and travel, and ability to remain calm under pressure. Must be able to sit and/or stand for extended periods of time. Must be able to use computer, cell phone, monitor, mouse, and keyboard extensively.

Compensation:

Compensation commensurate with experience.

Position is Open until filled


Application Instructions:

Please email resume and cover letter with salary requirements to jobs@virginiasupportivehousing.org with the job title in the subject line.     No phone calls please.


Full Position Details Download Application (.docx)

Property Accountant, FT- Exempt


Position Description:

The Property Accountant is responsible for providing assistance to the Controller with the accounting needs of Virginia Supportive Housing and all of its affiliates. Reporting to the Controller, this role is responsible for monthly property close-outs, bank reconciliations, property audit preparations, and general duties as assigned. In addition to the below duties, responsibilities, and physical/sensory requirements, the successful incumbent in this position demonstrates experience initiating and sustaining a high level of accountability resulting in positive outcomes, is mission-focused and demonstrates previous experience successfully collaborating with all levels of staff, volunteers, community, and board members.

Primary Duties:

  1. Posts general journal entries in OneSite Accounting to properly record financial transactions not recorded through A/P
  2. Reconciles rent rolls to deposit backup
  3. Reconcile tenant receivables from OneSite to GL in accounting system
  4. Enters cash receipts; accounts payable and mortgage payments into accounts payable system; pays bills on a weekly basis
  5. Reconciles all program bank accounts during the first week of each month
  6. Assists with the preparation of and enters all property budgets into accounting system
  7. Closes out the month for each property and forwards financial reports to the Controller for final approval
  8. Distributes reports to lenders and syndicators by the 15th of each month and/or quarterly
  9. Prepares audit work documents for each property to CFO/auditor in timely fashion for auditor to complete property audits
  10. Assists in financial analysis as needed
  11. Assists accounting department with special projects on an as-needed basis.

Required Qualifications:

Computer competency required with accounting software and Microsoft office experience. Bachelor’s degree required. Able to multi-task while remaining flexible, work with minimal supervision, and work in a team atmosphere. Able to prioritize work and meet deadlines. Strong attention to detail required. Three to five years’ experience with a non-profit, housing or governmental agency in all aspects of accounting, including general ledger maintenance, financial statement preparation, budgets, audit preparations, cash flow, bank reconciliations, and month-end closeouts, .Knowledge of GAAP and grant reporting.

Physical and Sensory Requirements:

Mobility, walking, climbing, sitting, standing, reaching, bending, lifting (minimum of 10 lbs), fine hand coordination, ability to read, write, listen and speak clearly, the ability to understand and follow written and oral instructions and directions, ability to drive a vehicle and travel, and ability to remain calm under pressure. Must be able to sit and/or stand for extended periods of time. Must be able to use computer, cell phone, monitor, mouse, and keyboard extensively.

Compensation:

Competitive pay and benefits.

Position is Open until filled


Application Instructions:

Interested and qualified candidates should send their resume and cover letter to jobs at virginiasupportivehousing.org and include “Property Accountant” in the subject line. No phone calls please.


Full Position Details Download Application (.docx)

Substance Abuse Clinician, FT-Non Exempt


Position Description:

The substance abuse clinician uses clinical skills to assess, plan, develop, coordinate, and provide recovery oriented treatment, recovery, and support services to program participants. This position functions as a member of the multidisciplinary team and provides treatment, recovery, and supports services in a community-based program. The substance abuse clinician will also provide preventative and early intervention services as necessary. The APTS clinical team is licensed as an ICT team and provides services to individuals with a history of chronic homelessness who have been diagnosed with a serious and persistent mental illness. The substance abuse clinician reports directly to the APTS Team Leader.   In addition to the below duties, responsibilities, and physical/sensory requirements, the successful incumbent in this position demonstrates experience initiating and sustaining a high level of accountability resulting in positive outcomes, is mission-focused and demonstrates previous experience successfully collaborating with all levels of staff, volunteers, community, and board members.

Primary Duties:

