Employment Opportunities

Everyday we make homelessness history at Virginia Supportive Housing. Our shared values include teamwork, compassion, respect and integrity in working with colleagues, residents, volunteers and our many community partners.

VSH is an Equal Opportunity Employer. If you are interested in employment at VSH and meet all minimum requirements, we encourage you to apply as directed in each job description below.


Employment opportunities in Central Virginia

Case Manager – FT Non Exempt Veterans Services


Position Description:

The Case Manager provides direct services in assessing the needs of clients who are homeless or at-risk of homelessness and referring, linking, and monitoring the effectiveness of community services in order to improve housing stability and quality of life. In addition to the below duties, responsibilities, and physical/sensory requirements, the successful incumbent in this position demonstrates experience initiating and sustaining a high level of accountability resulting in positive outcomes, is mission-focused and demonstrates previous experience successfully collaborating with all levels of staff, volunteers, community, and board members.

Primary Duties:

  1. Provide housing stabilization case management services to program participants to include developing an individualized housing support plan with goals, objectives and time-frames, and to coordinate those services with other community providers as needed.
  1. Work with landlords, community services providers, and oversight entities to provide good customer service, ensure responsiveness of VSH supportive services, and achieve high rates of housing stability and other consumer outcomes.
  1. Adhere to oversight entities’ regulations regarding paperwork and service delivery.
  1. Identify individual services needs through ongoing outreach, engagement, screening and assessment activities.
  1. Maintain sufficient contact with persons served to ensure engagement with services, ability to identify emerging needs, and to promote goal attainment.
  1. Assist individuals with securing and maintaining entitlements and benefits through the Veterans Administration or other mainstream income support resources.
  1. Collaborate to assist individuals with developing financial literacy skills. Ensure follow up with budgeting, savings, and credit/debt management goals.
  1. Assist individuals with securing and maintaining employment.
  1. Performs other duties as assigned

Required Qualifications:

  • Bachelor’s degree in human services and at least one year of direct service experience with individuals with low-incomes, disabilities, and/or histories of homelessness.
  • Knowledge of homeless population and appropriate community resources, especially entitlement and housing resources. Knowledge and experience with services for Veterans strongly preferred.
  • Knowledge of mental illness, substance abuse disorders, community resources, medication management, and recovery concepts.
  • Must have or obtain certifications in CPR and First Aid.
  • Skills in establishing supportive trusting relationships with persons experiencing homelessness and respect for their rights and personal preferences.
  • Must be detail-oriented and highly organized; able to plan, prioritize, multi-task and meet deadlines in a fast paced environment.
  • Knowledge of Veteran Service System as well as the military culture strongly preferred
  • Must be able to work well with people, including underserved and/or special needs populations
  • Ability to interact in a professional manner with program participants, peers, supervisors and collateral agencies required.
  • Excellent oral and written communication skills.
  • Ability to exercise good judgment and self-control.
  • Good comprehension and communication skills, with the ability to listen to and understand information and ideas presented through verbal communication.
  • Enthusiasm, good attitude, trustworthiness, personal integrity and honesty.
  • Demonstrated ability to operate safely in the workplace, with experience in holding peers accountable to safety standards.
  • Ability to work autonomously and understand when a supervisor needs to be involved in decision making.
  • Good decision making skills, with the ability to analyze information, evaluate results, and implement the best solution to solve problems or challenges.
  • Self- motivated, with a dedication to keeping up to date technically, and applying new knowledge to the job.
  • Computer skills, with working knowledge of the primary Microsoft Office programs
  • Valid VA Driver’s license
  • Must have a vehicle available for use
  • Ability to successfully pass VSH insurance review
  • Ability to successfully pass a background check and other pre-employment screening 

Physical and Sensory Requirements:

Mobility, walking, climbing, sitting, standing, reaching, bending, lifting (minimum of 10 lbs), fine hand coordination, ability to read, write, listen and speak clearly, the ability to understand and follow written and oral instructions and directions, ability to drive a vehicle and travel, and ability to remain calm under pressure. Must be able to sit and/or stand for extended periods of time. Must be able to use computer, cell phone, monitor, mouse, and keyboard extensively.

Compensation:

Compensation commensurate with experience.

Position is Open until filled


Application Instructions:

Please email resume and cover letter with salary requirements to jobs@virginiasupportivehousing.org with Case Manager SSVF in the subject line. No phone calls please.


Full Position Details Download Application (.docx)

Supportive Services Specialist – FT, Hourly, Non-Exempt


Position Description:

This position functions as a collaborative team partner among VSH associates, reporting directly to the Programs Manager to address Client needs of VSH – serving low income and disabled people who may be experiencing homelessness and repeated incarcerations.  In addition to the below duties, responsibilities, and physical/sensory requirements, the successful incumbent in this position demonstrates experience  initiating and sustaining a high level of accountability resulting in positive outcomes, is mission-focused and demonstrates previous experience successfully collaborating with all levels of staff, volunteers, community, and board members.

Primary Duties:

  • Effectively self-manages and collaborates with all levels of staff and clients with varying needs ensuring timely and efficient utilization of resources; preventing return to homelessness and incarcerations while ensuring adherence to organization and regulatory requirements; ensuring licensure compliance as well as business process improvement measures for quality assurance and self development as well as development of the organization
  • Provides case management expertise to include but not limited to assessments, treatment planning, supportive counseling, linking to community resources, monitoring progress, collaboration with other providers, and care coordination
  • Advocates for clients in court, may testify on behalf of the client and/or services, collaborates with law enforcement, public defenders, and department of corrections
  • Maintains information in each client’s EHR to include demographics, assessments, treatment plans, progress notes, and discharge summaries
  • Maintains compliance with required reporting, data entry and quality control
  • Assists with necessary outreach and engagement activities to include clients and their families, community providers, landlords and medical personnel
  • Participates in weekly staff meetings, scheduled supervision meetings, and other required meetings and/or trainings
  • Completes daily time sheets accurately to document time spent with clients and ensure that each grant-related activity is recorded correctly
  • Works with landlords, community services providers, and oversight entities to provide good customer service, ensure responsiveness of VSH client supportive services, and achieve high rates of housing stability and other consumer outcomes
  • Adheres to oversight entities’ regulations regarding paperwork and service delivery
  • Identifies individual client services needs through ongoing outreach, engagement, screening and assessment activities
  • Maintains sufficient contact with clients served to ensure engagement with client services; identifies emerging needs and promotes goal attainment
  • Assists clients with securing and maintaining entitlements and benefits through DSS and other income and disability support resources
  • Serves a key role in supporting clients, fundraising and overseeing and/or collaborating with volunteer initiatives as well as other cross-departmental needs in order to achieve overall success of the organization; identifies improvement opportunities and solutions impacting organization success.
  • Serves as key team representative, attending and participating in meetings building relationships for improved client services, fund raising, and supporting volunteerism
  • Serves on team which may encompass interviewing candidates and collaborating with others in determining best fit meeting VSH best practices as well as supporting ongoing team initiatives that focus on associate retention
  • Maintains, prepares and provides efficient reporting; may present and explain data and expertise to any level of staff, board, or community
  • Collaborates with other departments and outside partners effectively ensuring team- oriented client-centered focus as well as creating a safe and secure environment for clients, staff, and visitors; provides on-call coverage as necessary; advises supervisor and others as needed, ensuring adherence to best practices

Required Qualifications:

  • Bachelors’ degree in Human Services from appropriately accredited institution
  • Must have at least 1 year of demonstrated knowledge and experience in the field of direct services  to individuals with low-income, physical disabilities, behavioral health and developmental disorders, and/or history of homelessness and incarcerations; establishing supportive trusting relationships with such clients, peers, and key partners, respecting rights and personal preferences
  • Knowledge of homeless and offender population and appropriate community resources, especially entitlement and housing resources
  • SOAR certification and experience strongly preferred
  • Knowledge of mental illness, substance abuse disorders, community resources, medication management, and recovery concepts
  • Certification in CPR and First Aid
  • Requires high level of organization skills, including attention to detail, planning, prioritizing, multi-tasking and meeting deadlines in a fast paced environment
  • Requires excellent communications skills including verbal, written, presentation and listening
  • Must exhibit high level of accountability and good decision making skills including the ability to analyze information, evaluate results and recommend/implement the best solutions to solve difficult problems or challenges, using good judgment when to include others/supervisors as needed
  • Must exhibit proven success working with change management and culture shifts, exhibiting day-to-day flexibility in handling multiple priorities and organization initiatives, maintaining accountability for achieving improved performance metrics ongoing while exhibiting a positive attitude even when challenging
  • Must demonstrate proven ability to collaborate effectively with volunteers,  all levels of staff and key stakeholders throughout the organization, community and partner organizations
  • Must possess excellent computer skills including use of Microsoft Office
  • Must have be comfortable with development of self and others;  effectively collaborating among interdisciplinary teams
  • Prior experience in a human services environment supported by grants required; knowledge of electronic health records/data management and Medicaid billing helpful
  • Must possess a high level of professionalism and must have proven experience successfully demonstrating the ability to maintain strict confidentiality as well as maintain a positive, collaborative, and supportive attitude
  • Frequent local travel and some occasional State-wide travel required, approx 10%
  • Valid VA Driver’s license
  • Must have access to a personal vehicle available for use in performing job functions
  • Must successfully pass VSH insurance review, including background check and other pre-employment screenings
  • Other duties as assigned

Physical and Sensory Requirements:

Mobility, walking, climbing, sitting, standing, reaching, bending, lifting (minimum of 10 lbs), fine hand coordination, ability to read, write, listen and speak clearly, the ability to understand and follow written and oral instructions and directions, ability to drive a vehicle and travel, and ability to remain calm under pressure.  Must be able to sit and/or stand for extended periods of time.  Must be able to use computer, cell phone, monitor, mouse, and keyboard extensively.

Compensation:

Compensation commensurate with experience.

Position is Open until filled


Application Instructions:

Please email resume and cover letter with salary requirements to jobs@virginiasupportivehousing.org with Supportive Services Specialist Home Link in the subject line.     No phone calls please


Full Position Details Download Application (.docx)

Housing Specialist - FT, Hourly, Non-Exempt


Position Description:

The Housing Specialist is responsible for the daily execution of multiple housing-related tasks for clients in VSH’s scattered site permanent supportive housing programs. This position works closely with clinical staff in a specific PSH program(s) to ensure that formerly homeless participants secure and maintain affordable, safe, and decent housing in the community. In addition to the below duties, responsibilities, and physical/sensory requirements, the successful incumbent in this position demonstrates experience initiating and sustaining a high level of accountability resulting in positive outcomes, is mission-focused and demonstrates previous experience successfully collaborating with all levels of staff, volunteers, community, and board members.