  1. Provide outreach and case management for program participants including, but not limited to, coordination of care with other providers, monitoring progress and changes, treatment plan development, implementation, and ongoing assessment; provision of supportive counseling and symptom management, medication education and compliance, substance abuse recovery, assistance with activities of daily living to foster independence, maintain housing stability, and improve quality of life.
  2. Conduct annual comprehensive assessments of psychiatric history, mental status and diagnosis, physical health and medical needs, use of drugs or alcohol, education and employment history, social development and functioning, activities of daily, and family structure and relationships.
  3. Provide crisis intervention and prevention services to participants as needed to include participation in a rotating on-call schedule to cover after-hours, weekends, and holidays.
  4. Conduct quarterly reviews of progress for each assigned participant to reflect their progress over the last 90 days and the needs that persist for continued services.
  5. Assist and support program participants to carry out personal hygiene; provide nutrition education, meal planning, grocery shopping, and food preparation; assist and support participants to perform household activities; assist participants with accessing needed entitlements/benefits; teach money management skills; help participants to access reliable transportation; assist and support participants to have and effectively use a personal physician. This may include such activities as side-by-side teaching of cleaning techniques, grocery shopping, and navigation of public transportation.
  6. Provide supportive services to increase interpersonal relationship and leisure skills.
  7. Work with the housing specialist to assist program participants to find and maintain safe and affordable housing which may at times include assisting participants with moving to a new living environment (i.e. packing boxes, transporting boxes, and unpacking boxes).
  8. Collaborate with community partners, other providers, payees, landlords, and family members to ensure effective care coordination, successful treatment interventions, and overall stability in the areas of mental health, substance abuse, social development, and housing.
  9. Initiate and maintain positive working relationships with ICT team members and community resources such as law enforcement, hospitals, other human service agencies, and informal community resources.
  10. Provide ongoing support and guidance for ICT team members in the areas of substance abuse with regard to the recovery planning/process, treatment planning, strategies and interventions, and safety planning.
  11. Maintain accurate, up-to-date, thorough records, both electronic and paper, in accordance with agency, licensure, and Medicaid regulations and policies.
  12. Actively participate in daily staff organizational meetings, treatment planning review meetings, and individual supervision meetings.
  13. Represent VSH to funders, potential donors, key stakeholders, and other organizations where appropriate.
  14. Other duties as assigned.

Required Qualifications:

  • Requires a minimum of a Masters Degree in Social Work or related field and one year of training or clinical experience in substance abuse treatment and working with adults who suffer from persistent and severe mental health symptoms.
  • Knowledge of the mental health system, community resources, program development, psychotropic medications, substance use disorders and treatment, and Intensive/Assertive Community Treatment Model preferred.
  • Skills in assessing, diagnosing, and formulating treatment goals and implementation of recovery oriented services to persons with serious mental illness and co-occurring substance abuse disorders required.
  • Knowledge of applicable federal and state laws regarding this population, and experience in Medicaid billing procedures preferred.
  • Good computer skills required.
  • Certifications in CPR, First Aid, Behavior Management and Medication Management or a dedication and commitment to obtaining them within 3 months of hire.
  • Ability to interact in a professional manner with program participants, peers, and collateral agencies required.
  • Good oral and written communication skills required.
  • Valid driver’s license and ability to meet VSH driving requirements is required as use of personal vehicle is required.
  • Experience with homeless persons and homeless service systems is strongly preferred.

 

Physical and Sensory Requirements

Mobility, walking, climbing, sitting, standing, reaching, bending, lifting (minimum of 10 lbs), fine hand coordination, ability to read, write, listen and speak clearly, the ability to understand and follow written and oral instructions and directions, ability to drive a vehicle and travel, and ability to remain calm under pressure. Must be able to sit and/or stand for extended periods of time. Must be able to use computer, cell phone, monitor, mouse, and keyboard extensively.

Compensation:

Competitive pay and benefits.

Position is Open until filled


Application Instructions:

Interested and qualified candidates should provide resume and cover letter to jobs at virginiasupportivehousing.org and include “Substance Abuse Clinician” in the subject line. No phone calls please


Full Position Details Download Application (.docx)

Desk Clerk- Stratford – 2nd Shift, FT – Non Exempt


Position Description:

The Desk Clerk is responsible for monitoring the front desk, performing all receptionist duties, and ensuring the security of the building and safety of the residents in the properties assigned in a specific geographic region. In addition to the below duties, responsibilities, and physical/sensory requirements, the successful incumbent in this position demonstrates experience initiating and sustaining a high level of accountability resulting in positive outcomes, is mission-focused and demonstrates previous experience successfully collaborating with all levels of staff, volunteers, community, and board members.

Primary Duties:

  1. Walk through inspection of all common areas including the grounds at onset of shift and record findings on shift report.
  2. Review prior shift report with departing Desk Clerk.
  3. Answer phone, direct calls, and take messages.
  4. Be familiar with identity of all clients/residents/visitors and respond to non-emergency issues by addressing with your supervisor first for further direction. In emergency situations related to health/risk/safety incidents, contact appropriate outside emergency resources (Fire/EMT/Police). (Follow the Property Management and Supportive Services Coordination guidelines). Follow employee handbook guidelines which provide that it is not appropriate to engage with clients/residents/visitors on a personal level. This includes providing or receiving favors of any kind, (i.e., monetary, gifts, transportation, bill paying assistance, taking care of personal items/personal property, etc.) or sharing personal identifying information such as phone numbers and addresses or initiating introduction to friends and family members or engaging in personal activities with clients.
  5. Check and monitor guest registration.
  6. Collect rents, prepare bank deposits and do all assigned filing as well as other assigned property management tasks.
  7. Monitor any unusual activities of residents and so note on the shift report and incident report. Respond appropriately. Refer to copy of Rules and Regulations for guidelines.
  8. Complete information on work order, keep track of work orders, and handle emergency maintenance complaints appropriately.
  9. On properties with video monitoring, carefully monitor cameras, note any suspicious activity and respond accordingly.   Morning shift must examine video recordings from midnight to 8 am and report/document any incidents for the Property Manager.
  10. Assist with quarterly inspections of all units in assigned properties.
  11. Conduct move-in, including the review of rules and regulations and walk through inspection with new resident.
  12. Assist with application process and resident file maintenance; process police reports and/or credit reports.
  13. Assist with the preparation of the vacancy and delinquency reports.
  14. Attend staff meetings and training as required
  15. Performs other duties as assigned

Required Qualifications:

KNOWLEDGE, SKILLS AND ABILITIES

  • Exceptional interpersonal skills and human relation skills that positively benefits interaction with internal and external clientele.
  • A demonstrated ability to deal with residents, site personnel, regional support services staff, corporate office personnel, property managers, property owners, inspectors, volunteers, peers and supervisors.
  • Ability to exercise good judgment and self-control.
  • Good comprehension and communication skills, with the ability to listen to and understand information and ideas presented through verbal communication.
  • Enthusiasm, good attitude, trustworthiness, personal integrity and honesty.
  • Must be detailed oriented, able plan, prioritize, multi-task and meet deadlines in a past paced environment.
  • Appropriate level of administrative experience and skills.
  • Effective communication skills with employees at all levels.
  • Demonstrated ability to operate safely in the workplace, with experience in holding peers and direct reports accountable to safety standards.
  • Ability to work autonomously and understand when a superior needs to be involved in decision making.
  • Good decision making skills, with the ability to analyze information, evaluate results, and implement the best solution to solve problems or challenges.
  • Self motivated, with a dedication to keeping up to date technically, and applying new knowledge to your job.

 

QUALFICATIONS

  • High school diploma or educational equivalent.
  • Knowledge of applicable federal and state housing laws preferred.
  • Computer skills, with working knowledge of the primary Microsoft Office programs
  • Knowledge of property management software: OneSite conventional and affordable, WCMS preferred, OR demonstrated or ability and desire to learn these programs.
  • Ability to successfully pass a background check and other pre-employment screening.

 

PHYSICAL REQUIREMENTS

Mobility, walking, climbing, sitting (for extended periods of time), standing, reaching, bending, lifting (minimum of 10 lbs), fine hand coordination, ability to read, write, listen and speak clearly, the ability to understand and follow written and oral instructions and directions, and ability to remain calm under pressure. Must be able to sit and/or stand for extended periods of time. Must be able to use computer, cell phone, monitor, mouse, and keyboard extensively.

Compensation:

Compensation commensurate with experience.

Position is Open until filled


Application Instructions:

Please email resume and cover letter with salary requirements to jobs@virginiasupportivehousing.org with “Desk Clerk – Stratford” in the subject line. No phone calls please.


Full Position Details Download Application (.docx)

Employment opportunities in Hampton Roads

Desk Clerk – 2nd Shift, FT, Non Exempt


Position Description:

The Desk Clerk is responsible for monitoring the front desk, performing all receptionist duties, and ensuring the security of the building and safety of the residents in the properties assigned in a specific geographic region. In addition to the below duties, responsibilities, and physical/sensory requirements, the successful incumbent in this position demonstrates experience initiating and sustaining a high level of accountability resulting in positive outcomes, is mission-focused and demonstrates previous experience successfully collaborating with all levels of staff, volunteers, community, and board members.

Primary Duties:

  1. Walk through inspection of all common areas including the grounds at onset of shift and record findings on shift report.
  2. Review prior shift report with departing Desk Clerk.
  3. Answer phone, direct calls, and take messages.
  4. Be familiar with identity of all clients/residents/visitors and respond to non-emergency issues by addressing with your supervisor first for further direction. In emergency situations related to health/risk/safety incidents, contact appropriate outside emergency resources (Fire/EMT/Police).       (Follow the Property Management and Supportive Services Coordination guidelines). Follow employee handbook guidelines which provide that it is not appropriate to engage with clients/residents/visitors on a personal level. This includes providing or receiving favors of any kind, (i.e., monetary, gifts, transportation, bill paying assistance, taking care of personal items/personal property, etc.) or sharing personal identifying information such as phone numbers and addresses or initiating introduction to friends and family members or engaging in personal activities with clients.
  5. Check and monitor guest registration.
  6. Collect rents, prepare bank deposits and do all assigned filing as well as other assigned property management tasks.
  7. Monitor any unusual activities of residents and so note on the shift report and incident report. Respond appropriately.       Refer to copy of Rules and Regulations for guidelines.
  8. Complete information on work order, keep track of work orders, and handle emergency maintenance complaints appropriately.
  9. On properties with video monitoring, carefully monitor cameras, note any suspicious activity and respond accordingly.       Morning shift must examine video recordings from midnight to 8 am and report/document any incidents for the Property Manager.
  10. Assist with quarterly inspections of all units in assigned properties.
  11. Conduct move-in, including the review of rules and regulations and walk through inspection with new resident.
  12. Assist with application process and resident file maintenance; process police reports and/or credit reports.
  13. Assist with the preparation of the vacancy and delinquency reports.
  14. Attend staff meetings and training as required
  15. Performs other duties as assigned