Primary Duties:

  1. Complete thorough housing barrier assessment and housing plan for each program participant.
  2. Assist clients with process of obtaining appropriate housing subsidy.
  3. Assist clients with locating and securing permanent housing. Act as liaison between clients, landlords, and case management staff.
  4. Coordinate with clinical staff on a regular basis regarding program participants.
  5. Coordinate with landlords on a regular basis regarding program participants.
  6. Recruit new landlords to participate.
  7. Assist with the on-going operations of relevant housing subsidy programs including, but not limited to the following tasks:
    • Conduct initial eligibility and annual/interim re-certifications (HQS inspections and follow ups and financial updates)
    • Monitor and facilitate moves/relocation of program participants
    • Recalculate rents when necessary (either due to income change, recertification, or change in rent amount)
    • Complete intakes into the S+C program when a spot is vacated
    • Assist with closure/termination of cases when appropriate
    • Monitor status of clients and housing stability and collaborate with partner agency case managers, Housing Supervisor, Department Director, and landlord as appropriate
    • Act as resource for partner agency case managers in regards to assisting clients with locating affordable housing
    • Collect data for monthly reports to include HUD match requirements and Annual Performance Review.
  1. Assesses own learning needs; develops and implements plan for professional growth.
  2. Attend local civic and community meetings and conferences as requested.
  3. Attend supervision meetings with Housing Supervisor as scheduled.
  4. Maintains necessary paperwork on all clients.
  5. Actively outreach and recruit landlords and provide appropriate information regarding   programs.
  6. Adheres to VSH, HUD and other funder regulations regarding paperwork and service delivery.
  7. Monitor, update, and inform Housing Supervisor and Director regarding effectiveness of agency program.
  8. Performs other duties and responsibilities as assigned.

Required Qualifications:

KNOWLEDGE, SKILLS AND ABILITIES

  • Ability to interact in a professional manner with clients, peers, landlords, and collateral agencies.
  • Good human relation skills with a demonstrated ability to deal with residents, site personnel, regional support services staff, corporate office personnel, property managers, property owners, inspectors, volunteers, peers and supervisors.
  • Ability to exercise good judgment and self-control.
  • Effective oral and written communication skills.
  • Good comprehension skills, with the ability to listen to and understand information and ideas presented through verbal communication.
  • Enthusiasm, good attitude, trustworthiness, personal integrity and honesty.
  • Must be detailed oriented, able plan, prioritize, multi-task and meet deadlines in a past paced environment.
  • Demonstrated ability to operate safely in the workplace, with experience in holding peers and direct reports accountable to safety standards.
  • Ability to work autonomously and understand when a superior needs to be involved in decision making.
  • Good decision making skills, with the ability to analyze information, evaluate results, and implement the best solution to solve problems or challenges.
  • Self motivated, with a dedication to keeping up to date technically, and applying new knowledge to your job.

QUALFICATIONS

  • Bachelor’s degree and professional experience in housing counseling, property management, or preferred.
  • Certified Housing Counselor preferred.
  • One year’s experience working with low-income and/or homeless adults.
  • HQS inspection training/experience required.
  • Knowledge of homeless population, resources, and Fair Housing and Tenant-Landlord laws required.
  • Certifications in CPR and First Aid or a dedication and commitment to obtaining them within 3 months of hire.
  • Valid driver’s license and ability to meet VSH driving requirements is required.
  • Good Computer skills, with working knowledge of the primary Microsoft Office programs
  • Ability to successfully pass a background check and other pre-employment screening.

PHYSICAL AND SENSORY REQUIREMENTS:

Mobility, walking, climbing, sitting, standing, reaching, bending, lifting (minimum of 10 lbs), fine hand coordination, ability to read, write, listen and speak clearly, the ability to understand and follow written and oral instructions and directions, ability to drive a vehicle and travel, and ability to remain calm under pressure. Must be able to sit and/or stand for extended periods of time. Must be able to use computer, cell phone, monitor, mouse, and keyboard extensively.

Preferred Qualifications:

  • Bachelor’s Degree.
  • Certified Housing Counselor.

Compensation:

Compensation commensurate with experience.

Position is Open until filled


Application Instructions:

Please email resume and cover letter with salary requirements to jobs@virginiasupportivehousing.org with Housing Specialist in the subject line. No phone calls please.


Full Position Details Download Application (.docx)

Maintenance Supervisor – FT, Non Exempt


Position Description:

The Maintenance Supervisor is responsible for the cleanliness and basic maintenance of all properties to include custodial work, apartment turnovers, the grounds, basic maintenance, such as carpentry, basic plumbing, electrical repair and preventive maintenance. The Maintenance Supervisor is also responsible for supervising other VSH maintenance personnel. The Maintenance Supervisor reports to the Senior Property Manager. In addition to the below duties, responsibilities, and physical/sensory requirements, the successful incumbent in this position demonstrates experience initiating and sustaining a high level of accountability resulting in positive outcomes, is mission-focused and demonstrates previous experience successfully collaborating with all levels of staff, volunteers, community, and board members.

Required Qualifications:

  • High school diploma or educational equivalent.
  • HVAC (CFC) Certification required
  • Minimum three years experience in building maintenance.
  • Valid VA Driver’s License
  • Must own or consistently have a vehicle available for use.
  • Ability to successfully pass VSH insurance review.
  • Must have or own tools required to complete assigned duties
  • Ability to successfully pass a background check and other pre-employment screening

Physical and Sensory Requirements:

Mobility, walking, climbing, sitting, standing, reaching, bending, lifting (minimum of 10 lbs), fine hand coordination, ability to read, write, listen and speak clearly, the ability to understand and follow written and oral instructions and directions, ability to drive a vehicle and travel, and ability to remain calm under pressure. Must be able to sit and/or stand for extended periods of time. Must be able to use computer, cell phone, monitor, mouse, and keyboard extensively.