Required Qualifications:

KNOWLEDGE, SKILLS AND ABILITIES

  • Exceptional interpersonal skills and human relation skills that positively benefits interaction with internal and external clientele.
  • A demonstrated ability to deal with residents, site personnel, regional support services staff, corporate office personnel, property managers, property owners, inspectors, volunteers, peers and supervisors.
  • Ability to exercise good judgment and self-control.
  • Good comprehension and communication skills, with the ability to listen to and understand information and ideas presented through verbal communication.
  • Enthusiasm, good attitude, trustworthiness, personal integrity and honesty.
  • Must be detailed oriented, able plan, prioritize, multi-task and meet deadlines in a past paced environment.
  • Appropriate level of administrative experience and skills.
  • Effective communication skills with employees at all levels.
  • Demonstrated ability to operate safely in the workplace, with experience in holding peers and direct reports accountable to safety standards.
  • Ability to work autonomously and understand when a superior needs to be involved in decision making.
  • Good decision making skills, with the ability to analyze information, evaluate results, and implement the best solution to solve problems or challenges.
  • Self motivated, with a dedication to keeping up to date technically, and applying new knowledge to your job.

 

QUALFICATIONS

  • High school diploma or educational equivalent.
  • Knowledge of applicable federal and state housing laws preferred.
  • Computer skills, with working knowledge of the primary Microsoft Office programs
  • Knowledge of property management software: OneSite conventional and affordable, WCMS preferred, OR demonstrated or ability and desire to learn these programs.
  • Ability to successfully pass a background check and other pre-employment screening. 

 

PHYSICAL REQUIREMENTS

  • Mobility, walking, climbing, sitting (for extended periods of time), standing, reaching, bending, lifting (minimum of 10 lbs), fine hand coordination, ability to read, write, listen and speak clearly, the ability to understand and follow written and oral instructions and directions, and ability to remain calm under pressure. Must be able to sit and/or stand for extended periods of time. Must be able to use computer, cell phone, monitor, mouse, and keyboard extensively.

Preferred Qualifications:

Compensation commensurate with experience.

Compensation:

Position is Open until filled

Position is Open until filled


Application Instuctions:

Please email resume and cover letter with salary requirements to jobs@virginiasupportivehousing.org with “Desk Clerk – Gosnold” in the subject line. No phone calls please.


Full Position Details Download Application (.docx)

Desk Clerk – Church Street – 2nd Shift/Weekends – PT – Non Exempt


Position Description:

The Desk Clerk is responsible for monitoring the front desk, performing all receptionist duties, and ensuring the security of the building and safety of the residents in the properties assigned in a specific geographic region. In addition to the below duties, responsibilities, and physical/sensory requirements, the successful incumbent in this position demonstrates experience initiating and sustaining a high level of accountability resulting in positive outcomes, is mission-focused and demonstrates previous experience successfully collaborating with all levels of staff, volunteers, community, and board members.

Primary Duties:

  1. Walk through inspection of all common areas including the grounds at onset of shift and record findings on shift report.
  2. Review prior shift report with departing Desk Clerk.
  3. Answer phone, direct calls, and take messages.
  4. Be familiar with identity of all clients/residents/visitors and respond to non-emergency issues by addressing with your supervisor first for further direction. In emergency situations related to health/risk/safety incidents, contact appropriate outside emergency resources (Fire/EMT/Police). (Follow the Property Management and Supportive Services Coordination guidelines). Follow employee handbook guidelines which provide that it is not appropriate to engage with clients/residents/visitors on a personal level. This includes providing or receiving favors of any kind, (i.e., monetary, gifts, transportation, bill paying assistance, taking care of personal items/personal property, etc.) or sharing personal identifying information such as phone numbers and addresses or initiating introduction to friends and family members or engaging in personal activities with clients.
  5. Check and monitor guest registration.
  6. Collect rents, prepare bank deposits and do all assigned filing as well as other assigned property management tasks.
  7. Monitor any unusual activities of residents and so note on the shift report and incident report. Respond appropriately. Refer to copy of Rules and Regulations for guidelines.
  8. Complete information on work order, keep track of work orders, and handle emergency maintenance complaints appropriately.
  9. On properties with video monitoring, carefully monitor cameras, note any suspicious activity and respond accordingly.   Morning shift must examine video recordings from midnight to 8 am and report/document any incidents for the Property Manager.
  10. Assist with quarterly inspections of all units in assigned properties.
  11. Conduct move-in, including the review of rules and regulations and walk through inspection with new resident.
  12. Assist with application process and resident file maintenance; process police reports and/or credit reports.
  13. Assist with the preparation of the vacancy and delinquency reports.
  14. Attend staff meetings and training as required
  15. Performs other duties as assigned