Preferred Qualifications:

  • OSHA Certification
  • Property Management Experience
  • Supervisory Experience

Compensation:

Compensation commensurate with experience.

Position is Open until filled


Application Instructions:

Please email resume and cover letter with salary requirements to jobs@virginiasupportivehousing.org with Maintenance Supervisor in the subject line. No phone calls please.


Full Position Details Download Application (.docx)

Team Lead – Intensive Community Treatment – FT, Exempt


Position Description:

The Team Leader is responsible for supervision and coordination of Intensive Community Treatment service delivery and housing needs that are provided to formerly homeless single adults who are Medicaid-eligible. In addition to the below duties, responsibilities, and physical/sensory requirements, the successful incumbent in this position demonstrates experience initiating and sustaining a high level of accountability resulting in positive outcomes, is mission-focused and demonstrates previous experience successfully collaborating with all levels of staff, volunteers, community, and board members.

Primary Duties:

  1. Adhere to DMAS, DBHDS, HUD and other oversight entities’ regulations regarding service delivery, administration, and documentation, including developing, reviewing and approving files, records, authorizations, assessments, and reports prepared according to program policies and procedures.
  2. Oversee intake process, maintain relationships with referral partners, and insure that units are occupied by individuals who meet funding/regulatory/oversight entity requirements.
  3. Develop and monitor program management systems to ensure high-quality supportive services delivery that meets the changing needs of persons served.
  4. Recruit, hire, train, supervise, and evaluate all full-and part-time Supportive Service staff in VSH Permanent Supportive Housing sites to include social workers, case managers, peer specialists, student interns, and other staff. If qualified, provide clinical supervision toward licensure for eligible staff.
  5. Participate in regular supervision with the Clinical Programs Manager. Provide an appropriate level of information about program activities, staff performance, administrative issues, and client concerns.
  6. Provide supportive services, including crisis prevention and intervention, and advise direct services staff on management of challenging client situations.
  7. Maintain regular contact with clients to ensure that individuals are engaged, mental health and housing needs are identified, and appropriate supports are provided.
  8. Ensure the development and implementation of an on-call schedule for all programs. Ensure that appropriate clients, VSH staff, and community partners have access to on-call contact information. Provide after hours on-call services as part of the rotation.
  9. Provide leadership in creating and sustaining an inter-departmental culture of collaboration and mutual respect where the goals of housing stability and respect for tenants are highly valued.
  10. Work with Regional Volunteer Coordinator to plan and implement successful volunteer opportunities.
  11. Work with clients to maintain compliance with lease requirements. Develop systems and strategies to ensure that unit inspections are passed, lease violations are prevented or addressed, rent is paid, and re-certifications are completed.
  12. Participate in agency-level committees and community meetings as assigned.
  13. Participate in the development and implementation of the support services evaluation plan. Ensure quality and timeliness of data entry. Produce reports as requested or needed to inform program development. Ensure client participation in the evaluation of services.
  14. Ensure that HMIS client data and HUD Annual Progress Reports are entered and updated as needed, that appropriate releases are signed, and that privacy/security requirements are followed.
  15. Assist with data collection and reporting for other assigned projects and reports. Monitor the quality and completeness of program data.
  16. Represent VSH in community meetings including Continuum of Care, LHRC, and regional partnership meetings as assigned.
  17. Performs other duties as assigned.

 

Required Qualifications:

KNOWLEDGE, SKILLS AND ABILITIES

  • Knowledge of homeless population and appropriate community resources.
  • Knowledge of mental illness, substance abuse disorders, community resources, medication management, behavior management, and recovery concepts.
  • Must be detail-oriented and highly organized; able to plan, prioritize, multi-task and meet deadlines in a fast paced environment.
  • Ability to provide leadership and manage challenging situations effectively and efficiently.
  • Ability to identify program needs and develop plans to address them.
  • Strong clinical skills including the ability to assess and intervene in client crisis situations.
  • Strong customer service ability
  • Good conflict resolution skills
  • Ability to form and sustain good working relationships with co-workers within PSH Services and other departments.
  • Demonstrated passion for VSH’s mission
  • Must be able to work well with people, including underserved and/or special needs populations
  • Ability to interact in a professional manner with program participants, peers, supervisors and collateral agencies required.
  • Excellent oral and written communication skills.
  • Ability to exercise good judgment and self-control.
  • Good comprehension and communication skills, with the ability to listen to and understand information and ideas presented through verbal communication.
  • Enthusiasm, good attitude, trustworthiness, personal integrity and honesty.
  • Demonstrated ability to operate safely in the workplace, with experience in holding peers accountable to safety standards.
  • Ability to work autonomously and understand when a supervisor needs to be involved in decision making.
  • Good decision making skills, with the ability to analyze information, evaluate results, and implement the best solution to solve problems or challenges.
  • Self-motivated, with a dedication to keeping up to date technically, and applying new knowledge to the job.

QUALFICATIONS

  • Master’s degree required. Licensed mental health professional (LMHP) or LMHP-eligible in the Commonwealth of Virginia preferred with at least two years’ experience working with adults with mental health, substance abuse, and or homeless histories required.
  • Supervisory experience preferred.
  • Knowledge of applicable federal and state housing and supportive services laws and regulations.
  • Certifications in CPR and First Aid or a dedication and commitment to obtaining them within 3 months of hire.
  • Valid VA Driver’s License.
  • Must own or consistently have a vehicle available for use.
  • Computer skills, with a working knowledge of the primary Microsoft Office programs
  • Ability to successfully pass a background check and other pre-employment screening
  • Requires excellent communications skills including verbal, written, presentation and listening
  • Must exhibit high level of accountability and good decision making skills including the ability to analyze information, evaluate results and recommend/implement the best solutions to solve difficult problems or challenges, using good judgment when to include others/supervisors as needed
  • Must exhibit proven success working with change management and culture shifts, exhibiting day-to-day flexibility in handling multiple priorities and organization initiatives, maintaining accountability for achieving improved performance metrics ongoing while exhibiting a positive attitude even when challenging
  • Must demonstrate proven ability to collaborate effectively with volunteers, all levels of staff and key stakeholders throughout the organization, community and partner organizations
  • Must possess excellent computer skills including use of Microsoft Office
  • Must have be comfortable with development of self and others; effectively collaborating among interdisciplinary teams
  • Prior experience in a human services environment supported by grants required; knowledge of electronic health records/data management and Medicaid billing helpful
  • Must possess a high level of professionalism and must have proven experience successfully demonstrating the ability to maintain strict confidentiality as well as maintain a positive, collaborative, and supportive attitude
  • Frequent local travel and some occasional State-wide travel required, approx 10%
  • Must have access to a personal vehicle available for use in performing job functions
  • Must successfully pass VSH insurance review, including background check and other pre-employment screenings
  • Other duties as assigned

Physical and Sensory Requirements:

Mobility, walking, climbing, sitting, standing, reaching, bending, lifting (minimum of 10 lbs), fine hand coordination, ability to read, write, listen and speak clearly, the ability to understand and follow written and oral instructions and directions, ability to drive a vehicle and travel, and ability to remain calm under pressure. Must be able to sit and/or stand for extended periods of time. Must be able to use computer, cell phone, monitor, mouse, and keyboard extensively.

Compensation:

Compensation commensurate with experience.

Position is Open until filled


Application Instructions:

Please email resume and cover letter with salary requirements to jobs@virginiasupportivehousing.org with Team Lead ICT in the subject line. No phone calls please.


Full Position Details Download Application (.docx)

Employment opportunities in Hampton Roads

Maintenance Tech – FT


Position Description:

The Maintenance Technician is responsible for the cleanliness and basic maintenance of all properties to include custodial work, apartment turnovers, the grounds and basic maintenance, such as carpentry, plumbing, electrical, HVAC & various other duties and maintenance repairs as needed or assigned. In addition to the below duties, responsibilities, and physical/sensory requirements, the successful incumbent in this position demonstrates experience initiating and sustaining a high level of accountability resulting in positive outcomes, is mission-focused and demonstrates previous experience successfully collaborating with all levels of staff, volunteers, community, and board members.

Required Qualifications:

  • High school diploma or educational equivalent.
  • Minimum three years experience in building maintenance.
  • Valid VA Driver’s License
  • Must own or consistently have a vehicle available for use.
  • Ability to successfully pass VSH insurance review.
  • Must have or own tools required to complete assigned duties
  • Ability to successfully pass a background check and other pre-employment screening
  • OSHA and HVAC Certification preferred

Physical and Sensory Requirements:

Mobility, walking, climbing, sitting, standing, reaching, bending, lifting (minimum of 10 lbs), fine hand coordination, ability to read, write, listen and speak clearly, the ability to understand and follow written and oral instructions and directions, ability to drive a vehicle and travel, and ability to remain calm under pressure. Must be able to sit and/or stand for extended periods of time. Must be able to use computer, cell phone, monitor, mouse, and keyboard extensively.

Compensation:

Compensation commensurate with experience.

Position is Open until filled


Application Instuctions:

Please email resume and cover letter with salary requirements to jobs@virginiasupportivehousing.org with Maintenance Tech in the subject line. No phone calls please.


Full Position Details Download Application (.docx)

Assistant Property Manager, FT, Hourly, Non-Exempt


Position Description:

The Assistant Property Manager is responsible for assisting the Property Manager and/ or the Senior Property Manager in the supervision of all activities related to the Properties assigned in a specific geographic area. The Assistant Property Manager is also part of the Management Team wherein residential supportive services staff and property management staff work together to ensure a safe and secure environment for all residents while helping individual residents to stay successfully housed and become more independent and self-sufficient. The Assistant Property Manager also assists in the supervision of site staff. In addition to the below duties, responsibilities, and physical/sensory requirements, the successful incumbent in this position demonstrates experience initiating and sustaining a high level of accountability resulting in positive outcomes, is mission-focused and demonstrates previous experience successfully collaborating with all levels of staff, volunteers, community, and board members.

Primary Duties:

  • Work with the Property Manager and/ or the Senior Property Manager on all activities necessary to accomplish their objectives to manage the properties. This may include assisting with rent collection, processing new applicants, assisting with legal proceedings and maintaining the budget.
  • Coordinate and assemble information for rent increase requests, including market comparables.
  • Assist in the maintenance of property management files to include property reports, invoices, current and former resident files.
  • Assist in the inspection of occupied and vacant units to insure cleanliness, safety and high quality maintenance.
  • Assist in the preparation for all desk and physical audits by government entities, regulators, funders and partners.
  • Work in coordinated effort with the other divisions in regards to: public inquiries, tours, volunteer activities, new development planning, and residential services program planning and implementation.
  • Other duties as assigned by the Property Manager and/ or Senior Property Manager.
  • Performs other duties as assigned.