Required Qualifications:

KNOWLEDGE, SKILLS AND ABILITIES

  • Exceptional interpersonal skills and human relation skills that positively benefits interaction with internal and external clientele.
  • A demonstrated ability to deal with residents, site personnel, regional support services staff, corporate office personnel, property managers, property owners, inspectors, volunteers, peers and supervisors.
  • Ability to exercise good judgment and self-control.
  • Good comprehension and communication skills, with the ability to listen to and understand information and ideas presented through verbal communication.
  • Enthusiasm, good attitude, trustworthiness, personal integrity and honesty.
  • Must be detailed oriented, able plan, prioritize, multi-task and meet deadlines in a past paced environment.
  • Appropriate level of administrative experience and skills.
  • Effective communication skills with employees at all levels.
  • Demonstrated ability to operate safely in the workplace, with experience in holding peers and direct reports accountable to safety standards.
  • Ability to work autonomously and understand when a superior needs to be involved in decision making.
  • Good decision making skills, with the ability to analyze information, evaluate results, and implement the best solution to solve problems or challenges.
  • Self motivated, with a dedication to keeping up to date technically, and applying new knowledge to your job.

 

QUALFICATIONS

  • High school diploma or educational equivalent.
  • Knowledge of applicable federal and state housing laws preferred.
  • Computer skills, with working knowledge of the primary Microsoft Office programs
  • Knowledge of property management software: OneSite conventional and affordable, WCMS preferred, OR demonstrated or ability and desire to learn these programs.
  • Ability to successfully pass a background check and other pre-employment screening.

 

PHYSICAL REQUIREMENTS

  • Mobility, walking, climbing, sitting (for extended periods of time), standing, reaching, bending, lifting (minimum of 10 lbs), fine hand coordination, ability to read, write, listen and speak clearly, the ability to understand and follow written and oral instructions and directions, and ability to remain calm under pressure. Must be able to sit and/or stand for extended periods of time. Must be able to use computer, cell phone, monitor, mouse, and keyboard extensively.

Compensation:

Compensation commensurate with experience.

Position is Open until filled


Application Instuctions:

Please email resume and cover letter with salary requirements to jobs@virginiasupportivehousing.org with “Desk Clerk – Church Street” in the subject line. No phone calls please.


Full Position Details Download Application (.docx)

Desk Clerk – Heron’s Landing – 1st Shift/Weekends – PT – Non Exempt


Position Description:

The Desk Clerk is responsible for monitoring the front desk, performing all receptionist duties, and ensuring the security of the building and safety of the residents in the properties assigned in a specific geographic region. In addition to the below duties, responsibilities, and physical/sensory requirements, the successful incumbent in this position demonstrates experience initiating and sustaining a high level of accountability resulting in positive outcomes, is mission-focused and demonstrates previous experience successfully collaborating with all levels of staff, volunteers, community, and board members.

Primary Duties:

  1. Walk through inspection of all common areas including the grounds at onset of shift and record findings on shift report.
  2. Review prior shift report with departing Desk Clerk.
  3. Answer phone, direct calls, and take messages.
  4. Be familiar with identity of all clients/residents/visitors and respond to non-emergency issues by addressing with your supervisor first for further direction. In emergency situations related to health/risk/safety incidents, contact appropriate outside emergency resources (Fire/EMT/Police). (Follow the Property Management and Supportive Services Coordination guidelines). Follow employee handbook guidelines which provide that it is not appropriate to engage with clients/residents/visitors on a personal level. This includes providing or receiving favors of any kind, (i.e., monetary, gifts, transportation, bill paying assistance, taking care of personal items/personal property, etc.) or sharing personal identifying information such as phone numbers and addresses or initiating introduction to friends and family members or engaging in personal activities with clients.
  5. Check and monitor guest registration.
  6. Collect rents, prepare bank deposits and do all assigned filing as well as other assigned property management tasks.
  7. Monitor any unusual activities of residents and so note on the shift report and incident report. Respond appropriately. Refer to copy of Rules and Regulations for guidelines.
  8. Complete information on work order, keep track of work orders, and handle emergency maintenance complaints appropriately.
  9. On properties with video monitoring, carefully monitor cameras, note any suspicious activity and respond accordingly.   Morning shift must examine video recordings from midnight to 8 am and report/document any incidents for the Property Manager.
  10. Assist with quarterly inspections of all units in assigned properties.
  11. Conduct move-in, including the review of rules and regulations and walk through inspection with new resident.
  12. Assist with application process and resident file maintenance; process police reports and/or credit reports.
  13. Assist with the preparation of the vacancy and delinquency reports.
  14. Attend staff meetings and training as required
  15. Performs other duties as assigned

Required Qualifications:

KNOWLEDGE, SKILLS AND ABILITIES

  • Exceptional interpersonal skills and human relation skills that positively benefits interaction with internal and external clientele.
  • A demonstrated ability to deal with residents, site personnel, regional support services staff, corporate office personnel, property managers, property owners, inspectors, volunteers, peers and supervisors.
  • Ability to exercise good judgment and self-control.
  • Good comprehension and communication skills, with the ability to listen to and understand information and ideas presented through verbal communication.
  • Enthusiasm, good attitude, trustworthiness, personal integrity and honesty.
  • Must be detailed oriented, able plan, prioritize, multi-task and meet deadlines in a past paced environment.
  • Appropriate level of administrative experience and skills.
  • Effective communication skills with employees at all levels.
  • Demonstrated ability to operate safely in the workplace, with experience in holding peers and direct reports accountable to safety standards.
  • Ability to work autonomously and understand when a superior needs to be involved in decision making.
  • Good decision making skills, with the ability to analyze information, evaluate results, and implement the best solution to solve problems or challenges.
  • Self motivated, with a dedication to keeping up to date technically, and applying new knowledge to your job.

 

QUALFICATIONS

  • High school diploma or educational equivalent.
  • Knowledge of applicable federal and state housing laws preferred.
  • Computer skills, with working knowledge of the primary Microsoft Office programs
  • Knowledge of property management software: OneSite conventional and affordable, WCMS preferred, OR demonstrated or ability and desire to learn these programs.
  • Ability to successfully pass a background check and other pre-employment screening.

 

PHYSICAL REQUIREMENTS

  • Mobility, walking, climbing, sitting (for extended periods of time), standing, reaching, bending, lifting (minimum of 10 lbs), fine hand coordination, ability to read, write, listen and speak clearly, the ability to understand and follow written and oral instructions and directions, and ability to remain calm under pressure. Must be able to sit and/or stand for extended periods of time. Must be able to use computer, cell phone, monitor, mouse, and keyboard extensively.

Compensation:

Compensation commensurate with experience.

Position is Open until filled


Application Instuctions:

Please email resume and cover letter with salary requirements to jobs@virginiasupportivehousing.org with “Desk Clerk –Heron’s Landing” in the subject line. No phone calls please.


Full Position Details Download Application (.docx)

Night Monitor – Heron’s Landing – On Call – PT – Non Exempt


Position Description:

The Night Monitor On Call is responsible for the security of the building between 12:00 midnight and 8:00 a.m.   The Night Monitor On Call reports to the Senior Property Manager (SPM). In addition to the below duties, responsibilities, and physical/sensory requirements, the successful incumbent in this position demonstrates experience initiating and sustaining a high level of accountability resulting in positive outcomes, is mission-focused and demonstrates previous experience successfully collaborating with all levels of staff, volunteers, community, and board members.

Primary Duties:

  1. Monitor security throughout the building, as needed, between the hours of midnight to 8 a.m.
  2. Respond to all confrontational & emergency situations between the hours of midnight to 8 a.m.
  3. Respond to resident’s need to access the building in event of lock out between the hours of midnight and 8 a.m.
  4. Prepare written incident reports.
  5. Meet with SPM regarding any resident who violates policy during the overnight hours on an as need basis.
  6. Attend staff meetings and agency annual staff retreat.
  7. Fill in on the front desk as appropriate
  8. Other duties as assigned

Required Qualifications:

Ability to get along well with others. Excellent skills in conflict resolution. Ability to handle emergency situations. Good oral communications skills.

Compensation:

Compensation commensurate with experience.

Position is Open until filled


Application Instuctions:

Please email resume and cover letter with salary requirements to jobs@virginiasupportivehousing.org with “Night Monitor Herons Landing” in the subject line. No phone calls please.


Full Position Details Download Application (.docx)

Data Specialist, FT - Exempt


Position Description:

The Data Specialist enters, tracks, manages and reports client and program specific information required by various funding sources and provides primary input and accuracy verification of HMIS data provided by agency programs to track program utilization and outcomes. Additionally this position will be responsible for developing, monitoring, analyzing, and reporting data so that VSH can track client outcomes, evaluate programs and document results including conducting regularly on programmatic outcomes, quarterly and annual reports, as well as grant renewal applications, collaborating with SME’s and ensuring overall integrity, conducting quality assurance audits, mentoring others as necessary. In addition to the below duties, responsibilities, and physical/sensory requirements, the successful incumbent in this position demonstrates experience initiating and sustaining a high level of accountability resulting in positive outcomes, is mission-focused and demonstrates previous experience successfully collaborating with all levels of staff, volunteers, community, and board members.