Required Qualifications:

KNOWLEDGE, SKILLS AND ABILITIES

  • Good human relation skills with a demonstrated ability to deal with residents, site personnel, regional support services staff, corporate office personnel, property managers, property owners, inspectors, volunteers, peers and supervisors.
  • Ability to exercise good judgment and self-control.
  • Good comprehension and communication skills, with the ability to listen to and understand information and ideas presented through verbal communication.
  • Enthusiasm, good attitude, trustworthiness, personal integrity and honesty.
  • Must be detailed oriented, able plan, prioritize, multi-task and meet deadlines in a past paced environment.
  • Appropriate level of supervisory and administrative experience and skills. Includes the ability to teach, train, mentor, evaluate and motivate staff.
  • Effective communication skills with employees at all levels.
  • Demonstrated ability to operate safely in the workplace, with experience in holding peers and direct reports accountable to safety standards.
  • Ability to work autonomously and understand when a superior needs to be involved in decision making.
  • Good decision making skills, with the ability to analyze information, evaluate results, and implement the best solution to solve problems or challenges.
  • Self motivated, with a dedication to keeping up to date technically, and applying new knowledge to your job.

QUALFICATIONS

  • High school diploma or educational equivalent.
  • No less than three years of prior residential property management experience required.
  • Experience with HUD Housing Programs (including but not limited to Section 8, 202, 811) and Low Income Housing Tax Credits preferred.
  • Knowledge of applicable federal and state housing laws preferred.
  • Valid VA Driver’s License
  • Must own or consistently have a vehicle available for use.
  • Ability to successfully pass VSH insurance review.
  • Computer skills, with working knowledge of the primary Microsoft Office programs
  • Knowledge of property management software: OneSite conventional and affordable, WCMS preferred, OR demonstrated or ability and desire to learn these programs.
  • Ability to successfully pass a background check and other pre-employment screening.

Physical and Sensory Requirements: Mobility, walking, climbing, sitting, standing, reaching, bending, lifting (minimum of 10 lbs), fine hand coordination, ability to read, write, listen and speak clearly, the ability to understand and follow written and oral instructions and directions, ability to drive a vehicle and travel, and ability to remain calm under pressure. Must be able to sit and/or stand for extended periods of time. Must be able to use computer, cell phone, monitor, mouse, and keyboard extensively.

Preferred Qualifications:

  • Registered Apartment Managers Certification
  • CPR and First Aid Certification

Compensation:

Compensation commensurate with experience.

Position is Open until filled


Application Instuctions:

Please email resume and cover letter with salary requirements to jobs@virginiasupportivehousing.org with ” Assistant Property Manager – Cloverleaf” in the subject line. No phone calls please.


Full Position Details Download Application (.docx)

Supportive Services Specialist – FT, Hourly, Non-Exempt


Position Description:

This position functions as a collaborative team partner among VSH associates, reporting directly to the Programs Manager to address Client needs of VSH – serving low income and disabled people who may be experiencing homelessness and repeated incarcerations. In addition to the below duties, responsibilities, and physical/sensory requirements, the successful incumbent in this position demonstrates experience initiating and sustaining a high level of accountability resulting in positive outcomes, is mission-focused and demonstrates previous experience successfully collaborating with all levels of staff, volunteers, community, and board members.

Primary Duties:

  • Effectively self-manages and collaborates with all levels of staff and clients with varying needs ensuring timely and efficient utilization of resources; preventing return to homelessness and incarcerations while ensuring adherence to organization and regulatory requirements; ensuring licensure compliance as well as business process improvement measures for quality assurance and self development as well as development of the organization
  • Provides case management expertise to include but not limited to assessments, treatment planning, supportive counseling, linking to community resources, monitoring progress, collaboration with other providers, and care coordination
  • Advocates for clients in court, may testify on behalf of the client and/or services, collaborates with law enforcement, public defenders, and department of corrections
  • Maintains information in each client’s EHR to include demographics, assessments, treatment plans, progress notes, and discharge summaries
  • Maintains compliance with required reporting, data entry and quality control
  • Assists with necessary outreach and engagement activities to include clients and their families, community providers, landlords and medical personnel
  • Participates in weekly staff meetings, scheduled supervision meetings, and other required meetings and/or trainings
  • Completes daily time sheets accurately to document time spent with clients and ensure that each grant-related activity is recorded correctly
  • Works with landlords, community services providers, and oversight entities to provide good customer service, ensure responsiveness of VSH client supportive services, and achieve high rates of housing stability and other consumer outcomes
  • Adheres to oversight entities’ regulations regarding paperwork and service delivery
  • Identifies individual client services needs through ongoing outreach, engagement, screening and assessment activities
  • Maintains sufficient contact with clients served to ensure engagement with client services; identifies emerging needs and promotes goal attainment
  • Assists clients with securing and maintaining entitlements and benefits through DSS and other income and disability support resources
  • Serves a key role in supporting clients, fundraising and overseeing and/or collaborating with volunteer initiatives as well as other cross-departmental needs in order to achieve overall success of the organization; identifies improvement opportunities and solutions impacting organization success.
  • Serves as key team representative, attending and participating in meetings building relationships for improved client services, fund raising, and supporting volunteerism
  • Serves on team which may encompass interviewing candidates and collaborating with others in determining best fit meeting VSH best practices as well as supporting ongoing team initiatives that focus on associate retention
  • Maintains, prepares and provides efficient reporting; may present and explain data and expertise to any level of staff, board, or community
  • Collaborates with other departments and outside partners effectively ensuring team- oriented client-centered focus as well as creating a safe and secure environment for clients, staff, and visitors; provides on-call coverage as necessary; advises supervisor and others as needed, ensuring adherence to best practices