Primary Duties:

  1. Assist in the creation of spreadsheets and forms to collect data from   program staff to fulfill reporting requirements of grantors.
  2. Input data into HMIS system to produce accurate reports of agency outcomes and demographics.
  3. Works with program staff to facilitate accurate and timely data reporting.
  4. Prepares demographic and outcome reports as required by grantors and management on an ongoing basis as required.
  5. Collects data for grant applications and develops regular reporting of outcome measures for VSH Client Programs
  6. Assists Client Programs by preparing historical outcome and demographic information for renewal and new grant applications.
  7. Meets essential deadline, demonstrating flexibility as to task and work schedule.
  8. Participates in various meetings, both internal and community meetings as needed.
  9. Provides quality assurance and mentors staff
  10. Collaborates with key partners to establish and improve data as well as tracking and reporting accurate data
  11. Performs other duties as assigned.

Required Qualifications:

KNOWLEDGE, SKILLS AND ABILITIES

  • Ability to scrutinize and evaluate data to build conclusions and validate results.
  • Must be detail-oriented and highly organized; able to plan, prioritize, multi-task and meet deadlines in a fast paced environment.
  • Ability to work autonomously and understand when a supervisor or others need to be involved in decision making.
  • Good decision making and problem-solving skills, with the ability to analyze information, evaluate results and implement best solutions.
  • Self motivated, with a dedication to keeping up to date technically (must be highly proficient using Microsoft office suite and applying new knowledge to the job.
  • Demonstrated passion for VSH’s mission; must exhibit high level of enthusiasm, positive attitude, trustworthiness, and personal integrity
  • Ability to interact in a professional manner using high level of “customer service skills”, good judgement, accountability, independence, and respect for authority and confidentiality.
  • Must have excellent comprehension and communication skills (verbal, listening, written, presentation)
  • Must demonstrate proven ability to work in a change management environment, adjusting successfully to culture shifts, and exhibiting flexibility in handling multiple and sometimes challenging priorities
  • Must be willing and flexible with frequent local travel as well as some state-wide travel
  • Must possess a valid VA Driver’s license and have access to a personal vehicle to use in performing job duties.
  • Must successfully pass VSH insurance review, including background check and other pre-employment screenings.

 

QUALFICATIONS

  • Excellent computer skills, including Microsoft Office Suite with advanced Excel skills required.
  • High School diploma and at least 2 years of related experience in gathering and manipulating data. Experience in human services, Lauris and HMIS strongly preferred.
  • Ability to successfully pass a background check and other pre-employment screening.

 

Physical and Sensory Requirements:

Mobility, walking, climbing, sitting, standing, reaching, bending, lifting (minimum of 10 lbs), fine hand coordination, ability to read, write, listen and speak clearly, the ability to understand and follow written and oral instructions and directions, ability to drive a vehicle and travel, and ability to remain calm under pressure. Must be able to sit and/or stand for extended periods of time. Must be able to use computer, cell phone, monitor, mouse, and keyboard extensively.

Compensation:

Competitive pay and benefits.

Position is Open until filled


Application Instuctions:

Interested and qualified candidates should provide resume and cover letter to jobs at virginiasupportivehousing.org and include “Data Specialist” in the subject line. No phone calls please.


Full Position Details Download Application (.docx)

Employment opportunities in Charlottesville

Night Monitor – Crossings – On Call – PT – Non Exempt


Position Description:

The Night Monitor On Call is responsible for the security of the building between 12:00 midnight and 8:00 a.m.   The Night Monitor On Call reports to the Senior Property Manager (SPM). In addition to the below duties, responsibilities, and physical/sensory requirements, the successful incumbent in this position demonstrates experience initiating and sustaining a high level of accountability resulting in positive outcomes, is mission-focused and demonstrates previous experience successfully collaborating with all levels of staff, volunteers, community, and board members.

Primary Duties:

  1. Monitor security throughout the building, as needed, between the hours of midnight to 8 a.m.
  2. Respond to all confrontational & emergency situations between the hours of midnight to 8 a.m.
  3. Respond to resident’s need to access the building in event of lock out between the hours of midnight and 8 a.m.
  4. Prepare written incident reports.
  5. Meet with SPM regarding any resident who violates policy during the overnight hours on an as need basis.
  6. Attend staff meetings and agency annual staff retreat.
  7. Fill in on the front desk as appropriate
  8. Other duties as assigned

Required Qualifications:

Ability to get along well with others. Excellent skills in conflict resolution. Ability to handle emergency situations. Good oral communications skills.

Compensation:

Compensation commensurate with experience.