Required Qualifications:

Knowledge, Skills and Abilities:

  • Bachelors’ degree in Human Services from appropriately accredited institution
  • Must have at least 1 year of demonstrated knowledge and experience in the field of direct services to individuals with low-income, physical disabilities, behavioral health and developmental disorders, and/or history of homelessness and incarcerations; establishing supportive trusting relationships with such clients, peers, and key partners, respecting rights and personal preferences
  • Knowledge of homeless and offender population and appropriate community resources, especially entitlement and housing resources
  • SOAR certification and experience strongly preferred
  • Knowledge of mental illness, substance abuse disorders, community resources, medication management, and recovery concepts
  • Certification in CPR and First Aid
  • Requires high level of organization skills, including attention to detail, planning, prioritizing, multi-tasking and meeting deadlines in a fast paced environment
  • Requires excellent communications skills including verbal, written, presentation and listening
  • Must exhibit high level of accountability and good decision making skills including the ability to analyze information, evaluate results and recommend/implement the best solutions to solve difficult problems or challenges, using good judgment when to include others/supervisors as needed
  • Must exhibit proven success working with change management and culture shifts, exhibiting day-to-day flexibility in handling multiple priorities and organization initiatives, maintaining accountability for achieving improved performance metrics ongoing while exhibiting a positive attitude even when challenging
  • Must demonstrate proven ability to collaborate effectively with volunteers, all levels of staff and key stakeholders throughout the organization, community and partner organizations
  • Must possess excellent computer skills including use of Microsoft Office
  • Must have be comfortable with development of self and others; effectively collaborating among interdisciplinary teams
  • Prior experience in a human services environment supported by grants required; knowledge of electronic health records/data management and Medicaid billing helpful
  • Must possess a high level of professionalism and must have proven experience successfully demonstrating the ability to maintain strict confidentiality as well as maintain a positive, collaborative, and supportive attitude
  • Frequent local travel and some occasional State-wide travel required, approx 10%
  • Valid VA Driver’s license
  • Must have access to a personal vehicle available for use in performing job functions
  • Must successfully pass VSH insurance review, including background check and other pre-employment screenings
  • Other duties as assigned

Physical and Sensory Requirements:

Mobility, walking, climbing, sitting, standing, reaching, bending, lifting (minimum of 10 lbs), fine hand coordination, ability to read, write, listen and speak clearly, the ability to understand and follow written and oral instructions and directions, ability to drive a vehicle and travel, and ability to remain calm under pressure. Must be able to sit and/or stand for extended periods of time. Must be able to use computer, cell phone, monitor, mouse, and keyboard extensively.

Compensation:

Compensation commensurate with experience.

Position is Open until filled


Application Instuctions:

Please email resume and cover letter with salary requirements to jobs@virginiasupportivehousing.org with Supportive Services Specialist Housing First in the subject line. No phone calls please.


Full Position Details Download Application (.docx)

Desk Clerk – Hampton Roads, Gosnold – 1st Shift


Position Description:

The Desk Clerk is responsible for monitoring the front desk, performing all receptionist duties, and ensuring the security of the building and safety of the residents in the properties assigned in a specific geographic region. In addition to the below duties, responsibilities, and physical/sensory requirements, the successful incumbent in this position demonstrates experience initiating and sustaining a high level of accountability resulting in positive outcomes, is mission-focused and demonstrates previous experience successfully collaborating with all levels of staff, volunteers, community, and board members.

Primary Duties:

  1. Walk through inspection of all common areas including the grounds at onset of shift and record findings on shift report.
  2. Review prior shift report with departing Desk Clerk.
  3. Answer phone, direct calls, and take messages.
  4. Be familiar with identity of all residents and respond to resident problems and emergencies as appropriate.
  5. Check and monitor guest registration.
  6. Collect rents, prepare bank deposits and do all assigned filing as well as other assigned property management tasks.
  7. Monitor any unusual activities of residents and so note on the shift report and incident report. Respond appropriately. Refer to copy of Rules and Regulations for guidelines.
  8. Complete information on work order, keep track of work orders, and handle emergency maintenance complaints appropriately.
  9. On properties with video monitoring, carefully monitor cameras, note any suspicious activity and respond accordingly.   Morning shift must examine video recordings from midnight to 8 am and report/document any incidents for the Property Manager.
  10. Assist with quarterly inspections of all units in assigned properties.
  11. Conduct move-in, including the review of rules and regulations and walk through inspection with new resident.
  12. Assist with application process and resident file maintenance; process police reports and / or credit reports.
  13. Assist with the preparation of the vacancy and delinquency reports.
  14. Attend staff meetings and training as required
  15. Perform other duties as assigned

Required Qualifications:

KNOWLEDGE, SKILLS AND ABILITIES

  • Exceptional interpersonal skills and human relation skills that positively benefits interaction with internal and external clientele.
  • A demonstrated ability to deal with residents, site personnel, regional support services staff, corporate office personnel, property managers, property owners, inspectors, volunteers, peers and supervisors.
  • Ability to exercise good judgment and self-control.
  • Good comprehension and communication skills, with the ability to listen to and understand information and ideas presented through verbal communication.
  • Enthusiasm, good attitude, trustworthiness, personal integrity and honesty.
  • Must be detailed oriented, able plan, prioritize, multi-task and meet deadlines in a past paced environment.
  • Appropriate level of administrative experience and skills.
  • Effective communication skills with employees at all levels.
  • Demonstrated ability to operate safely in the workplace, with experience in holding peers and direct reports accountable to safety standards.
  • Ability to work autonomously and understand when a superior needs to be involved in decision making.
  • Good decision making skills, with the ability to analyze information, evaluate results, and implement the best solution to solve problems or challenges.
  • Self motivated, with a dedication to keeping up to date technically, and applying new knowledge to your job.