Position is Open until filled


Application Instuctions:

Please email resume and cover letter with salary requirements to jobs@virginiasupportivehousing.org with “Night Monitor Crossings” in the subject line. No phone calls please.


Full Position Details Download Application (.docx)

Desk Clerk – Crossings – 2nd Shift/Weekends – PT – Non Exempt


Position Description:

The Desk Clerk is responsible for monitoring the front desk, performing all receptionist duties, and ensuring the security of the building and safety of the residents in the properties assigned in a specific geographic region. In addition to the below duties, responsibilities, and physical/sensory requirements, the successful incumbent in this position demonstrates experience initiating and sustaining a high level of accountability resulting in positive outcomes, is mission-focused and demonstrates previous experience successfully collaborating with all levels of staff, volunteers, community, and board members.

Primary Duties:

  1. Walk through inspection of all common areas including the grounds at onset of shift and record findings on shift report.
  2. Review prior shift report with departing Desk Clerk.
  3. Answer phone, direct calls, and take messages.
  4. Be familiar with identity of all clients/residents/visitors and respond to non-emergency issues by addressing with your supervisor first for further direction. In emergency situations related to health/risk/safety incidents, contact appropriate outside emergency resources (Fire/EMT/Police). (Follow the Property Management and Supportive Services Coordination guidelines). Follow employee handbook guidelines which provide that it is not appropriate to engage with clients/residents/visitors on a personal level. This includes providing or receiving favors of any kind, (i.e., monetary, gifts, transportation, bill paying assistance, taking care of personal items/personal property, etc.) or sharing personal identifying information such as phone numbers and addresses or initiating introduction to friends and family members or engaging in personal activities with clients.
  5. Check and monitor guest registration.
  6. Collect rents, prepare bank deposits and do all assigned filing as well as other assigned property management tasks.
  7. Monitor any unusual activities of residents and so note on the shift report and incident report. Respond appropriately. Refer to copy of Rules and Regulations for guidelines.
  8. Complete information on work order, keep track of work orders, and handle emergency maintenance complaints appropriately.
  9. On properties with video monitoring, carefully monitor cameras, note any suspicious activity and respond accordingly.   Morning shift must examine video recordings from midnight to 8 am and report/document any incidents for the Property Manager.
  10. Assist with quarterly inspections of all units in assigned properties.
  11. Conduct move-in, including the review of rules and regulations and walk through inspection with new resident.
  12. Assist with application process and resident file maintenance; process police reports and/or credit reports.
  13. Assist with the preparation of the vacancy and delinquency reports.
  14. Attend staff meetings and training as required
  15. Performs other duties as assigned

Required Qualifications:

KNOWLEDGE, SKILLS AND ABILITIES

  • Exceptional interpersonal skills and human relation skills that positively benefits interaction with internal and external clientele.
  • A demonstrated ability to deal with residents, site personnel, regional support services staff, corporate office personnel, property managers, property owners, inspectors, volunteers, peers and supervisors.
  • Ability to exercise good judgment and self-control.
  • Good comprehension and communication skills, with the ability to listen to and understand information and ideas presented through verbal communication.
  • Enthusiasm, good attitude, trustworthiness, personal integrity and honesty.
  • Must be detailed oriented, able plan, prioritize, multi-task and meet deadlines in a past paced environment.
  • Appropriate level of administrative experience and skills.
  • Effective communication skills with employees at all levels.
  • Demonstrated ability to operate safely in the workplace, with experience in holding peers and direct reports accountable to safety standards.
  • Ability to work autonomously and understand when a superior needs to be involved in decision making.
  • Good decision making skills, with the ability to analyze information, evaluate results, and implement the best solution to solve problems or challenges.
  • Self motivated, with a dedication to keeping up to date technically, and applying new knowledge to your job.

 

QUALFICATIONS

  • High school diploma or educational equivalent.
  • Knowledge of applicable federal and state housing laws preferred.
  • Computer skills, with working knowledge of the primary Microsoft Office programs
  • Knowledge of property management software: OneSite conventional and affordable, WCMS preferred, OR demonstrated or ability and desire to learn these programs.
  • Ability to successfully pass a background check and other pre-employment screening. 

 

PHYSICAL REQUIREMENTS

  • Mobility, walking, climbing, sitting (for extended periods of time), standing, reaching, bending, lifting (minimum of 10 lbs), fine hand coordination, ability to read, write, listen and speak clearly, the ability to understand and follow written and oral instructions and directions, and ability to remain calm under pressure. Must be able to sit and/or stand for extended periods of time. Must be able to use computer, cell phone, monitor, mouse, and keyboard extensively.

Compensation:

Compensation commensurate with experience.

Position is Open until filled


Application Instuctions:

Please email resume and cover letter with salary requirements to jobs@virginiasupportivehousing.org with “Desk Clerk –Crossings” in the subject line. No phone calls please.


Full Position Details Download Application (.docx)
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