QUALFICATIONS

  • High school diploma or educational equivalent.
  • Knowledge of applicable federal and state housing laws preferred.
  • Must own or consistently have a vehicle available for use.
  • Computer skills, with working knowledge of the primary Microsoft Office programs
  • Knowledge of property management software: OneSite conventional and affordable, WCMS preferred, OR demonstrated or ability and desire to learn these programs.
  • Ability to successfully pass a background check and other pre-employment screening.

PHYSICAL REQUIREMENTS

  • Mobility, walking, climbing, sitting (for extended periods of time), standing, reaching, bending, lifting (minimum of 10 lbs), fine hand coordination, ability to read, write, listen and speak clearly, the ability to understand and follow written and oral instructions and directions, and ability to remain calm under pressure. Must be able to sit and/or stand for extended periods of time. Must be able to use computer, cell phone, monitor, mouse, and keyboard extensively.

Compensation:

Compensation commensurate with experience.

Position is Open until filled


Application Instuctions:

Please email resume and cover letter with salary requirements to jobs@virginiasupportivehousing.org with Desk Clerk – Gosnold in the subject line. No phone calls please.

 


Full Position Details Download Application (.docx)

Employment opportunities in Charlottesville

Desk Clerk, The Crossings – 2nd Shift Weekends – PT


Position Description:

The Desk Clerk is responsible for monitoring the front desk, performing all receptionist duties, and ensuring the security of the building and safety of the residents in the properties assigned in a specific geographic region. In addition to the below duties, responsibilities, and physical/sensory requirements, the successful incumbent in this position demonstrates experience initiating and sustaining a high level of accountability resulting in positive outcomes, is mission-focused and demonstrates previous experience successfully collaborating with all levels of staff, volunteers, community, and board members.

Primary Duties:

  • Walk through inspection of all common areas including the grounds at onset of shift and record findings on shift report.
  • Review prior shift report with departing Desk Clerk.
  • Answer phone, direct calls, and take messages.
  • Be familiar with identity of all residents and respond to resident problems and emergencies as appropriate.
  • Check and monitor guest registration.
  • Collect rents, prepare bank deposits and do all assigned filing as well as other assigned property management tasks.
  • Monitor any unusual activities of residents and so note on the shift report and incident report. Respond appropriately. Refer to copy of Rules and Regulations for guidelines.
  • Complete information on work order, keep track of work orders, and handle emergency maintenance complaints appropriately.
  • On properties with video monitoring, carefully monitor cameras, note any suspicious activity and respond accordingly.   Morning shift must examine video recordings from midnight to 8 am and report/document any incidents for the Property Manager.
  • Assist with quarterly inspections of all units in assigned properties.
  • Conduct move-in, including the review of rules and regulations and walk through inspection with new resident.
  • Assist with application process and resident file maintenance; process police reports and / or credit reports.
  • Assist with the preparation of the vacancy and delinquency reports.
  • Attend staff meetings and training as required
  • Performs other duties as assigned

Required Qualifications:

  • High school diploma or educational equivalent.
  • Knowledge of applicable federal and state housing laws preferred.
  • Must own or consistently have a vehicle available for use.
  • Computer skills, with working knowledge of the primary Microsoft Office programs
  • Knowledge of property management software: OneSite conventional and affordable, WCMS preferred, OR demonstrated or ability and desire to learn these programs.
  • Ability to successfully pass a background check and other pre-employment screening.

PHYSICAL REQUIREMENTS 

Mobility, walking, climbing, sitting (for extended periods of time), standing, reaching, bending, lifting (minimum of 10 lbs), fine hand coordination, ability to read, write, listen and speak clearly, the ability to understand and follow written and oral instructions and directions, and ability to remain calm under pressure. Must be able to sit and/or stand for extended periods of time. Must be able to use computer, cell phone, monitor, mouse, and keyboard extensively.

Preferred Qualifications:

  • Exceptional interpersonal skills and human relation skills that positively benefits interaction with internal and external clientele.
  • A demonstrated ability to deal with residents, site personnel, regional support services staff, corporate office personnel, property managers, property owners, inspectors, volunteers, peers and supervisors.
  • Ability to exercise good judgment and self-control.
  • Good comprehension and communication skills, with the ability to listen to and understand information and ideas presented through verbal communication.
  • Enthusiasm, good attitude, trustworthiness, personal integrity and honesty.
  • Must be detailed oriented, able plan, prioritize, multi-task and meet deadlines in a past paced environment.
  • Appropriate level of administrative experience and skills.
  • Effective communication skills with employees at all levels.
  • Demonstrated ability to operate safely in the workplace, with experience in holding peers and direct reports accountable to safety standards.
  • Ability to work autonomously and understand when a superior needs to be involved in decision making.
  • Good decision making skills, with the ability to analyze information, evaluate results, and implement the best solution to solve problems or challenges.
  • Self motivated, with a dedication to keeping up to date technically, and applying new knowledge to your job.

Compensation:

Compensation commensurate with experience.

Position is Open until filled


Application Instuctions:

Please email resume and cover letter with salary requirements to jobs@virginiasupportivehousing.org with Desk Clerk in the subject line. No phone calls please.


Full Position Details Download Application (.docx)
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